Luton Airparks reviews page 17

Check-in was OK under the circumstances, quiet a few people queued up. Make sure you allow at least another hour from when you park to when you want to be at the airport, it is a long bus ride.

soooooooooooo comfe and its worth every penny and will reccomend it for sure. many thanx to all stuff and happy new year.. :)))

I have used this car park a few times and have always been very happy with the friendly helpful service. The only thing I think would have been a good idea would have been more buses as being Christmas eve morning it was extremely busy and although we were at the car park almost 2 hours before the flight we only just made it.

Directions and help in finding site were first class.Transfer to Luton Airport was fine as was the return collection.Opted for the car wash which was of a good standard only small complaint was the car was parked in a muddy area so dirty feet all over car carpet after clean was not the best but hey was bad weather.Thanks for good experience will pass on my thoughts to friends and family

This is the second time I am using Airparks for long term parking at Luton. Both times my experience was absolutely fine. Transfers were good, staff were friendly, prices reasonable. Parking is a simple matter and this is all I really need.

It was disappointing that we were asked to pay an additional £10 after we had been delayed by less than a day by the appalling weather conditions at both our departure airport and Luton. The charge was disproportionate to the weekly charge and it would have been considerate if Airparks could have waived this charge. It was a very good example of companies/people making money out of other people's suffering. We may look at parking at another facility in the future.

The only thing you should do is to make sure that satellite navigators will take people to your location. I used your postal code and ended up miles away at some sort of school, making it a very close call since the M-25 was also closed that morning.... If you write to tomtom they will correct their maps. gk

Cannot fault the service and friendliness of the staff even late at night. As bay 12 has been moved and is quite difficult to see when its dark and raining an illuminated light on the roof would be helpful. Other than that will have no qualms about using them again.

cheaper than parking at the airport. efficient transfers and friendly staff

very good directions as we came from wales,very efficient on arrival at carpark.There was no waiting about either end and car was easily accessible on return. Would definately use airparks again.

Parking and collecting car was straightforward. Seemed to have to wait longer than usual for coach to go out but this may not have been more than the advertised 20 minutes. Also seemed to have to wait a long time for coach coming back but again this was not much more than 20 minutes. Think that one coach driver was sick but am not certain.

Arriving, booking in and travel to airport o/k, on return it was raining heavily and car had been left a long way from building, minimal assistance from reception on its location and lighting in the car park was poor so not a great experience at end of holiday.

My car was parked for two weeks at the Luton Airparks. Simple procedure and strait forward rules. One word of criticism though. I think the staff should work on their friendliness towards customers.

Transfer time, quoted on their website - 15 minutes, must be the time it takes the coach to reach the airport not the time it takes the traveler to reach the airport which was more like 25-30min in my case which caused enough delay to make me miss my flight as I arrived 10min after the gate closed. I am partly to blame too for not arriving early enough but I would have made it with time to spare if the transfer coach left on time. Very dissapointed with this.

The only criticisms I would level are that some of the staff when we got to the car park just ignored us when we got there. It transpired that they would not have been able to help us, and we were waiting for another lady who was busy serving another customer, but it would have been nice to have been acknowledged, and to have been told that we needed to wait for the lady serving. Re the buses - how about posting the pick up times at the bus stop at Luton - we ended up hanging around waiting, with no idea as to when to expect the bus. It would have been preferable to have known how long we had to wait for

The carpark was well run and buses went as expected. The car was ready and waiting for us to pick up on our return.

easy transfer to the airport and with meet and greet you can be on your way quickly and easy. The car was in excellent condition on arrival.

It was sign posted but the directions on the website were very easy to follow. Within ten minutes of parking the car we were on the shuttle to the airport. The information broadcast on the bus was clear and concise. On our return we had a wait of ten minutes at the airport as we had just missed a shuttle, but this was minimal. Our key was waiting and the car parked within easy reach, we were on our way home just a few minutes after getting of the shuttle at the airpark

Prompt, easy to locate and secure. What more can one ask of a car park.

Reasonable cost wouldnt pay more, an adequate service as you would expect for looking after you vehicle. No complaints would use again.