Luton Airparks reviews page 14

Because I was arriving back around midnight my daughter was quite worried about security but there were no problems at all -plenty of people around, well light, quick and efficient staff and I was out of the carpark in about 5 minutes.

When I arrived the receptionist was very slow and we nearly missed the bus. On the way back the reception took a long time to find my car key. I estimate 5-10 minutes. When I went to pick my car up it was the furthest away from the reception as possible. I have made 2 trips whilst parking at Slip End, and this has happed twice now. I will try once more with them, if they park me as far away again I will use someone else. Overall I stick with my summary.

all aspects of the service worked well,from arrival to departure.very good thank you.

Friendly staff, on time service and car bought to airport on our return. What more could you ask for? Will definately use Airparks Luton again.

Well organised. Safe and secure. Good system. Coaches was on time and easy to find. The only negative was poor lighting in row B, where our car was parked.

over all the car park is good but too expensive. They charged me nearly £60 for 4 days which is real madness. When I check for a first time they showed me cheaper price and 10 minutes later £7 more.

The journey to the airport took 50 minutes longer than expected. The driver on the outgoing bus was a miserable and very unhelpful member of staff, some customer training would not go a miss although I realise it was 5 o'clock in the morning.

Although is was raining very heavily we still arrived at the airport dry, accept for our feet which had dried out by the time the flight left. Thank you for the peace of mind for looking after our car. Mr and Mrs Ashdown

We spent extra and arranged for our car to be delivered direct to the airport on our return. As we were asked to ring once we had picked up our luggage we had a 10 minute wait by which point the coach had left so not sure how much time we saved.

The problem I had twice (on 2 times I used the car park) is that the gate does not open on the way out, as if I didn't pay or book the parking, so I have to contact staff who then checks my details and opens the gate.

This is the second time I've used Airparks, and both times the services has been excellent. Will definitely be using them again.

It was a good service,I had to listen very carefully to what they were telling me, as the accents were difficult to understand. my heating knob was broken, why they have to turn on heaters just to move cars a few yards, I don't understand, unless it was for a longer journey?. other than that you seem to run an organised company. Regards John Watts

I am scheduled to fly to Mercia (Spain) in December 2010. Unfortunately Ryanair will not be flying from Luton at that time so I will have to find another parking facility at Stansted. I very much doubt if it will a patch on Airparks.

Easy to find from Oxfordshire. Buses punctual, efficiently run company. Knowledgeable staff and good value for money.

Left in plenty of time, however as we got closer the instructions became more vague. And after driving around Luton for an hour we realised we weren't going to make our flight, let alone find Airparks so had to use Luton's on-site parking to ensure we made check in. Turns out our instructions were different to that of others in our party so thanks, but no thanks Airparks! Had to fork out twice for parking costing us as much as another flight. Total nightmare.

Service was great but at a price found on site parking for same cost after booking .

Please signpost Airparks immediately off Junction 10a on the M1 and continue to signpost at the first roundabout. It's not until you are on the B road that you finally come across any Airparks sign! We ended up in downtown Luton having input your postcode in Google maps almost missing our flight!!

When I left my car the service was great, however when I arrived to pick up my car I had to wait 1 hour and 15 minutes, reason given was they had been so busy they did nt havetime to get my car ready , I was not the only one to have to wait around...... Poor service

All good. Bus driver on the way back was a bit surly but here we are all jolly coming back from holiday and he's carting us about - can't blame him really. We gave some complicated instructions on how to open the car which staff handled with ease, instructions to find the place were fine, price was fine. The only other thing is that the office looks a bit ramshackle from outside but if that keeps the costs down that's fine too.

Check-in was very easy. Yes, a small distance from the airport but we knew that beforehand. Coach was clean & comfortable. We had our car delivered to the airport upon arrival back & cannot fault them for their service. If flying from Luton Airport again, I would definately use them.