Luton Airparks reviews page 15

I'd never done this before and had some doubts - but I couldn't have been more wrong. It's easy, friendly, safe and saves you a lot of money. Simple!

meet and greet in other airports thats both ways but for some reason at luton its only one way -You have to park at luton airparks and take a tranfer bus to the airport. (was quick tho) -on your return they meet you with your car as youd expect. to get a meet and greet both ways at luton you have to ask for A reverse meet n greet too (Duuuuh!)

Hi, I booked a place in the airparks car park at Slip End Luton. The vehicle was left there Tuesday morning the 15th of June and picked up Friday afternoon on the 18th of June. All seemed fine and there were no problems with the parking..however on my journey north on the M1 my car began making a strange noise and the steering was vibrating...this got progressively worse and due to my concern I pulled off the motorway onto a slip road. Upon inspecting the vehicle I noticed small metal parts on one rear wheel, using the vehicle tool kit I checked the wheel nuts and found all four were loose. None of the other wheels were loose only this one wheel. I have had no work carried out on the car, the car was fine when driving to Luton with no noise or vibration. I can only conclude that while it was in the care of Airparks someone tampered with the wheel nuts on the one rear wheel. This could have resulted in the wheel coming off and my loosing control of the vehicle. I regard this as an extremely serious situation, and potentially very dangerous. I invite your comment on the above. Regards J.K. Jones FH 07 VOG black Isuzu rodeo.

We took the transfer bus to the airport which was quick and easy. We upgraded to get our car delivered to the airport on our return which it duly was promptly. Very good service :)

Reception and handover of vehicle was efficient and friendly Bus transfer ok However on return to Luton at 01.00 in the morning on a very cold early hours I was left waiting on the pavement for over 40 minutes!!having paid £38 EXTRA !! For a valet and delivery to terminal service I had to call three times over 40 minutes each time being told by Dot that the car would be with me in 15 - 20 minutes when I challenged why the 15 -20 minutes was not accuarte as I had already waited 40 minutes I was met by an un sympathetic "we're busy"

We were about to hand our car keys over when my husband realised he had left his passport at home. He had to rush back to Milton Keynes and make it back again in time before check in closed. Thanks to Airparks, who drove him to the airport using our own car, rather than waiting for the next transfer bus, he got there just in time! We paid £20 for the privilege but, all considered, it was well worth it. We always use Airparks as they have proven to be secure, reliable and always the cheapest.

Pleased with the service however putting luggage into available space on bus can sometimes be problematical . Should only have the same number of passengers as available seats.

Parking was easy to find and also meant that one did not need to endure traffic congestion heading past. The service was friendly and efficient. We waited for about 10 minutes for the coach and the transfer to and from the airport was excellent. I would definitely consider using this service again.

My wife has limited mobility and uses a wheel chair. All the staff were most helpful. I cannot praise enough.

There never has been a problem in the past but on our return the receptionist could not find our car keys. I was told it was due to a computer fault when we first arrived. The problem was eventually resolved by the Deputy Manager who apologised but we were kept waiting for 15 to 20 anxious minutes.

Did not have to wait long for transfer to the airport. Transfer of keys very smooth. Air park very accessible for airport. Coaches on return were very crowded. Keys again transferred promptly and car ready for our onward journey. Iain Littlejohn

Computers down when I arrived and the bus was overcrowded at midnight on the return meaning I had to stand back to the carpark and it took ages to get my car which is not what you want when you are tired.

Good service all round, fairly speedy process though not as quick as other automated services I have used at other airports. Slight panic on collection as it seems to take a bit of a search for my keys, whilst everyone elses were ready and waiting - still not a problem in the end.....!

Fine service though we had to wait a longish time for our car to be delivered at the terminal on our return. Even Airparks staff waiting for buses were surprised. But it was made up for by the present of £1 to get out of car park.

Directions to car park were good. Booking in and departure was easy and hassle free with quick transfers to and from airport. Would definitely recommend for efficiency.

We arrived in the early hours and found it easy to find just off the M1 with very large clear sign posts showing directions.

Airparks Luton is a well oiled machine, not the first time that I have used them and most certainly will be my first choice in future.

Absolutely no problem with finding the carpark and swiftly transfered to aitport and on the return a similar experience.

Second time I've used this car park this year. I did get a bit lost going in and finding were to park the car but it was my fault as I missed the signs. Didn't have any trouble last time. Will use this car park again if I fly from Luton as it's very conveinient and the service is very good.

Sorry but we never got to use your facilities. I hope we have better luck next time.