Purple Parking Business reviews page 34

We had to wait half an hour for our transfer to the airport due to Q park inadequate staffing levels (half of the drivers were off sick) which in turn delayed our check in and we were subsequently bumped off our flight. A very poor service

Service was good and drop off and p/up went smoothly. Only criticism is the instructions on how to get from M25 to Q-Park were a bit vague and not easy to follow unless you know the route well already. Found it eventually and expect to use Q-Park again in the future.

This is the best car park I've used so far , top indoor facilities , friendly staff, fair price. I'll use it again, no doubt.

Upon arrival at Q-park we were directed to a parking place, then to reception where the staff were helpful and friendly. A shuttle bus was already waiting to transport our family of seven plus luggage and we arrived directly outside departures at terminal 1 within 5-10 mins. On returning back to the UK, a quick phone call to Q-park and we were told where to wait for a shuttle to pick us up. We waited no longer than 10 mins at one of the bus stops outside arrivals. A friendly driver helped us load our luggage and we were back at the car park reception within 10 mins. Keys were handed back to us and our car was waiting in a convenient parking space for us to load up and drive straight off. It really couldn't have been more simple and stress free. We were very impressed with how secure the car park seemed - lighting, cctv cameras and perimeter fencing - and how efficient the staff seemed to be and would not hesitate to use Q-park again.

Great service with the exception of the driver picking us up from the airport on our return. He was rude & expected me to pick up my own case as he thought it may be heavy! Spoilt what would have been a great srvice.

Q Park was easy to find and absolutely no hassle to use. Our bus back from the airport arrived within minutes of us making the call.

On both our outward and inward journeys we were in Q - Park no longer than five minutes. All details had been completed online, they were expecting us and quickly had the family on the minibus for the short ride to Heathrow.

Q-Park Heathrow was very easy to find and close to the airport. Dropping off the car was simple and quick and transfer to the terminal very prompt. On return (admittedly early in the morning, so less traffic around) we only had a two-minute wait for the mini-bus, and had picked up our car and were on our way home within an hour of landing! We were very pleased with the service and would highly recommend Q-Park.

The directions were easy to understand. The car park was in an obvious situation, ie, every body knew where they were locally. Very professional service. No problems.

The car park is very secure and being covered is more comfortable. I was lucky and a bus turned up just as I exited the terminal. I doubt that would happen every time

This was the first time I had used Q-Park and I would happily recommend it to anyone. I found it to be very efficient and organised with friendly staff. Transport to and from the terminal was faultless and very quick. Having my car ready and waiting for me when I got back was very welcome after a long flight, as opposed to treking through the normal long stay car parks, trying to remember where on earth I had parked. The car park is undercover, safe and secure so nothing to worry about there either. All in all, an excellent service and one I will be using from now on.

Don't forget where you put the card they give you on arrival - the reference number is different to the one when you make the reservation

I was pleased with the whole experience of using your parking service,clear instructions,quick confirmation,easy to find,easy checkin proceedure and efficient transfer,highly reccommended.

As above, but I did miss the place first time, had to go around again, maybe a more prominent sign??

Very competative price ,helpful and friendly staff ,a first class service whch I wouldn't hestitate to use again or recommend

easy to find with directions given,frindly staff, prompt transfers,safe parking, would definitly use again

Having chosen by location, it was easy to find, easy to park and transfer, plus very clean and friendly. The transfer was quick in both directions, allowing for the normal traffic and traffic light delays and we were on our way home after a quick visit to the toilets.

Although it was a little further up to A4 than we were expecting, parking was quick and efficient and transfers were very good. Would definitely use again as price and convenience were excellent. There are some long-stay parks closer but they were much more expensive and could only have saved 5 minutes at either end.

It was a great experience and all stuff were very friendly. I parked my car there for nearly a month and I had no single doubt about the security there. 5 mins ride from Q-park to Heathrow was very decent small amout time. Everything is just perfect and absolutely hassle free.

I've been using QPark at Heathrow for a number of years and found their service superb. Checkin is always quick and I feel my car will be safe there. I've never had to wait long for a pickup.