Purple Parking Long Stay reviews page 46

its a good price for the service. Will not recommend this for passengers who are likely to be late for thier flight, as the traffic during morning or evening rush hours might lead to a heart or anxiety attack in the vulnerable. Will use the service again.

You do need to leave plenty of time to get to the airport. We had quite a long wait to be collected with the heavy traffic on the roads holding up the bus. However, as befoe, very impressed by courteous staff and good organisation. Felt secure leaving my car with them

The luggage trailer, loaded by the driver, was a real help as lifting heavy cases about gets harder as you get older. Entry procedure, on arrival, was minimal and car pickup on return was fast and efficient. If you have got to use Heathrow this is a good company to help minimize the hassle.

Used Purple Parking again, after a break of a couple of years. Check-in was smooth and efficient and we were on the road to the terminal within probably less than ten minutes of entering. Due to helping another passenger at the terminal we wound up in the wrong location to catch the courtesy bus. A quick call to the helpful staff at PP quickly rearranged our pick up from another terminal, so no time was lost. All in all, another good experience

Waited in the rain after phoning for bus for 40 minutes, then had to go to another 2 terminals, then was dumped off in the rain no where near car. Finally, had to pay for extra day and my debit card was debited without me signing or entering my pin which made me wonder about security. It was quite cheap but definitely would pay extra for the better service and to be closer to the airport.

Purple parking provided a cost effective, efficient service for heathrow parking, mini buses run frequently, we did'nt have to wait more than a few minutes either end of our trip, we were well satisfied, drop the car off at the mini bus pick up point, when you return, your car is waiting for you close by, great , thanks very much. would definitly recommend.

On our our return when phoned to be picked up we were told to go and wait outside the terminal to be picked up within a few minutes. After an hour and half wait and several phone calls we were picked up. When complained to the duty manger we were not even offered a simple apology. While we were waiting to be picked up the other companies kept coming on regular basis and picked up their passengers.

Great experience. Good idea to use landmarks such as Tesco to guide you to the carpark; easier than trying to read the road names or numbers! A camera clocks you on the way in, so that by the time you arrive at the booth the operator had brought up your details and greets you by name and hand you all your stuff - no queueing for hours at a desk to check your car in. Dropped car off, luggage was taken to a trailer van towed by the minibus which was such a good idea - no manhandling of heavy suitcases onto the luggage rack. Transfer was quick and we were told which terminal we were at each time. On return the minibus and trailer were with us within 10 minutes of phoning, we were handed our keys as we got of the minibus and could leave immediately - again, no lengthy queue to check out. Would definitely use them again and recommend whole-heartedly.

pick up from the terminal to the car park is not really convenient. we were outside on the bus stop waiting while it was raining. as the same bus stop is served by all other car parking companies it was confusing and not enough space to cue and not to be left out to wait for another bus.maybe covered space with clearer space for purple parking.

Found Purple Parking easily, as directions were spot on. When going to the airport and coming back the pick up was very quick with very little waiting. The down side was that on coming home it was pouring with rain and although we only had to wait a few minutes, we were waiting at bus stop 5 where there is no shelter and we got soaked.

Efficient, well organised, relatively secure (manned entrance barrier, exit by validated card) and relatively good value. Transfers were good. Waited 10 minutes on departure. Had to wait about 20 minutes on return. Some other car parks have made me wait much longer in the past. The car was ready when I got there and the transfer vehicle took me to it. Car was clean and undamaged. I would use them again.

The price compared very favourably with other options. The directions to the site were easy to follow, and the whole procedure was extremely simple and convenient. On return, we were met promptly and delivered back to our car, which was parked ready to drive away. Very good service.

Arrived, parked car next to mini-bus. Couldn't fit on first bus but only waited 10-15 mins for the next. Short journey to airport. Pick-up within 15 mins around midnight and dropped off at our car. Very pleased with service and will definitely use again.

Only criticism was that we had to wait about 20 mins on our return after collecting our baggage and the coach collecting us did not have enough space for all the passengers who were waiting although I understand a second bus was not far behind. Thought exit admin was very good and quick.

It was a bit of a "free for all" at the pickup point. One mother with Two small children said people had pushed in on the previous coach. Pick up point five was very exposed, both to the elements and traffic, but overall a good service.

Overall a good service. Staff for out bound leg i.e. from Purple Parking to Heathrow were not as helpful as the in bound leg. For example they did not help with putting bags onto the van. The system for meeting at Heathrow worked verey smoothly and the service could not be faulted. I guess as always it rather depoends on who you are dealing with.

The car park is tucked away and access is not that easy. That is probably a deterent for would be thieves and security was good. Had to wait 25 minutes for collection on return. Overall we were satisfied with the service and would use Purple Parking again.

Everything went like clockwork . From arriving at the gate . Where they had already scanned my number plate before i pulled up . So they new my name and ref number . The bus was ready to board. We even had help with our luggage from the car. From arriving at the car park we were at Heathrow within 15 mins checking . The collection on our return again was seamless. Thankyou for a true professional service at fantasic value for money. Yours sincerely Mr Scott Brookfield Key account manager Amtico International

Everything was fine but the carpark was quite difficult to find when buried in heavy traffic. To be honest the extra hour it added to your travel time in both directions was simple not worth it, i would rather pay extra for a cab or just get on the tube, i would be half way home in the time it takes to retrieve my car, found it all very stressful

Overall an excellent service was provided. Directions were clear, minibus was ready to transport us to the terminal immediately. There was a delay in us being collected on our return but it was busy and we've queued for longer for taxis so I'm not overly critical about it. The car was then about 10 yards from the bus stop for us to collect. Recommended and competitively priced.