Purple Parking Long Stay reviews page 49

From the moment we turned up evrybody was most helpful. Finding Parking at Heathrow can be fraught with hazards. Everybody made us most welcome and it was one less hassle to worry about. I have already recommended you to all my friends. Thanks once again

Very easy to book .Extremely well organised only 5-10 mins from reception to being in the mini-bus on our way to Heathrow!Phone answered promptly on our return unfortunately just missed a mini-bus but only had to wait 20 mins at the most before next one came.Car easily located on return.

On the way to T3 nobody helped with luggage even though my girlfriend is 5"1, mum was holding a walking stick. On the way back the gentleman unloaded evrything for us. Very helpful. All in all though a quick and efficient service. I'm impressed.

Absolute minimum waiting on outward transfer, minibus was just about to leave. Off airport parking means a trip through heavy traffic but this didn't cause a problem though might for others Pick-up from T4 was within minutes of arriving at the bus-stop. Might be an idea to be slightly more descriptive on the directions to the Purple Parking site. Directions were accurate but wouldn't hurt to be a bit more expansive All in all an excellent service.

One shuttle bus drove off just as I walked up to the stand (bad luck for me I know but very frustrating). Others started to arrive, another empty shuttle bus drove by and didn't stop about 10 mins later. When the next arrived, (I'd been waiting about 25 mins by now).. I gave my ticket to the driver straight away, put my case on the back, and then got into the van to find everyone else had piledon and taken all the seats. I had to unload my case and wait for the next bus. I was fuming!! There should be some fairer way for people to get the shuttle.. the driver should take tickets first from those in the queue, and then ensure those people get on the bus!! It was another 10 mins before the nextbus so altogether I waited about 40 mins to get 10 mins down the road to my car.. incredibly frustrating and put me off using this service again.

Everything about the booking, arrival and collection of my car was so simple and handled very efficiently and professionally. We were not kept waiting around for transportation to and from the air port. A service we we felt very secure about and would most certainly use again.

Generall a smooth transaction and delivery, well organised and had most details fine-tuned. At the homebound pickup at T2 LHR, the queue start point was confusing resulting in some irate people thinking they were at the front of the queue - better queue start location information nneded. This experience took the edge off an otherwise good experience.

Whole operation went very smoothly apart from being told my car was in section 1 when it was actually in 16 - to be fair we reported we couldn't find the car and it was sorted out and us given a lift to it (we had lots of bags) so it was soon sorted out.

The one thing that let this service down very badly was the length of time (35 mins)we had to wait for a coach back from the Airport. This was despite having phoned Purple Parking the minute we touched down. A fellow traveller told us that they had waited nearly one hour on a previous occasion.

very easy and convienient to use. the whole set up seems very professional and well organised. the only small point was that we had to travel from car park to airport with baby, and a baby seat would be usefull. on the whole, very pleased and will use again.

Our experience with purple parking was simple. Drop car off, leave keys in car, hop onto mini bus, 10 mins journey straight to the terminal. Suitcases helped on and off of trailer by polite friendly driver. 100% will definately be using purple parking again in the future.

Had to give high marks for transfers. Although the coaches were full, we only had to wait a few moments on arrival at site to be taken to airport, and when we returned after the trip a bus turned up straight away. Reception at gate excellent. Expected and dealt with courteously. Having to find the car was not what I expected to have to do, but again there were clear instructions and the vehicle was where indicated.

The whole process is swift and efficient. There are sensible security checks in place and I was able to leave my car without worrying about it while I was away. Quick response time from calling on landing to being collected. I would use this service again.

Iwould use this parking again easy to get to security was first class. our flights had been cancelled on return till next day.informed purple parking no problem then at last minute we got a later flight did'nt have time to inform them rang when we arrived at heathrow no problem we were picked up car was ready and no extra to pay we were 4hrs over our time very efficient.

Generally speaking Purple Parking offers what is probably the best cheap parking for Heathrow - but i did have to wait quite a while on the phone after my return as i got the dreade "all lines are busy" thing. Never mind - all ikn all i am conmpletely satisfied and will use this service again.

We had no problems with the transfers, we were lucky that when we came out of Terminal 1 a coach picked us up in 5 minutes, other people waiting had been there for over 20 minutes. Only a small complaint about the directions to find the car park, the instructions we had were not clear that we should have turned right AT the Tesco roundabout. Luckily we had allowed plenty of time as we had not been to Purple Parking before. I would use Purple Parking again.

This part of the journey was almost stress free we did not wait long for the mini bus to take us to the terminal, it took approx. 20 minutes for the transfer but this was during late evening traffic, and they were already waiting for us on our return. The only issue was finding the car park, this proved quite difficult.

As a fisrt time user I was very surprised and impressed by the service and facilities. Good directions to the drop-off point, courteous drivers (I pulled up early that morning and they asked where I was going so I would not miss the bus, impressive)Overall I will use the service again.

From the moment we arrived everything went smoothly. Bus was waiting, staff helped with case. Dropped off at terminal as quickly as we wanted. On return, one phonecall, directions to pick up point. Bus arrived within a few minutes and on arrival at car park dropped off virtually at our car. No problems at all, excellent speedy service which all equates to excellent value for money. Maybe not the absolute cheapest, but we got what we paid for. Excellent!

The only problem was the distance/type of roads (m4) to get from the car park to the terminal. It took us an hour to do the journey, so will leave plenty more time in future.The overall experience was good though and the heavy traffic is not their fault.