Purple Parking Long Stay reviews page 50

We were worried about finding the location but found it very easily following the directions and this was at a busy time during the day. Once inside the compound it was very easy to locate where to park the car and we experienced very little waiting time both on our outward and inward journeys. Can thoroughly recommend using our company.

We were delighted with the service Purple Parking offered us, not only was our car in very good hands, but the cost was alot cheaper than other car parks we looked into. My only advise is leave a little extra time to park you car, as the car park is a good twenty minutes away from the airport taking traffic into account. We will be using Purple parking again.

It's bad enough having to get a flight checking in at 1500hrs without surly abd rude Purple Parking staff...which is what we experineced. On return, we had an over-long wait for a bus back to the car. Sorry, folk...we won't be using this carpark again

I waited for 40 minutes for a pick up and I had arrived on one of the first flights in the morning. The return driver was extremely erratic and kept pressing and releasing the accelerator causing the vehicle to constantly lurch. I actually felt car sick something which never bothers me at all

We had a long wait for the bus on returning from our trip (almost unacceptably long). This was maybe due to the fact that the car park is in an area that suffers from bad traffic. Once we'd got our car it took about half and hour just to 'escape' back onto the M25! Avoid this car park if you will be coming/going around rush hour....

As soon as we arrived at the car park there was a bus waiting to take us to Heathrow terminal 4.We only had to wait about 10 minutes after we called to say we had arrived back at heathrow, for the bus to come and collect us. Vey good value for money. We would definately use purple parking again.

Greeted by name when we arrived - (car reg gave us away. No further details required, just gave us the documents for return, parked car and we transported immediately to airport. Return even better, pick up waiting, taken straight to car - no looking/searching for it in a crowded lot. Excellent-will use again on next holiday.

The drop off and the pick up were very quick and efficient which was great when you are stressed just before flying out on holidday and when you return. Car park well signposted and directions to gt there were very clear. Only criticism is that the bus driver was grumpy and uncommunicative - could have done with a bit of good chere after a long flight - perhaps some customer care training is in order!

Very sensitive, reliable and honest staff! With all the stresses of getting my kids off on holiday on my own, I very stupidly left my purse on the passenger seat of the car and jumped on the mini bus to the terminal. Feeling ill about what I'd done I phoned Purple Parking as soon as i got into the terminal and they immediately dealt with my problem - delivering my purse with the next van to Heathrow! Many thanks - we will be using you again!

Not knowing what to expect and listening to some rumours before we went, we where very pleased with the excellent service provided. No hassle what so ever from driving in and leaving the car, transfers to and from the airport (within ten minutes) to collecting the car. Great service, thankyou.

Overall very impressed with their set up and great value for money. Collection from T3 LHR was however very slow, albeit we were talking 0800am but the rest of the airport system seemed to cope.It was frustrating to see other operators supplying 3 or 4 transit buses to Purples 1 but they eventually sent extra vehicles to collect backlog.

The booking service was so easy on line and the instructions very comprehensive. Purple parking was very easy to find and use and service was very prompt. On our return it was such a relief to use purple parking as getting through the airport was very poor, but Purple Parking made our trip!!! Thank you!!

Nearly a major hiccup when the minibus we were on went to Term 4 only - we hadn't been told this. However, driver had time to take us over to Term 3 so all OK. Also, on the way back i had lost the ticket which caused a bit of consternation but was no problem in the end.

On return we followed the instructions to call Purple Parking as soon as we arrived. Found the bus stop along with around 130 other people all wanting the bus. The crowd rushed the one bus that turned up after 30 minutes and took 16 people. The next bus took a further 30 minutes to turn up. Very poor service given that they knew in advance when everyone would be landing. In the time we were waiting six "Quality parking" buses turned up, I know where I will be going next time to park!

This is the 3rd time I have used Purple Parking and I have always found it to be as unsressful as getting to an airport can be. The only ever issue is that due to the route to and from the airport (on the motorway for one junction)the transfers can be affected by traffic.

Getting from the carpark to the airport was fast and worked well. Getting back was a different story. The queue waiting for collection was 3 busloads (45 min) before we could even get on a bus, and by then airport security were involved due to the very large numbers of people waiting. We had to put our own bags in the back of the van as the driver did not know what he was doing and then climb back into the van to get them out when we reached our destination. Suggest they in future put a few more vans on - they know what time people are arriving back. Would not use them again.

Thank you for your excellent service we didn't have to sign in at a reception or sign out the attendent knew how we were instantly by our registration so there was no hanging about the service at the end of our trip was very similar the bus driver just gave us our keys and off we went would definately use the service again

A very large carpark, but everything was very well organised. We particularly liked the way the cars were organised for our return; no reporting to an office because the coach driver had our keys and details of where our cars were parked, which was very close to the drop-off point. The instructions for finding the car-park were excellent. We will use Parple Parking again.

Purple parking staff are very professional and friendly, however, their signs suggest that they no longer 'drop' you at your car but just drop you at a central point leaving you to walk with your luggage. Having said this my driver still dropped me right at my car - what a nice chap!! Transfer time is an issue, particularly as the buses have to use the M4 and residential streets.

We were very pleased with the efficiency and the whole organisation. Car park was easy to find (look on Google web cam. When we arrived back home, we phoned car park, and only waited a few minutes for bus to arrive - wonderful. A great start to our holiday. The only point against bus going back to car park was that the driver was a bit 'whiffy' - BO. But hey thats not your fault. Excellent service and will definately use again.