Purple Parking Long Stay reviews page 36

We found the site very easily coming from Gloucestershire, the staff were efficient and we were taken to the airport terminal with minimal fuss. The drivers of both vans were very friendly and helpful. The only thing that was slightly irritating was that the bus stop when you come out of terminal 2 was not very clearly marked as the pick up site. We were however, picked up within 15 minutes and my keys and car were ready for me when we got to Purple Parking, in fact, we were driven personally to my car. Very good.

The directions given were good enough although an improved sign at the mini roundabout outside the cars sales area would be helpful. The staff were friendly and extremely efficient on arrival and the coach took us quickly to the terminal. It gave us a great start to our holiday. On arrival back at heathrow the coach arrived within 10 minutes of calling the depot and returned us actually to our car in the carpark. A great and welcome surprise. I expected to have to drag the cases at least 100 yards. Not so with Purple Parking. Thank you for a great experience and congratulations on a very efficient business.

The transfer from the car park to the hotel could have been more frequent. It took 45 mins from arriving at the parking to getting to the terminal.

The directions to Purple Parking were really easy to follow. The site seemed very secure. The staff were friendly and very helpful. The bus was clean and it was nice to have the cases in a trailer and not round our feet. When we returned the bus was waiting for us. How great is that!

We would certainly use the service again as it was well priced, the car was secure, the check in on arrival was very fast and the collection servuce very good.

Very good experience from start to finish, easy drop off of our vehicle and a quick phonecall when we arrived back and our coach transfer was there within 15 minutes. Fantastic

We were greeted by name when we arrived. The booking in and transfer to airport was fine and well organised, although we did have to sit and wait on the mini bus for 20 minutes before leaving for the airport for other passengers - not great, but I expect unavoidable during the quieter times. We also had a wait to be picked up and having had an overnight flight with little sleep, it seemed ages. However, if we fly from Heathrow again, providing the price was right, we would use this service again and recommend it to others.

Checking in and out of the car park was very efficient and it worked out cheaper than taking the train (sadly for public transprt).

You are asked to call them immediately after leaving the plane which I did. It still took them 30 minutes to pick me up from the bus stop. 2 buses stopped but wouldn't pick me up.

They moved my car, left the lights on & I came back late at night to a flat battery! Not happy! However, they did sort it out quickly.

As we had "Meet and Greet" we are unable to rate Facilities or Transfers (even though this website insists on an entry!). The car was collected at the agreed time and was already outside Terminal 3 when we left the building. A first class service and very price competitive.

The price was a few pounds cheaper than the other companies, but the parking lot so much further away. So unfortunately we will not be using the service again and will be returning to parking express.

The process of booking, emails and directions to parking site were very good. Staff helpful and polite. Although we phoned straight away once we landed,the pick up in my opinion was too long compared to other companies picking up from same bus stop.

We thought Purple Parking offered excellent value for money. We only had to wait 10 mins to be taken to the terminal on departure and when we arrived back called the number as given and a minibus was with us within 10 minutes or so. Nice touch upon return was being driven by the minibus driver to our car so we didn't have to lug suitcases around. Unlike some carparks we have been do where we've been pointed in a direction and advised "your car's over there somewhere".

I was mostly impressed with purple parking.Except for the pick up at the airport.After a very long flight and just the journey back to the car left.I had to wait over 30 minutes for the bus.When other companies arived at their stops two or three times in the time i had to wait.Which i thought was not acceptable.I was not given a reason why i had to wait so long.

I think I have said it all in the comments above. There are no complaints. The staff were very helpful, efficient and courteous. The service was professional and efficient and I was 100% confident that my car was placed in a secure environment. I was impressed with the scanning on arrival and the fact that I was addressed by name as a result of my registration number being detected. Great value for money and hope you have the same servie at Manchester

Generally very happy but collection after our arrival back at heathrow took too long and then we were dropped off at the car park some distance from our car with two young children and luggage.

Parking and bus transfers no complaints . Took up the offer of car valeting would not reccomend was unable to notice any difference and would question if it had been done at all.

It was easy to book and all the details were clear .When we arrived to park the car it was quick and simple, the same was true on our return. We will be using your parking again.

Easy to follow directions made the compound easy to find. Very impressed that was refered to by name when arriving. Obviously down to the number plate recognition cameras which gave a good sense of security. Hardly any wait at all to go to airport, around 10- 15 minutes on return, although as it was very late at night and we actually saw the previous shuttle drive off as we exited the terminal this was not unacceptable. Great value for money - would definitely recommend.