Purple Parking Long Stay reviews page 33

This was my first time parking at Heathrow, and it could not have been a better experience. Thank you!

On return to collect our car we had a long walk back to where the car had been parked. It was very dark and the ground was uneven. We decided to make use of the wash facilities before driving away and although they were clearly signed they were in complete darkness. On investigation we found that the lights came on automatically but it took a while for this to happen.

On our return to the car park there was a que, yet it is possible to use both barriers. This eventually happened however we spent several minutes waiting to get through, which I believe was not necessary.

I was one day late returning from Central America because of travel problems. I contacted Purple Parking from the USA and they had my car ready on my return (I did have to pay for the extra day's parking at the daily rate).

This is the second time I have used Purple Parking. You drive up they already have your details by the time you reach the office via CCTV on your registration plate. Within 10-15 minutes of arriving we were off to the airport and dropped right outside departures. On return picked up with 5-10 minutes dropped right by the side of our car. Absolutely first class, cannot be faulted in any way.

It all went to plan and we were very impressed with the service. Do please keep it up as so many businesses lose the plot and become a problem not a blessing - Davep.

No problems recommending this parking facility. Others have been awful especially with hourly pick up's but Purple Parking works great.

The instructions on how to find the minibus stop on return to terminsal 2 at heathrow were ambiguous and unclear, so I lugged my stuff round to the wrong bus station and made several phone calls before finding the correct bus stand. The staff were friendly and helpful but I had no confidence that other passengers would not have exactly the same problem or that my difficulty had been understood or was likely to make any difference to the information provided.

The instructions to get to the site were accurate and easy to follow. The arrival procedure was simple and I felt confident in leaving my keys for my car to be parked for me. On return the transfer was ready waiting as was my car. I will certainly make use of the service for future trips from Heathrow.

Directions for bus stop on return, given when phoning from airport, were completely different from those on printed card. Good job the purple buses are easy to spot! We were dropped a couple of hundred metres from our car, on our return, rather than near to it.

The one area where an improvement could be made is in making the directions clearer, especially for those finding you in the dark.

The transfers to the airport were pretty much on demand, staff were human and helpful, clean well lit car park and there was minimal bureauocracy at either end, which was great. Easy to get in park etc. The distance to Term 5 was quite long however, and I think it should be a bit cheaper as it is quite far. On return we did wait quite a long time for the bus to be full. I'd have liked a map on my confirmation slip (not just the email sent me)

The directions for finding the carpark were excellent. The service was efficient, parking was convenient, price was reasonable. What more could one want?

Very simple drop off process. Picked up quickly at bus stop after phoning the number on the card. Overall, very simple and no issues or problems.

the booking in was quick no waiting around for the transfer bus and on our return the bus was there after about five minutes which was great after a long flight as all you want to do is get hope very good service.

They transpored me to the airport looked after my car and picked me up when they said they would what more can you ask for.

The service from Purple Parking was superb, no hanging about either end in fact from ringing at Heathrow to driving away was less than 15 minutes.

I had made a mistake in the return dates. One quick phone call from Canada and they sorted it all out. On my return to the UK they checked that everything was OK with the change

as above, but very satisfied with speedy collection at terminal 5 during a very busy period, will probably use services again especially at heathrow

I parked for 10 days at £58 and thought the price was very raesonable. Purple Parking is easy to acces from the M25 and M4 and is within easy reach of all the Terminals. Transfers were swift and the drivers were helpful in loading and unloading the luggage in and out of the bus. Waiting time at the car park and at the terminal buildings on return from holiday was also minimal. Overall very good value for money and would recommend to anyone.