Courtlands Parking reviews page 12

We arrived at 5.30am, missed the turn that is immediatly past the Hillingdon sign on the left by Budgets and 200yards past Tesco Express. The reception was good and booking in was easy. The transfer to and from the airport was prompt. Communications were good and would use again now I know where they are.

This is a great service and excellent value for money. The location is super convenient and close to the terminals especially when coming from central London, the service is very efficient and courteous, the drivers are most helpful and the bus was there when we came out of arrivals. Can only recommend it even though they don't get the car ready for you on return but the site is not too large so that can be managed.

I have nothing but good things to say about Courtlands, the whole experience was stress free. Location - easy to find, Arrival - easy & speedy processing, Transfer - pleasant journey to the airport courtesy of Max. Return trip just as stress free even though my flight was delayed by over an hour. Overall an excellent service provided and I have no hesitation in recommending simplyparking to a friend - infact I already have :o)

Quick & easy drop in, go out. The bus shuttle was already there (same on the way back). I was afraid not to find the car park, since I had not really driven in or around London before, but thanks to the direction on the website, I found it almost immediately. Quick and professional service. I will definitely come back to you when I travel again.

We arrived early one morning, and firstly found it difficult to locate the car park. It is on a busy/fast road and you only see it just as you go by (so we had to do a U turn and come back on ourselves and around on a dual carraigeway!). We then turned in, and there is a Budget car park on the neighbouring site, as it was dark we couldn't see this and accidentally went into the wrong one. We then checked our car in with no problems, reasonably friendly staff. Then, had a tatty old minibus to take us to the airport. On the way back, a minibus (with a very friendly driver) was there within 5 minutes but then we had to wait another 10 minutes for another pick up. When we arrived back, I was given my key and pointed in the direction of the car. There are no bays, with numbers nor lights where my car was parked. Just an uneven piece of tarmac used for parking. Overall I would not recommend this car park, I have used many differing car parks and this was the worst by far!

Potentially a good area near to T4 and driver helpful on departure. we left nearly immediately so that was all ok. Coming home we waited at least 20mins and the drive was unhelpful and quite rude. We had to load and unload our luggage and then find our car somewhere in the car park not good after 7.5 hrs of flying

Professional friendly driver was waiting outside the terminal and the lack of waiting offset the extra distance to the car park - also they didn't charge for the extra hour since my baggage was late - have used them twice recently and certainly will again.

The car park was easy to find and the service from the reception staff polite and helpful. The transfer bus was waiting to take us to the terminal which only took a few minutes. Our return journey was equally fuss free!

The staff were both friendly and helpful. It was great after a 11 hour flight to not have to wait for a transfer to the carpark. Our only gripe is the sign at the entrance to the carpark is not easy to spot in the dark. Otherwise great value and service. We'll be back.

This was the first time I had used your service and will definitely use it again. All the staff were friendly, I had no wait for a bus to or from the terminal and would advise anyone to do this rather than take a taxi or minicab. I had to take a later flight back than planned but this caused no problems whatsoever. All in all a five star service.

We were looked after very well and the transfers were prompt. A nice touch was the car ready for collection at reception. The only problem were the puddles around the car after heavy rain.

We didn't have to wait at all for transfers either direction. Not far from the terminals. Car park for drop-off and collection is a bit cramped and very dark. Upon our return our car was a bit hard to find. Good price compared with others.

Despite being advised that bus transfers were every 20 minutes, there was one ready at the car park on departure and waiting at the airport on return. Check-in was quick and straightforward and we'll definitely use Courtlands again.

My car was parked in a corner which was very difficult to reverse out of; it was in a puddle of mud but it was value for money and I would use the park again.

Service was friendly and polite. There were no delays in transport to and from the airport. On arrival back at Heathrow, I found the bus stop quite easily. The service involved no delays and found my car easily. No mix-up in car keys or any such nightmare. Thank you. Will use you again.

Found the compound very easily; very close to M25. Left car and keys in reception got straight on transfer bus and was dropped right outside terminal. On return we did have to wait 15-20 mins for the bus and wait for passengers that never turned up but back at the compound gave in ticket, car was there ready and we were on our way without complication. Would definitely use this company again.

Everything worked as advertised - a minbus took us to the airport immediately after dropping off the car. Upon return we called for a minibus to pick us up at the terminal and it appeared within 5 minutes - very efficient. They were the cheapest option too.

Great value for money, easy and convenient. Left my car for Courtlands staff to park and as soon as I handed in the keys to the office the bus was ready to take me to the airport. Very efficient I thought. The busdriver was a careful driver and i got to the airport safely, stress free and on time. On my return I phoned Courtlands and I waited only 5 minutes for the bus to pick me up. I got back to the carpark and was promptly handed my keys back. I checked my car was as i had left it, and drove off. I'm definitely using their services again!

I would like to make a complaint regarding the directions provided. It took about an hour longer than it should have done to find the location. We were sent in the complete opposite direction. There are no signs on the road for Courtlands. I called by telephone for help and luckily your member of staff was very helpful in directing us. We were almost too late for our flight and it caused my fiance and myself to start our holiday with a row!!! Not impressed.

Phoned as instructed having collected our baggage and a minibus was waiting for us at the pick-up point. Very polite and courteous driver. Collected car key immediately on arrival and car was ready just a few metres away. I would use this service again.