APH Birmingham Parking reviews page 24

Award Winner
gosimply award

461-480 of 760 aph birmingham parking reviews


100%
customer-rating
100% transfers
100% facilities
100% price
100% service
The price was only cheeper by a pound or so, but went with this company anyway.I liked the fact it was so easy, they e-mail you with sat nav info and normal directions to the car park which was easy to find!Frendly staff and the bus was right there to take us to the air port! coming back the bus was there to take us back to our car. No hassle, definately recomended to any one! Hope this helps! Have a nice Holiday!!!
Mr Smith
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Another excellent experience with your Birmingham team.A most polite and professional organisation throughout - reception, transfer and return. I do and will always recommend you to all my friends and family.
Mr Keelan
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80%
customer-rating
80% transfers
80% facilities
80% price
80% service
The taff were helpful, I had help with my cases on and off the bus. My car was looked after whilst away. I have used this service several times and feel that it is value for money.
Mrs Rickett
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Slight difficulty finding the car park - think we took the wrong turn at the roundabout. But other than that timely pickups and comfortable shuttles.
Mrs Lloyd
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95%
customer-rating
80% transfers
100% facilities
100% price
100% service
Thoroughly professional service and very reasonably priced. My only (minor) problem is the distance from the airport which meant that we had to wait around 15 minutes for the bus to pick us up on our return. That certainly would stop me from using APH again and recommending them to others. Thanks.
Mr Sayers
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100%
customer-rating
100% transfers
100% facilities
100% price
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The only fault, if you can call it one, is that the Birmingham APH is not easily found, APH signs need to be posted along the roads leading to APH. Other than that...excellent service and facilities!
Mr Pancholi
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85%
customer-rating
100% transfers
80% facilities
100% price
60% service
Everything was like clockwork so I would definately use APH again although this is not the first time anyway. The only slight fault was the indifferent approach of the receptionist on arrival which fortunately was not repeated by any of the other staff we encountered.
Mr Horton
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90%
customer-rating
80% transfers
80% facilities
100% price
100% service
As it was the first time we had used this car park and there was a traffic diversion in operation on the M42, it was a little difficult to find in the dark....a slightly clearer APH sign at the nearby roundabout would help; but the facilities were good, staff were pleasant and it was good value for money.
Miss Mace
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70%
customer-rating
60% transfers
80% facilities
80% price
60% service
I would prefer now to leave my car in a long stay car park on the airport and pay more. I don't like the idea of someone else moving it round the parking areas while I am away. We returned to find small scratches and scuff marks along the nearside passenger door, for which we have to now get quotes to repair and consequently we will lose the use of the car while it is being resprayed (and presuming they will accept liability on sight of the quotes). Although APH office staff handled the matter courteously and quickly,I feel the 'moving the cars' staff may not be the most careful when handling other people's cars. If you have to use the facility, go there in an old banger.
Mrs Parker-Noble
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80%
customer-rating
40% transfers
80% facilities
100% price
100% service
We phoned your office as soon as possible after flight landed - before awaiting our luggage - but still had to wait in the cold for about half an hour before the transport arrived. It had been snowing, but the roads were clear. It would also help travellers if there was an indication at the bus queues of where to wait for APH. We were queueing with travellers booked elsewhere and accused of jumping the queue when the transport arrived - before they realised they were booked with other companies!
Mr Williams
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90%
customer-rating
100% transfers
80% facilities
100% price
80% service
Was most impressed by the friendly service, and the buses were clean and quick to transfer to the terminal. Well organised as well. Only thing missing is meet and greet option, otherwise no complaints!
Mr Rahman
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95%
customer-rating
100% transfers
80% facilities
100% price
100% service
Overall very pleased with the service provided at APH. The staff were friendly and efficient and no time was wasted getting us to the airport. The return trip was trouble free with the use of a coutesy phone at the airport to inform APH of our arrival back in this country. A good service that we will definitely use again.
Mr OWEN
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85%
customer-rating
60% transfers
100% facilities
80% price
100% service
friendly staff secure 24hours had a bit of a wait in the cold at birmingham but was cheaper than rest so overall good value for money
Mr Whittall
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Wouldn't hesitate to recommend APH. Have used you in the past and will continue to do so. Very user friendly service from start to finish
Miss Walker
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80%
customer-rating
80% transfers
80% facilities
80% price
80% service
Services all very good - no complains. However use their written directions to find it...Using TomTom, the address and postcode will send you 26miles from the carpark (Quinton), and the co-ordinates send you somewhere near Norfolk!!
Miss Sharpe
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80%
customer-rating
80% transfers
60% facilities
100% price
80% service
Overall, the experience was a pleasant one. Friendly staff and quick transfers. However, the only negative is the instruction given on the receipt instructing the use the APH customer phone at Carousel 6 to inform of your arrival ... although Carousel 6 is non-existent.
Mr Rottler
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85%
customer-rating
80% transfers
80% facilities
80% price
100% service
Really nice service, was difficult to find parking, as I missed the sign (it is not very bright and big).
Miss Chakhina
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80%
customer-rating
60% transfers
80% facilities
80% price
100% service
Easy to find, good security, friendly staff. Slightly disappointed at the length of time it took the transfer coach to leave, since there were no other customers.
Mr Petersen
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
We have parked at various airport parking, and we were very pleased. we would recomend your car park. Your staff at the car park and the bus driver were very helpful and also seemed happy at their work. Thank you all
Mr Russell
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Easy to find location for airport car park and a freephone service located at the baggage reclaim on the return journey.
Mrs BINGHAM
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overall rating

89%
customer rating
82% transfers
88% facilities
90% price
89% service
positive: 93%
neutral: 7%
negative: 0%

APH Birmingham Parking has been rated 89% by 760 previous customers who have submitted birmingham airport parking reviews.
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