Purple Parking Business reviews page 52

Fantatsic place to park! although we found it hard to find the car park as we were rushed due to traffic the receptionist talked us in and we found it with her help. No need to find a space as you just drop off your car, they park it and then on your return it is waiting for you to collect. Transfer to and from the terminal spot on with no waiting around. Fast, easy and very reliable. Very highly recommended, will certainly use again.

everything worked like clockwork, checkin was quick and easy and the minibus was waiting for us, nice and clean !!! and on our return, minibus arrived within 10 mins so less waiting for us, and my car was waiting near the drop off point ready for me to drive off in !! great service !!! definately the best by far !

A first class service easily accessible and very close to Heathrow. Staff were helpful and polite. The transfer to airport was immediate and we had to wait less than 5 mins for return after making call. I also felt the car was safe and secure in their very modern facilities. Highly recommmended.

The entire experience was very efficiently handled. Right up to the bus arriving to collect me arriving just as I reached the bus stop outside terminal 3. Coped faultlessly with returning one day early. Fianlly the car park is nice and close to the airport, only really just "off airport". I will certainly use them again when flying from Heathrow.

We booked on an easy to use web site, turned up, got greeted with a smile, someone helped us with our luggage, took our car keys told us how and when to contact them on our return, took us to the terminal, the driver told us where he would be parked on our return. Great service done well.

The whole process was quick, easy and hassle free. The staff were professional and courteous. It is not cheap however, advance online booking enables one to obtain a discount on the standard rate, offering better value for money. I would certainly use Q-Park Heathrow again.

An excellent service! One of the cheaper of-site car parks, but this this doesn't mean you have to compromise on service quality. Staff were very friendly and the whole process from arival to drop off at the terminal was very quick and efficient. I would definitely use this service again.

We found the car park quite easily as just off a main road and the transfer to terminal 1 very quick. The car park was quite new, so roads and buildings were in good condition and tidy. Having used other airport's parking, Q-Park stood out noticeably for the price. They had severe staff shortages when we returned, but the pick up was still quick. The driver also dealt very well with an awkward passenger.

We arrived (2 adults and 2 boys aged 12 and 8) at 2am and the lady who greeted us was very cheerful and polite depsite the ungodly hour! She greeted us using my name, was expecting us and had all our details to hand. We were given a complimentary newspaper and taken by the driver to the terminal. When we arrived back at Heathrow 2 weeks later it was midnight. We rang the number and the phone was answered immediatley by a very chirpy chappie who advised us our driver would be with us soo! He came within 5 mins. An excellent, efficient, friendly polite service - a rareity these days and very very much appreciated. I would highly recommend Q Parks to anyone. Mr Jones and family

Took me hardly 25 minutes to reach my terminal after arriving at the car park. Staff was friendly & efficient. Felt slightly disappointed on transfer from airport to the car park as it took the van 30 minutes to pick me up, but I think it was due to some mis-understanding. Generally I am satisfied and would recommend others.

When dropping off the car, the experience was very good, professional friendly staff and quick and efficient service and drop off to airport. However on return journey, we called when waiting for luggage and still had to wait another 35 minutes outside the airport for transport back to the car park.

Booking over the internet was easy and simplistic. The car park was obviously very secure with a thorughly professional approach. The transfer to the airport took minutes and on my return i was at my car within 15 minutes of claiming my luggage. An all round excellent service.

After phoning as requested and giving the number in our party [as a assumn everyone else had] there were nearly 14 people waiting and one coach turned up....no names were called so just anyone got on regardless of how long they had been waiting! Suitcases on and not enough room for more than 8 people!Badly organised VERY poor and could have been so easy to get it right....14 = 2 buses OR Names called in order of arrival!and 2 trips made by the same bus NOT ROCKET SCIENCE easy organisation....this will equal Great customer satisfaction.

Arrived 6am at shift change so buses going out were initially delayed by about 15 mins, but staff were very courteous & apologetic. Coming back I expected a delay, but was met immediately on departure and I would definitely use Q Parks at Heathrow again.

WE will definitely use Q-Park Heathrow again. The staff were helpful and courteous and the airport transfers were quick and comfortable. Cheking in and out could not have been easier. After a long, tiring flight it was great to get away from Heathrow quickly thanks to Q-Park.

We found the service very good with the exception of the pickup at the airport. We phoned for a bus back but there were people arriving after us who got on the bus and so we had to wait. The driver had no list of names for those he was picking up. We nearly didn't get on the second bus either but as we had an 8-month old baby, someone kindly acknowledged that we were there before them and gave up their place on the bus for us.

was on coach within minutes of arrival after very efficient quick check in,very short journey to terminal(less than 10 mins).just missed coach on return journey but another arrived immediatly.staff all friendly and helpful would definately use q-park again.

usually use other car parks named after colours or animals. Q-park is definitely better, with less transfer distance, new clean facilities, and inside - so you dont get wet waiting in the british weather. Q-park will be the first call when parking at Heathrow

This was my first time to use car parking at Heathrow. I arrived late and the staff were very helpful, and I would not have made it to the airport to catch my flight without their exceptional help. On the way back, the bus arrived and left without checking, but came again on telephoning again. Otherwise, excellent. I would suggest making a free phone number for calling the transfer on return.

Great service, great price (for Heathrow) easy to use even for a day flight into Europe and almost as easy as using terminal short term car park and certainly more secure. Have used car park for longer duration and it makes the travel to Heathrow bearable.