Purple Parking Long Stay reviews page 25

We have used various companies in the past, but the fact that on our return (to snow) the driver said he was running the engine to get the car warm for us, really reassured us. Equally, we didn't need to wait too long before it arrived. I must say, although new and politically controversial the terminal 3 return meeting point at level 5 worked much better than standing outside on ground level getting cold, wet and frustrated. At level 5 short term we were undercover with little chaos around, which felt much better.

A truely excellent service, efficient and courteous.We took advantage of the service to have our car brought to the airport, on our return, and this made our return home stress free after the long haul flight.We will use purple parking again.

Have used Purple Parking 3 times now and have always found an efficient service and good value for money. Takes out the stress before a well earned holiday knowing that we will get to the airport in good time and my car is safe and well whilst away.

Process was easy to use and convenient for Heathrow T3. Minibus arrangement was a bit slow at first but prompt on return. Car just as left on departure. fine value a £68 for 10days.

This was such an easy process that I would definately do again. The minibus was waiting to take us and pick us up from the airport so there was no hanging around and we were driven straight to the car. Great service.

only downside was there was quite a long wait for bus when we arrived back but then we are in london

We thought the company was very efficient both when booking our place with customer service and delivering our car but upon our return, whilst waiting for the bus to collect us, the driver arrived in a bus saying Quality Parking and nothing about Purple Parking so we let the bus go. The driver should have mentioned he was Purple Parking, especially as we were at the stop and it was only after talking to one of your drivers, who was waiting to return from delivering a car for a customer, that we were told, Quality Parking buses were Purple Parking buses. Hence we wasted fifteen minutes return time and therefore got caught in more traffic on the way home, being a Friday afternoon. You may say, well you travelled in on a Quality Parking bus but we were hastily put onto our bus when we arrived to park our car before going to the airport and of course did not spot the name on the buses. Perhaps you could mention to your drivers that they tell the people at the bus stop they are from Purple Parking, it certainly would have helped us to get back a little earlier, after a very long trip.

I returned 1 day earlier and the car was ready, when I was at the parking

Parking was fine, but the shuttle bus to the terminal was late and staff didnt seem to know what was going on

The whole experience made our journey even more enjoyable knowing that our car was being well looked after , i would recomend this service to all my friends . All of the staff were very helpful and there was no hanging about at either end of our journey x

Purple parking was really good value, easy to find and very secure. I used the Chauffer service where they bring the car to the Airport when you arrive which was well worth the money and saved lots of stress. Definitely will use them again when I travel.

Yes Purple Parking fine again. Good transfers and efficient check in and check out. Happy to reccomend

the whole of the process from booking through to transfers was hassle free and as advertised.

Had to wait over 30 mins to get to the airport outbound, return was even worse, after eventually getting through on the phone had a wait of 45mins in the cold for return trip.

We were not told about roadworks which shut the access road. Had it not been for some friendly locals who led us there we would never have found them

The road to the site was closed. It put an extra 20 minutes on our arrival, although the receptionist redirected us around the diversion. Without a mobile 'phone this would have been very difficult. The website should have mentioned the road closure and diversion.

very efficient from start to finish directions to park top class everything made easy will definitely use you again thanks r whitmore

The site is fairly close to the airport and thus convenient. Check in is very effective. As long as the transfer is prompt, it's a good, efficient service. This time the wait at Heathrow was too long, previously it has been quite quick.

strongly recommend park and ride . a most efficient service with very helpful and courteous staff. takes all the worry out of planning a holiday, and when you return your car is waiting for collection.

My only complaint was that on return to my car, all the seat adjustments had been altered. Surely they could have parked it without this?