Purple Parking Long Stay reviews page 24

We were delayed on the motorway and were likely to miss our flight. The driver was brilliant, he changed the terminal he was going to first and left as soon as he could. We caught the flight just as they were closing the gate. Thank you!

Purple comes up as the best value but probably with good reason. The carpark is a good distance from the airport and in a dismal location. It can take some time for the van to collect and there can be a rush to get on it with not everyone succeeding and another indeterminate wait to follow.

Good service from beginning to end, with just a very small queue checking the car in, but that was on the Saturday at the beginning of the half term weekend, so not surprising.

This was very good value for money and a good service. The directions on how to get thee were confusing and hard to follow but eveything else was fine.

A very good and efficient service. Staff very helpful and didn't have to wait long to get dropped off. Also when we returned we called on landing and didn't have long to wait for the collection 5-10 minutes. They also drove me straight to my car on my arrival - very good service

I've used Purple Parking before. This time they were even more efficient than on previous occasions. I happily recommend anyone to consider using Purple Parking.

collection from airport on arrival back in country is not good. you can can wait upto 40 mins for collection even though they tell you they will be there in 10 minutes!!! wont use this company again for transport to Heathrow terminal ONE

Transfer to airport very prompt, return journey had to wait about 10 minutes. really could not complain about the service.

Good directions to reach Purple Parking, helpful staff and efficient service.

The company seemed to have an initial problem understanding that I was flying from T5 but returning to T3. The to T5 departures / car collection was little vague with just 'level 5' but this was succesfully and quickly sorted with a call to ensure Level 5 fastrack was the place to be. Delivery on our return was good. Will definately use you again if the situation arises.

Helpful, friendly chaps collected and delivered my car from Heathrow. Brilliant value. I used the 'budget meet and greet'. No Idea how it differs from the regular service! The whole experience was painless and I will not hesitate to use them again.

One small thing. Our car was parked near where you get on the bus. The driver took us to your drop off point, we then had to drag our cases back to the car, while he drove the bus up to our car. I had pointed out where our car was before the cases came out of the trailer. A more considerate drive/ company would have allowed them to be driven up. His actions lowered the above score

The only problem was that my car battery was flat when I came to drive away. This was because an internal light had been left on by the team who had moved my car from its drop-off point to its parking bay

Having used Purple Parking several times, I recommend them unreservedly.

One of the most competitive rates. A little distance from airport but handy for M4. We got delayed by more than 24 hours in the snow before christmas and no extra charge was levied to us which I felt was great service. If the valet price was cheaper I would have probably used this whilst away.

Why on earth do they ask us to phone them before we get our luggage. I paid over £70 pound for this service, never again i shall return to hotel parking where you are treated as people and not cattle. When the van finally turned up we waited another 10 minutes for another customer, then we drove to another terminal for some other customers, and then we waited for a few purple drivers then we finally got on our way. Just what you want when you come back into the UK. Its like we came back into a third world country.What a waste of money and what a waste, of what could be a really good service.

It took 28 minutes to deliver my car meaning I spent 15 minutes in the cold of the car park waiting. Very poor, when I complained to the representative he thought he got it there quickly!

i arrived at Heathrow, had to wait about 15 minutes, but i expected that..bad weather..very helpful man..and very punctual on my return..(he phoned me to see where I was)...very goo d value for money and car all seem as i left it..

From booking to parking, everything was very great! The only minor drawback was the length of waiting time at Heathrow. I feel that you could have been there waiting for us as everybody landed and was ready to be collected at the same time

The parking area was well signposted off the main roads, which led to a friendly welcome at entry gate, then clear guidance to parking area near to waitng room which was equipped with washroom facilities and seating area. On our return, just a call through to the office resulted in clear instruction to a bus stop at the terminal exit area. Despite grim weather conditions 15 mins later we were reunited with our car and on the way home.