Purple Parking Business reviews page 26

The Staffs were chatty and frendly,one made me laugh with a joke about his work mate. I felt my car was in a safe place, one place i parked at my car did 30 Miles while it was parked the only trouble was i was in Canada.The price i thought was very good i will be back. Thank you.

The car park was well laid out and the service was good. My only reservation concerns the bus pick-up on my return - this took a while (I waited for around 15 minutes for the bus to arrive) and when the bus arrived we had to wait another 5 minutes before setting off back to the car park because the bus stop lane was blocked by the bus in front - there was not enough width to allow one bus to overtake another waiting in front !

We were expected, it was easy to find QCP, a transfer bus was waiting at our departure to the airport and upon return. Our car was ready and waiting for us at QCP. Absolutely no significant problems and we would be happy to recommend QCP.

The service we recieved was excellent, the transfers were almost immediately when we arrived and also when we returned, and everyone was helpful and friendly The only issue was the directly provided were poor - it is not just after the roundabout - its about a mile !!!

We had used various car parks at Heathrow on previous flights and not been very happy with the service provided. At the end of April we booked online with Quality Airport Parking and were extremely pleased with their service. When we arrived it was so simple to hand over car and keys, have the car parked and be taken promptly to the terminal by a very helpful driver. On our return to Heathrow we rang the car park telephone number which had been given to us and were soon picked up, given our car keys with information of our car's position in the car park, once again by a friendly and helpful driver. We thoroughly recommend Quality Airport Parking.

I was very pleased with the service we received. Everyone was very friendly and the transfer process was very smooth and efficient.

As previously said a good service, one small complaint. Collection at Hearth row was not the best, A lot of passerages waiting for collect and only small mini buses sent, until one of the drivers informed control of the problem. Then a larger minibus arrived with a trailer, I would have thought the amount of expected passengers could have been predicted as arrives times are on booking forms. Would just like to say the office staff and drivers were helpful and friendly. Access into the on line booking system 48hrs before departure would be useful.

I felt secure leaving the car there (I have returned from holiday to find a dented car that had been joy-ridden around when left at another, large and reputable company!). The service in the office was spot-on and very quick - no hanging around waiting for the bus to leave. The driver was very friendly and helpful. A slightly less helpful driver, obviously feeling that life was getting to him, for the return trip but still a rapid return to the depot to collect the car. WILL use again!!

Couldn't really fault anything. Took the time to check where it was located beforehand and thought it was easy to find. As close to the airport as you'll probably get. Staff were extremely helpful and even charged the battery on the car for me, seeing as it had been stood for 3 weeks. Would definitely use Qpark again.

Going out was great cannot fault it, but coming back was a disaster, we called from the baggage hall and after finally getting through had to wait a further 40mins outside at the bus stop in the cold the rain. We tried calling again eventually got through to be told that previous buses were full before they got to us at Term 1 and so did not even pass the terminal to tell us. While we were waiting four buses each from two other companies stopped to pick up passengers. On the phone, and when we arrived no management were available to speak to and staff were generally uninterested in our concerns, nochalantly handing a pre-printed complaints address as though this happens more often than customers would like.

Reasonably priced and very close to the airport, infact the parking is situated next to the runway. Very friendly service with shuttle bus to the airport which only took 10 minutes or so. The only issue I had was that the sat nav coordinates were slightly out on my Tom Tom but I was close enough to find it ok so not really a problem. I would certainly use them again and tell anyone I know to use them too. It helps your holiday when you don't have to worry about parking your car and I can certainly say that was the case with Q Parks... Many thanks.

Had to ring several times over about 1/2 hour on return to Heathrow before anyone answered. Transfer coach then took further 1/2 hour to arrive.

By far the best organised and professional outfit I have used over a number of years.The reception area and facilities were excellent, the transfers were extremely timely and only a very short journey to the terminals, and the holding area for my car on return was well laid out and undercover. I will book automatically with Quality Airport Parking next time I travel from Heathrow.

Don't know if we were just lucky but we arrived,handed in our keys, got on to the bus and were in Terminal 5 within 15 mins of our arrival. It was the same on the way back. We rang as soon as we arrived in Baggage Claim, got our suitcases, walked to the bus stop and within 2 mins the bus had arrived to pick us up. Really stress free service!

Everything was as expected. The drivers were particularly courteous. The only quibble I have is that on the ticket you are told to phone as soon as you land, but if you do that you are told to ring back once you have your luggage. I did that and was told to call when I had cleared customs. If that had been the instruction on the ticket it would have saved me two phone calls. On the whole it was a good service.

I would certainly use Q Parking again. Directions were easy to follow. Transfer to the airport was prompt and on our return I phoned as we were going through passport control. By the time we got to the bus stop via baggage claim, there was a bus waiting for us. The office and premises were clean & functional

The directions to the Car Park were not very good. It took me half an hour trying to find the Car Park. This would put me off using it again.

A 45 minute wait after phoning with no acknowledgement, explanation or apology and the brusqeness of reception means I'm unlikely to be back.

Booking in the car was easy and quick. We did not have to wait for a transfer to the airport and the driver was friendly and chatty. On return we rang the office after collecting our bags, as requested, the coach arrived within 10 mins of us arriving at the bus stop. Collecting the car keys was fast and efficient. I would have no hesitation in using this car park again. All in all a good experience.

A central location that is easy to find from the motorway and main roads. The staff give you a feeling that they are expecting you and the transfer times are good. The waiting area serves its purpose and on my return my car was ready and waiting for me. For the price you are hard pushed to get a better combination of location and service. I will use them again.