Purple Parking Business reviews page 19

We were early and there was no problem parking. Appreciated the offer of car being delivered to the airport on our return for £10

The receptionist on arrival was friendly and informative. The parking area was hard standing and in some areas covered, the premises left me confident that the vehicle was safe. Journey to and from the airport was efficient and effective with the driver taking care of the heavy cases.The vehicle was clean no dust or bird droppings etc. A quality service which I will certainly use again and recommend to others.

The staff were excellent, very friendly. Everything went like clockwork which was especially appreciated on the return, after a 11.5 hour night flight.

Used them on my last two trips. No problems at all. Parking is secure, pick up is prompt. Great service all round.

Good arrival experience and transfer to airport. Poor experience on return at airport when driver departed with us 20 metres from bus stop. Why? Office notified by mobile calls but we were left with a cold and unecessary wait at the bus stop.

The site had good facilities, and seemed to be very secure. the service was very efficient and it Didn't take long to get to Heathrow. On our return we didn;t have to wait too long for the transfer mini bus to arrive either. I would recommend, as it was also very good value for money.

Good secure parking in nice facilities. Good fast connection/transfer to airport

Everything was above expectation and the price was very reasonable. Will use them again.

From the time of arrival to departure the whole aspect of airport parking was very smooth and efficient. Very short waiting times for transfers, carried out by helpful drivers. would use again.

The overall experience was very good, I arrived and was greeted by name, by a lady who was very helpful and explained everything to me. When I had parked my car and unloaded, it was straight on to a minibus and off to the terminal building without delay. On my return there was a slight delay as the first minibus that arrived could not accommodate all those waiting, but less than 5 minutes later another minibus arrived. I would recommend this service to others.

Checking in was 100% trouble free. We waited all of 2 mins.to get on the minibus to take us to terminal 5.The Driver was very professional and loaded and unloaded our bags efficiently. On our return after a quick phone call we were told which bus stop to go to. The minibus driver checked our ID and then took us to the car park in 10 minutes. Our car was waiting for us (under cover) by where the minibus dropped us off. It was by far the easiest airport parking we have ever used and would definately recommend them. Thank you.

It is the first time i have used this service as i normally get a taxi or friends to drop off and meet me, however i feel it is truely value for money. i didn't book the pick up your car at the terminal when you arrive back until i was told it was only a small extra fee when i checked my car in. Talk about easy ! I arrived called the number and the car was waiting for me and i drove off , no waiting for coutesy buses etc I will use this again and again Brilliant.

Excellent service, waiting to go to airport at 10.30am took longer than we'd thought, coming back was perfect, quick transfer. Would definitely use again, you should consider giving us a key fob with your telephone number on it and introducing a reward system for frequent travellers.

Quality Airport Parking was a surprisingly good experience. Everything was superb, from start to finish and we will definitely choose them again. Everything went very smooth and we were at our terminal in no time. Same thing when we were picked-up, the coutesy bus was waiting for us. Very good service and completely hazzlefree.

We have travelled from Heathrow on a number of occasions in the past year and used three parking providers - this was the best experience and we will certainly return and use again

Have used this company before and been very pleased.They lived up to that reputation again

Beware the middle-aged punk rocker lady with the piercings and cropped-patterned hair. She was aggressive and surly and treated you like something off the bottom of her shoe. The company needs to train staff in customer relations. If you have no problem dealing with the ignorant kiosk people, then the parking and shuttle drivers are both very good.

could have been a bit snappier with the transfers, but I think they were reasonable. I wouldn't say that the staff overwhelmed me with friendliness, but they weren't rude. good at the price. I'd use them again as long as they stay the cheapest

Located extremely close to terminals, prompt response for collection service with efficient and helpful personnel. Would highly recommend to others!

Arriving in the dark was a little tricky, the post code and tom-tom don't agree, but using the directions was ok - could still do with a small map in the notes to show how to navigate around the hotel. On arrival, the Staff were as friendly as could be expected for 6am but they were efficient, it was nice to drop the car off close and leave the finding a spot bit to someone else. On return I requested they bring my car to the terminal, and while I waited a little bit longer than I expected, this was so much easier than trying t get on a bus with everything, and meant I got home a lot less stressed. Overall I'd strongly recommend the terminal drop off on the return leg. Even with this option it was still cheaper and easier than getting 2 taxis to and from the airport.