Reviews for Long Stay Parking Terminal 5 page 3

very convenient car park, close to the T5 with relatively frequent shuttles. It's secured and for peace of mind, you keep your car keys

The car park is fenced and there are cctv camaras everywhere.. so parking here was safe.. also regular busses.. we only waited a few minutes ar both ends.. would use again

Simple process, efficient system and quick transfer to airport, very good price of £32 for 8 days parking booked in advance.

I had to fly to Scotland 2 days earlier than originally booked when my mother's operation was brought forward. It was easy and inexpensive to extend my booking forward online. My mother's condition was more complex than foreseen so I had to extend my stay. I was unable to do so online. I 'phoned and was told to go to the customer services area when I returned to Heathrow to collect my car. On doing so I was charged the extortionate amount of £17.20 per additional day.

this is my first time at heathrow term 5 but was happy pleased with the whole experiance

Easy to book, and smooth arrival and departure procedures. I like the fact that we park the car ourselves and keep the keys so we know where it is while we're away! Quick and reliable bus transfer to terminal. Would definitely use again.

The machine on exit did not recognise my booking - although my reg no. was on the ticket. I have found this a regular issue when I book through a 3rd party. Fortunately, the customer service person resolved this quickly for me at the exit point.

The barriers were not working when we arrived but this was dealt with swiftly and efficiently. The transfers were quick. I will definitely book again.

Very straightforward to get to from M4, convenient pick up and not a long wait in between buses. Driver drop off on return to the car. Exactly as adverised. I would definately use again and highly recommend.

Signage at the entrance could have been more helpful. For those who have pre-booked, you need to drive through the gate with the ANPR camera. I had to reverse out of the wrong one when I first arrived. Otherwise, no complaints, simple, and trouble free - just what you need when you have other things on your mind.

All worked well, not many humans involved but I didn't need them. May have been different if I hadn't arrived and departed in the daylight. Not much of a saving on the standard price. When I arrived there were plenty of spaces but when I left there were a couple of cars cruising to find a slot. I would have been a bit unhappy if I had paid in advance and mot got a space. My experience overall was good and I would do it again but may cast my net a bit further to try and get a better price.

problem with entering car park machine jammed opened by staff and gave us a ticket which was't our number plate.when asked staff they said it would be fine when we needed to leave.After our holiday of course ticket wasn't accepted,had to call staff and explain and this is not what we needed on return from our holiday,it took alot of time and staff were not that helpful.

Directions very straight forward and easy to find! However when I arrived my number plate was not recognised, so I pressed the assistance button gave my booking ref and name and was let in fine. As I was looking for a space I could see a security patrol driving around and really looking into thing which made me confident in leaving my car there. When I arrived back from my trip and went to exit I entered my ticket and the machine informed me I owed money, which I didn't as it was pre paid, so again pressed the assistance button explained and gave details and was let out with no charge. 10 out of 10 brilliant customer service!

Good and convenient but as I booked on line the day previously there was confusion about my entry and departure - I had to request help at both points.

Plenty of spaces, no long waits, competitively priced, a hassle free experience

Easy secure parking with excellent transfers both ways. No complaints at all and will use again. And will use Gosimply to book!

It was £90 for a week. Very easy to find and a camera reads your number plate to let you in. You keep your keys. Seemed very secure. A bus came within 2 min for the 5 min journey to the front of T5. On return @ bus stop 22 again a 2 min wait for a bus and quick exit with your printing ticket. No complaints at all. Prevoiusly used holiday inn hotel+park and they moved my car to a tight corner,. Only thought is whether purple parking @ £60 is a beter deal, but I dont think it would be so convenient or that you could keep your keys

This was my first time parking with you and using terminal 5 and i have to say that it was completely hassle free and i will certasinly be using your services again. Thank you.

Simple instructions to find and use. The bus came quickly and the journey was relatively short. I made an error when I came to leave the car park and the bar shut on me. One simple press of the 'help' button and a quick,friendly conversation had me released and on my way. Would use again definitely.

Easy to book. Directions clear to find park. Number plate recognition makes entr quick and efficient signs to find parking space could be clearer but not too much hassle to find a space Reasonable transfer time (we just missed a bus). Return quick and easy to exit. All in all good value. Off airport may be a bit cheaper. But good transfer makes up for this.