Star Parking reviews page 14

Heathrow is chaos, so dropping off my car and leaving for the holiday was a nice way to start. Meet and greet is the only way to start your holiday and is equally as cheap as arranging public transport.

Everything was fine. Tbe only slight quibble is that as pick up is in the drop off zone, one cannot wait for more than a couple of minutes for the rendez-vous. In our case, when outward bound we arrived about 15 minutes early and the driver was slightly late and we had to drive round and round the block until the driver arrived.

Very efficient service. I was also impressed with Star Parking's phone help line - I had a few queries and had to change a few times and they were very helpful.

Star Parking were very good. Easy to book with, everything went to plan - I even telephoned from the car to say we were going to be half an hour early and they accommodated us. When we arrived back at Heathrow, we only waited a few minutes for our car. Couldn't fault the service. Will definitely use them again.

Driver was late collecting our car on arrival at Heathrow. Upon return all I got was an answerphone on both land line and 0800 number and we had to wait 35 minutes for the driver to return with our car.

The driver was waiting for me at the time specified, was cheerful and professional. More impressively the driver rang me on my return, seeing that my flight had arrived but not having received my call, to check that everything was alright and to let me know where she'd be to meet me, and to alert me that, if she got moved on then she would be round again to that spot. Excellent service and I wouldn't hesitate to use them again.

The car was returned to me at the departures lane at terminal 1 with a flat tyre. The driver said she hadn't noticed it was flat, and consequently the drive from the parking area had ruined the tyre. Star Parking offered no help whatsoever, and I was left to change the wheel and it cost me £97 for a new tyre. I won't be using them again.

The service offered was simple and very effective. Although we arrived back into Heathrow an hour earlier than booked, we only had to wait 20 minutes for our car to be returned to us outside the terminal. I would definitely use this service again!!

Great way to park at the airport if travelling with young children.

Excellent value for money, the staff were friendly, very helpful and cheerful, which is lovely when you come back from a long flight.

Would definitely recommend Star parking. This was my first time travelling solo to Heathrow Airport and this put my mind at ease rather than parking remotely and getting on a transfer bus.