Park Inn Hotel reviews

1-20 of 126 park inn hotel at heathrow airport reviews


100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% dining
100% transfers
100% parking
100% car park
Lovely evening meal served with charm, beautifully appointed room and helpful and efficient staff.
Mr Meek
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44%
customer-rating
20% rooms
60% cleanliness
20% value
40% service
20% dining
60% transfers
80% parking
60% car park
A dreadfully broken and sharp floortile in bathroom, dangerous. No plugs in bathroom; no milk for coffee, no remote for tv, no hairdrier, no heating, no working fridge.... perhaps I should just say, NOOOOOOOOO! By the time all these and lighting and internet problems were addressed, it was 1am, and I had to be up at 5am. I checked in early so I could go swimming, but never had the chance as the room was so badly equipped. It WAS clean, though.
Mrs Sweet
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90%
customer-rating
100% rooms
100% cleanliness
100% value
80% service
40% dining
100% transfers
100% parking
100% car park
Ideal place to stay and park your car when traveling from Heathrow. Meal was expensive and not at all nice! Would use hotel again but find somewhere else to eat.
Mrs Roberton
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78%
customer-rating
80% rooms
80% cleanliness
100% value
80% service
80% dining
40% transfers
80% parking
80% car park
We booked a family room for 4 which was perfectly adequate for the nights stay. Complimentary shampoo & shower gel were available together with tea and coffee making facilites - most welcome. Only criticism was the Hoppa Bus which turned up very late. Fortunately our party had left ample time to get to Terminal 5 but at the charges they make, the timetable should be kept to. No explanation or apology was offered for the delay. I fully apprecaite this has nothing to do with the hotel but the Hoppa bus is SUPPOSED to be servicing customers of the hotels!
Mrs Haynes
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90%
customer-rating
60% rooms
100% cleanliness
100% value
100% service
100% dining
60% transfers
100% parking
100% car park
The only negative was the standard of our room. The blind on the window was taped together to hide rips and tears and did not work properly. It was very difficult to close and as this was in place of curtains we needed to use it. The public areas of the hotel were very nice and the carvery meal was excellent. Regarding the transfer, we had to wait for 35 minutes for a bus to arrive and it was very crowded. When we arrived at the next hotel passengers were prevented from boarding because it was full.
Mrs Millward
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80%
customer-rating
80% rooms
80% cleanliness
100% value
80% service
80% transfers
80% parking
60% car park
Hotel is large but fine. Car parking was convenient. Transfer to Terminal 5 took 30 mins but was well timetabled.
Mr Morgan
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92%
customer-rating
80% rooms
100% cleanliness
100% value
100% service
80% car park
Having booked the Park as a secret deal it was very good value for money. The rooms and facilities were very clean but the whole place could do with redecorating. Staff were very friendly and service good. I would definitely use again on a low priced deal.
Mr Guy
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% parking
100% car park
So easy to get into Terminal 3 from the hotel, and very simple to check the car out when we left. Excellent in every respect.
Mrs Ford-Crush
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60%
customer-rating
60% rooms
60% cleanliness
80% value
40% service
The original room was unsatisfactory as it was in a smokers corridor and not properly cleaned or aired and stank of cigarette smoke however on a complaint being made we were told that a mistake had been made and moved to a substantially better and adequate room
Mr Winston
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86%
customer-rating
80% rooms
80% cleanliness
100% value
100% service
80% transfers
80% parking
80% car park
Excellent service. Didn't charge us for the additional days car parking (over and above the 25 days allowed). Took taxi to airport (Cheaper and much more convenient that shuttle for the four us). Couldn't fault it. Great value.
Satisfied Customer Wales
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