Sofitel Hotel at Heathrow Airport

5 star hotel

Sofitel Hotel, Terminal 5, Heathrow Airport, TW6 2GD

rated 81% from 6 reviews
The luxurious Sofitel London Heathrow is connected to Terminal 5 via a covered walkway and offers superb dining options, along with an excellent fitness centre and spa facilities.

room details

Standard Room facilities include a private bathroom, tea/coffee making facilities, TV and phone. Rooms also have air conditioning, separate bath and shower, hair dryer, safe deposit box, minibar and satellite and pay-per-view channels. Non-smoking rooms are available. Room service is available 24 hours a day, every day.

Room Service Restaurant Bar Internet
Gym Swimming Pool Disabled Facilities Pet Friendly

Check-in after: 14.00
Check-out by: 12.00

food and drink

Open 06.00-10.30 and 18.00-22.00

Library Bar - Open 11.30-00.00 Mon-Sat, Closed Sunday

Sphere - Open 17.30-23.00

Tea 5 - Open 07.00-19.00

Earliest Breakfast: Breakfast is available from 06.00 at a cost of £19.95 per person for a full English and £14.50 per person for Continental..

leisure facilities

. The Spa offers the ultimate in luxury with a fitness centre, hammam (steam room), Jacuzzi and sauna. Massages are also offered. (Additional charges may apply.)

disabled facilities

The hotel has ramp access and reduced mobility facilities.

transfers to Heathrow Airport

The hotel is connected to Terminal 5 by a covered walkway. If you are departing from Terminal 1, 2, 3 or 4, we recommend taking the Heathrow Express from Terminal 5, which is free of charge.

parking arrangements
If a parking package is selected, your car will be stored at a nearby secure car park operated by Meteor Parking.

Please note: Prices quoted for transfers and additional parking days correct at time of publication. Additional days parking beyond the duration of your stay as indicated at the time of booking may incur additional fees.

important information

Breakfast and Wifi Internet access are included in Triple and Quad rooms (Sofitel Suites).

Guest room at the Sofitel London Heathrow HotelHeathrow Sofitel Hotel guest roomBathroom at the Sofitel Hotel London HeathrowCommunity area at the Sofitel Hotel HeathrowGym at the Sofitel London HeathrowSofitel Hotel London Heathrow leisure facilitiesHeathrow Sofitel Hotel barReception at the Sofitel Hotel London HeathrowExterior of the Sofitel London Heathrow
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Sofitel Hotel Heathrow is 0.58 miles from Heathrow Airport (as the bird flies).

directions to Sofitel Hotel Heathrow

We recommend using the directions provided and an up-to-date map to locate the hotel.

  • Take the direct spur road to Heathrow Terminal 5 and the hotel from Junction 14 on the M25 motorway.
  • Alternatively, take Junction 4A from the M4 signposted to Heathrow Airport.

SATNAV guides can use:
latitude 51.481468, longitude -0.449899

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Please be aware that satellite navigation systems vary and are not guaranteed to take you directly to the hotel.

84%
customer-rating
80% rooms
100% cleanliness
80% value
80% service
80% dining
All good. Not being able to charge to the room is a bit boring but this is common practice with convenience hotels. Friendly welcoming and responsive staff at reception.
Mr Garden-Webster
 report review
48%
customer-rating
80% rooms
80% cleanliness
20% value
20% service
20% dining
60% parking
60% car park
Although reception were polite you felt they couldn't be bothered to answer your questions, bar staff rude and then they add service charge to the drinks you have stood and waited for while they finished there conversation, waitress raised her eyes when i enquired for a gluten free meal. No instructions given of how to find our car as we booked 8 days parking, we were given a leaflet that also had no directions. Returned to reception after holiday to ask about car and was told parking is nothing to do with them and staff made a dismissive wave to a lift and said level one. Went to level one still no signs had to walk through a car park not sure if it was the right carpark with all our cases finally saw car parking reception. when we said they were really hard to find they said everybody says that. Ridiculous prices £6 for a small glass of wine plus service charge on top. Staff made you feel that they were doing you a favour being there with the exception of the bell boys who were terrific.
Mrs Denham
 report review
80%
customer-rating
100% rooms
100% cleanliness
60% value
80% service
80% dining
60% parking
80% car park
we were able to relax and enjoy a meal and a good night's rest before flights. We found the staff helpful in reception, bar and restaurant when asked.In the bar and restaurant they left us alone to enjoy a quiet drink and meal and one had to indicate one wished service. We liked this.
Dr Kennard
 report review
94%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% dining
80% parking
80% car park
Our room was comfortable and well appointed. Our dinner was very good and the staff very quick and helpful. The whole hotel has an air of peace and quiet, very relaxing before or after the stress of the airport. We took up the option to park at the hotel for the duration of our holiday. We had no indication of where to park in the garage, this would have been helpful. Overall a most enjoyable stay.
Mrs Thomas
 report review
95%
customer-rating
100% rooms
100% cleanliness
80% value
100% service
After a long and tiring journey the staff were welcoming and well prepared. My room was very comfortable, the bed was especially luxurious and the bathroom well appointed. Unfortunately mine was a brief overnight stay but I would definitely stay here again.
Ms Green
 report review
88%
customer-rating
100% rooms
100% cleanliness
40% value
100% service
100% dining
I can recommend the hotel as the staff were excellent, the location brilliant and the food superb.
Mr Langley
 report review

overall rating

81%
customer-rating
93% rooms
80% service
63% value
96% cleanliness
76% dining
66% parking
73% parking facilities
positive: 83%
neutral: 16%
negative: 0%

Sofitel Hotel Heathrow is 1 of 25 Heathrow Hotels and has been rated 81% by 6 previous customers.