Reviews for Orange Meet and Greet Parking page 4

On arrival in Stansted I was promptly met (with other valet services I often have to wait 10 minutes plus, which can play havoc with stress levels. Equally, on the return,it was the speediest of exits from the airport I've ever had, with the driver delivering me my car approx 30 seconds after I'd arrived at the pick-up point. Will definintely use again.

Service was as described, driver waiting at arrival and car delivered promptly on my return. No issues with the service but I would have liked to have known you have to pay £2.80 at drop off and £2.00 when the car is returned. Small amount and didn't change how I felt about the service but would have liked to know that there would be two small additional charges.

Easy website for booking; Easy drop off / collection instructions; Drivers were bang on time and very helpful and polite. Couldn't have asked for more!

Even when my plane was late at night there were no problems with the drop off. An excellent service which I would recommend.

Fantastic, they were ready and waiting when we got there, friendly staff. Our plane was cancelled on return journey and they were very helpful and not at all put out by the delay with no extra charge for storing another day, which was a big relief with stress of getting on another flight. Car was defrosted and warm when we got it back. Thanks again!

Orange meet and Greet, is a fantistic service that takes away all the problems and time associated with leaving a car at a long stay car park. Great value.

Turned up promptly at both ends and very polite. Price was good too so win win alround

Faultless (other than the fact we waited 5 mins for the car on pick up.) I would use again.

Shame they are not allowed on the main concourse anymore. Spoils and otherwise great experience. Baa humbug to BAA for stopping them.

The driver who collected the car was not very friendly. The weather had been very frosty whilst we were away (3 days) & the rear doors were frozen shut. The thick ice on the bonnet blew onto the windscreen all the way home which made the drive very unpleasant/hazardous as the melting ice hit the screen for the whole journey. I would recommend that cars are defrosted fully as you are aware of plane arrival times. Other meet & greet car parks I have used have prepared the car better in winter weather

When you canget a service like this it is hardly worth going for ordinary car-parking any more.

Bit disconcerting when I arrived at drop off at busy time (0530!!) to see the only member of staff disappear with another car! However, a quick call to base assured me he would be 'back in a minute'- and he was. Return was spot on!

A very efficient and punctual service. Convenient drop off and pick up location. Will definitely use it again and recommend to friends.

Drop off and pick up seamless, on both occasions they were ready waiting for us! Quick, slick transition, including photos and clear explanation. Have used a few different services at Stansted, but this was easily the smoothest service.

When I called 20 minutes from the airport at 6.00 am, for some reason our booking hadn't come through but that didn't matter and we were met and dealt with exactly as if the booking had been on their list. No issues or questions at all about the booking not being there, just superb and efficient customer service. The return was even better, the plane was late but when we got through customs and called the guy who answered was expecting my call and they had the car outside the airport before we had got outside. Superb service and customer service from start to finish and would highly recommend to others.

The car's battery was flat when I was due to collect it (no fault of yours) and the staff were very helpful in getting it jump-started.

When car was returned I was give a parking ticket to exit parking area but was not told that I would have to pay the exit fee. Your driver could have told me this so that I could have gone to the machine and paid before reaching the exit barrier.

Drop off was very convenient, close to the airport entrance. Pick-up very convinent and fast as well. All OK

Being met at 4.30am was brilliant and certainly worth every penny, the staff were helpful and cheery, however, on the return journey, there was some confusion; I take my fair share of the mix up that followed, but various telephone calls to the office, were met with a very 'oh for god's sake, how stupid can one person be' attitude; which didn't really help me. It would have been more helpful if the staff would have understood that I had been travelling since 4am in the morning and my tiredness somewhat dimmed my natural intelligence. Also, I was a little peeved at the way a ticket was chucked at me by the driver who then, whilst walking away, told me I owed £2 on it. So that bit did let down the first team a little. I would use the service again, but I would seek more information and assurances about the return journey.

Generally good but car not returned to the place we were told it would be and customer service denied the issue when I called to find out what was going on.