Silver Zone Parking reviews page 35

Directions to car park spot on, simple once you arrive just park up, hand your keys in and jump on a bus. On arrival back just as simple one bus was just pulling away as we came out of arrivals, driver said another one would be a couple of minutes which it was. Once back at silver zone handed over ticket, found car and on the way home all around 15 mins. Would use again without a second thought.

Staff behaved very bored and disinterested upon key/car collection. Assistant shouted to her colleague upon my approach, without any greeting or eye contact to me "can you sort this one out coz I'm doing me list" Hardly good PR. Not nice to be referred to as "this one". Also staff quite vague on giving instructions. Just because they do it many times a day is no excuse to sound bored and resentful. They should be trained to make every sentence they say sound like the first time ever.

Booked in advance, £107 for 6 weeks!! Arrived, checked in, at the airport door within 10 mins of arriving at the carpark ( which , incidentally is easy to find, being well signposted ). On return to Bristol at approx. 2a.m., the bus was waiting at the door, and within ten minutes of boarding the bus we were getting into our car. Everything is simple, and the price beats every other airport parking we have used ( try Newquay airport at £6 per day!! )

Arrived at car park, parked car, left keys, got on bus! All very hassle free. Got back from holiday, bus was waiting at terminal, got on bus, swapped ticket for keys, got in car, drove home! Again all very hassle free! Staff were efficient, buses were good, only downside was that the car park was not paved, and there were no marked rows or bays, it looked like a bit of a free for all, with cars parked all over the shop. I think this is an extra bit of land that has just been bought as some of the car park has marked bays and tarmac. Would definately use again as very convenient and value for money

On our return I was surprised to find our car had been moved, something I have never experienced at other airport parking. I was rather annoyed that not only had the drivers seat been moved but also the passenger seat and the heating turned to full!!

On arrival although there were signs saying spaces available other customers said there were not. After 20 mins looking we found a space by going into an area signed as 'no entry'. We will not use this company again!

Turned up running a little late to find out that even though i had paid for a space in the car park, there wasn't actually any more room. Instead i was redirected to the long stay car park and was told i would be let out with out being charged. This was the case. It was something i wasn't expecting considering i had paid for a space in the other car park. Anyway still made the flight.

This was the cheapest parking we could find, but that certainly didn't mean quality was sacrificed. We were particularly pleased with the speed of check-in/departure, considering we had some awful flight times, and the regularity of the buses meant no standing around waiting in the middle of the night. The transfer itself was really quick. The only thing I would say is that coming from Swindon, the directions given on the web site are definitely the long way round, which we realised once we were there, but we came back a much quicker way once we knew. Overall, excellent and would definitely use again.

The system worked like a well-oiled machine. The staff were helpful and polite and nothing was too much trouble. Furthermore the vehicles were very secure. I would definitely use them again. Value for money and real customer care, a rare thing these days. Excellent.

I had to leave my two girls outside the terminal while I picked up my car, but could not get near to quickly pick them up. Not very good set out for quick pick ups.

First class- had to wait 5 mins on the bus after getting off the plane but I assume the driver was waiting to ensure everybody got on as it was the last plane in that night.

Overall a good service is provided. Downside is that there is inevitably a shortage of staff when picking up keys on return. The few staff are unable to manage a full bus load and book in arriving customers. After receiving keys a long walk in heavy rain to the location of the car took the edge off of the return from a superb holiday.

Very friendly staff, especially the coach driver who even helped off-load our bags and fetched a trolley for us. Could not have asked for better service. On our return at 01:20 very courteous staff directed us to our car which was virtually parked outside reception! Thanks for a great service. We will use you and Silver Car Park again!

Could not fault the system. Check in and out very quick and efficient. No waiting time for coach at either end. Extremely pleased with the service.

I was directed to my car with a general wave of an arm, which was not very clear to say the least. In addition, their rows need to be more clearly marked, and their hard surfaced areas improved.

Had to park quite some way from the office and there were no trolleys anywhere - struggled with suitcases to the office where we found several trolleys!! Saw one of the staff in a 4x4 reverse into a car, which didn't inspire confidence! Some of the staff were foreign, surly and difficult to understand. It was an OK experience, but there are far better car parks about in the near vicinity. Unfortunately they were booked up so we had to settle for second best.

On arrival we were informed that the Silverzone carpark was full and then redirected to the airport's long stay carpark. Pedestrian accessways to bus stops very poor. No extra buses laid on, therefore, had to wait for quite a while, outside the already full shelter, in the rain, for the transport to arrive.

Good location, didn't have to walk miles on returning to collect car, good shuttle service to and from airport, very good price, would certainly use again.

There were insuffienct staff to deal with arrivals, although plenty of staff on site, and we queued for about 20 minutes which made us late for check-in. There was little evidence of customer service ethos from any of the staff, in terms of keeping people informed eg: about when the transfer bus would depart etc. When we returned, the area of the car park that we had used had been resurfaced - there was not mention of this on arrival and had I known I would have parked somewhere else to avoid the necessity of someone moving my car.

Generally good; staff were nice, easy to find, quick transfers.