Silver Zone Parking reviews page 31

The big disadvantage of silverzone is that unlike other places you don't get the car parked for you. As a result you have to carry the liggage from where you have parked the car to the pick up point yourself, which can be some distance. Once on teh transfer coach however, everything was fine. The distance from the car park to the airport is quite short which makes it convenient

I travel alone, have blue badge, yet no spaces available. Drove round and round before finding a gap to park on rough, puddly ground and had to wheel my case around puddles in the rain to hand in car keys. Entrance to building signed would save you walking around building when exhausted and missing 2 bus transfers. Did mention problems to desk, he sympathised, but only worked there.

Overflow car park quite a distance away, so in bad weather, very disapponting. Also, poor signage for parking isles; difficult to locate parking location if further away from checkout building. If there was a plan view of all parking bays, I missed it!

I was very impressed by the speed of service both in the office and the transportation to and from the airport. I would certainly consider the same again.

When I arrived staff couldn't find my booking details - even asked if I was sure I was in the right car park. On returning from holiday along with a full coach transfer, there was just one member of staff to search for keys etc along with a queue of people waiting to book their cars in. Extra staff would have eliminated a huge unneceassary wait at the end of a tiring day of travel.

Yes would definitely use this car park again as we were impressed by the whole operation.....just one suggestion....why not site the office in the centre of parking area and then people might not have so far to transport/carry their luggage?

Easy to find. Staff helpful. Buses to terminal every 10 mins. Dropped off and collected from the door which made it just as quick as parking in the onsite carpark and dragging the cases to the terminal. I would use this service again.

Car was very close on arriva allowing backage handling to be minimal, also during leaving the parking facility the car again was parked very close, I found arrival and leaving the compound a little confusing with the signs! but overall very good service.

on arrival told car park was closed due to bad wetaher, however clear and concise directions given to another car park. even with this minor inconvience i would still use this facility again.

were told on our return that our car was in row 'R', couldn't locate it as it was infact in row 'Q'. it was pouring with rain and so rather annoying but would have been even worse if it had been dark

do not be deceived by closeness of proximity of car park to terminal as still takes 20 mins plus to park and get courtesy bus. picking up car seemed quicker

Fast, easy and efficient service from dropping car off to pick up at the end of our holiday. Helpful staff and sufficent on duty to ensure everyone got their cars back with minimum fuss. Highly recommend for service and value for money.

The car park was well signposted ,there was no waiting for the courtesy bus, staff were most obliging even though it was the very early morning 4am. Will definitely use the service again.

Very easy and stress-free parking. Staff friendly and helpful. Excellent transfer service with very little 'hanging around'- bus waiting for us on return right outside the airport door. Very satisfied with this service and would definitely use again

This is not entirely a fair rating - we booked the silverzone but on arrival - for reasons not given - we were re-directed to the long term park. We were handed an upgrade and the details we would need on our return - all of which worked well and in spite of torrential rain we go away quickly and the car was fine. Thanks

Upon arrival I followed the emailed instructions to drive up to reception and check my car in. I unloaded the car only to be told that I had to park in the overflow carpark which was some walk away. Staff not helpful at all when I pointed out the info on the email they said so what - not their company. Upon return I was dropped off at reception to pick up the keys to be told my car was on my lefthand side so I went out to the left of the building looking for lane C and spent a fruitless 20 minutes looking for my car. When I went back to the building I realised the receptionist ment my righ not my left as C was on the right.Big difference her left and my left when facing each other. Lighting on the lane signs was poor and does not help when having to correct staff mistakes.

Access to the drop off zone was not available upon arrival and walking from there to the reception with young children was made hazardous due to incoming traffic. Overall the service offers good value and worked well for our party.

Pickup of keys was a little slow with only one person on duty. This caused some controversy with customers who had lost their tickets and had to wait for ticket holders to be served first. It was also embarrassing for staff. Better notices or instructions of how and where to park on arrival would help first timers. For travelers with heavy bags, a clear system for drop-off and pick-up would be a great advantage. Hoping you find these comments constructive. Kind Regards A Schofield

First time we had used this car park. first impressions were not great as road surfaces were bad. Booking in and transfer to airport was very good. On return there was a problem finding our keys but was resolved efficiently

This was the first time we have used Bristol Silverzone and after passing through the first security gate we found the road signs confusing. However the staff were very friendly and the service overall was efficient. We would use the service again.