Holiday Inn M4 reviews

141-160 of 313 holiday inn m4 heathrow reviews


100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% parking
Hotel was excellent value for money, quite and had blackout curtains. Car was kept at the hotel and made it far easier and quicker to collect especially handy when on an overnight flight with no patience to stand in yet another queue when you get back.
Mrs Stewart
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97%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% dining
100% parking
Was sent to wrong carpark to collect car on return due to A looking like D on tag. Otherwise we had a very enjoyable evening before our journey. We opted for a taxi to and from airport, staff very friendly and helpful. Would stay again.
Mrs Kennedy
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53%
customer-rating
20% rooms
40% cleanliness
80% value
40% service
80% parking
60% car park
Booked twin room and given double bed room so had to go back to reception for new twin room to be allocated - this was badly in need of refurbishment and when we had a shower at night the sink filled up with water which did not drain away overnight. Reported next morning so I hope it got fixed before next visitor. Car was moved as we were told it might be but on our return the seat position had been changed completely and radio left on programme we never listen too ! Car movers should leave car exactly as they find them.
Mrs Kendall
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48%
customer-rating
40% rooms
60% cleanliness
60% value
60% service
20% dining
Definately not a 4 star Hotel. Very few facilities. We chose to eat in the bar/pub. Very poor, it was freezing cold and they had a couple of space heaters dotted around, as I said NOT 4 star.
Mr Hodder
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94%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% dining
60% transfers
100% parking
Directions to hotel were excellent; Hotel staff were efficient; room was exceptional; food in Sampams restaurant was superb. Shuttle bus to airport was a bit slow - apparently a pre-arranged taxi is just as cheap for 2 people.
Mr crosby
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80%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
80% parking
80% car park
We ate a bar meal in the pub part of the hotel. This was of a poor standard and there was no atmosphere there. Music playing was quite loud making conversation difficult.
Mr JENKINS
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55%
customer-rating
60% rooms
60% cleanliness
60% value
60% service
60% dining
40% transfers
40% parking
60% car park
getting to terminal 4 from terminal 1and back again involves a lot of walking to get to the Heathrow Express and this is very tiring when you are returning from USA. The drinks are very dear at the bar. over £6 for two cups of coffee.
Mr Andrews
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89%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
60% transfers
100% parking
60% car park
Check in was quick and easy as was leaving the keys for my car. The room was very comfy and clean, although the mini bar was locked!! All in all a very good experiance.
Mrs Staurt
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97%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% dining
100% transfers
100% parking
Great value for money. Very convenient. Takes the strain out of getting an early flight. Parking arrangements are easy and well organised. Will use again.
Mr Le Sueur
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% dining
100% transfers
100% car park
Wonderful hotel great room, comfortable bed and plenty of room space. Bathroom condition and cleanliness perfect. Restaurant dining great altogether a wonderful stay.
Mr Taylor
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85%
customer-rating
80% rooms
80% cleanliness
100% value
80% service
80% dining
80% transfers
100% parking
80% car park
Good value for money.Map to get to hotel very straight forward.Enjoyed meal at hotel. Would have preferred bed and breakfast option. Paid extra for breakfast.Would definatly use hotel prior to flying again.
Mrs muncaster
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94%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
60% dining
100% transfers
100% parking
On the night we stayed there was only one bar open which we found quite expensive and also there was only one restaurant open but apart from that it was absolutely fine, the staff were helpful and the room clean and comfortable. I would stay there again if I ever have another early morning flight.
Miss gauntlett
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72%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
40% dining
60% transfers
80% parking
80% car park
Remarkably quiet rooms and helpful staff, though there were some queues. It cost almost the same to get a taxi to the airport rather than the horribly crowded bus. Very expensive food and drink due to the captive market. Badly lit rooms. However, for the money, a very good offer.
Mrs Steward
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72%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
40% dining
80% transfers
80% parking
60% car park
It was difficult to find a parking space on arrival at the hotel as the carpark was full. The rooms were very clean and the staff friendly. However, the standard of food in the restaurant was not very good - it was a buffet but the range of food was not very wide and some of it was just downright nasty! It was also expensive at nearly £20 per person. The extended car parking was easy - I just completed the forms and left the key with the staff. The Hoppa bus service was also very good and ran on time.
Mrs HOOPER
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77%
customer-rating
100% rooms
100% cleanliness
80% value
80% service
20% dining
80% transfers
80% car park
We had to wait an hour for the food which arrived luke warm if not cold. One main course arrived ten minutes after all the others were served. A club sandwich was ordered without egg, arrived with egg, which was then taken away, we assumed for a new order. However the same sandwich came back 15 minutes later, cold and with bits of egg still left in it! Awful!! If it hadn't taken so long for the food to arrive and we weren't so hungry and tired I think we would have sent it all back.
Mrs Davidson
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73%
customer-rating
80% rooms
80% cleanliness
100% value
80% service
80% parking
20% car park
Hotel car park was so full when we arrived late evening that parking was up on kerb edges etc. Car was taken away presumably next morning and brought back OK. Suggest it's worth using the hotel's booked taxi service for T4. £16 each way and worth every penny so as to avoid using courtesy bus to T1 and then the Heathrow express.
Mr Roden
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% dining
100% transfers
100% parking
100% car park
My wife and I and our friends found the hotel very welcoming. There were several choices of where to eat. The room was excellently maintained with all the little personal touches and the daily newspaper is always a bonus!
Mr FORSEY
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71%
customer-rating
60% rooms
80% cleanliness
100% value
60% service
60% dining
80% transfers
60% parking
It is an ok place to stay for the night, warm and dry. The food is very expencive!! but nice. The parking i was a bit worried about when we had the form to sign and it says they are going to move it!! (no were does it state that) but all was well. The bus to the airport was'nt that good, so we got a taxie for a pound more. But the people and serice were good.
Miss Lewis
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71%
customer-rating
100% rooms
100% cleanliness
100% value
20% service
60% transfers
40% parking
80% car park
on return they had parked car in car park but somone had parked in the gap in the first row so couldn't get out Unhelpful staff - actually said it wasn't their problem ! Well it was! - partly because the car park makings were so worn I could understand why the guy had parked there Wasted 30 minutes
Mr arnold
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97%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% dining
100% transfers
100% car park
I read previous reviews and was a bit concerned however there is nothing wrong with the hotel indeed it was very nice oh but the drinks are expensive! But you are on holiday
Mrs Brady
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