Holiday Inn reviews

1-20 of 116 gatwick holiday inn reviews


92%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% dining
40% transfers
100% parking
100% car park
Rooms were newly decorated. Everthink I needed was there from internet to toiletries. Excellent staff. Only downfall was buses not running 24 hours.
Miss Brazil
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78%
customer-rating
80% rooms
80% cleanliness
80% value
60% service
80% transfers
80% parking
80% car park
Was impressed with the value for money, parking and hotel price was very good
Mrs Welch
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88%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% transfers
80% parking
60% car park
Clean and quiet room, decent location, efficient shuttle to both terminals
Mr Wallington
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72%
customer-rating
80% rooms
100% cleanliness
80% value
80% service
40% transfers
60% parking
60% car park
Had a good experience at this hotel. The rooms were more than adequate for one night stay. The bar was extremely pricy and a little surpirsed our car was moved during the week. We were under the impression we parked and left it. Would use again.
Miss Bond
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92%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% transfers
80% parking
80% car park
Everything was as described and expected. Staff very happy to help, even at silly o'clock. Car parking and transfers fine.
Mr Cunningham
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70%
customer-rating
60% rooms
60% cleanliness
60% value
80% service
60% dining
80% transfers
80% parking
80% car park
The overnight stay and services offered by yourselves took the strain out of the family holiday
Mr Apps
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70%
customer-rating
80% rooms
80% cleanliness
60% value
80% service
40% dining
80% transfers
The room was nice and clean and adequate for a nights stay. We dined in the dining room which was very expensive. My dinner of salmon was so overcooked I couldn't eat most of it. My husband had fried fish and was just like a thin piece of fish coated heavily in breadcrumbs and again overcooked. Eat from the bar menu is advisable, or bring your own!!!
Mrs Sheen
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80%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
40% dining
100% transfers
100% car park
Dining at the hotel for a family of four was too expensive. However, just for an overnight before flying,and the parking, it was well worth it. Room was very clean & comfortable, staff friendly, efficient & helpful.
Mr Owen
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92%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% dining
80% transfers
100% parking
80% car park
Reception staff exceptionally helpful.
Mr Samuels
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97%
customer-rating
80% rooms
100% cleanliness
100% value
100% service
100% transfers
100% parking
100% car park
We normally use a different hotel when we are looking for airport parking / over night stay but decided to use the Holiday Inn this time. We found the service to be great value for money, it was easy to park the car, We over looked the car park and I could see that the car would be well looked after, parking was flood lit and security staff were watching and walking around, The shuttle bus was comfortable and easy to use. Staff very helpful, we had to collect a day earlier than expected but staff had the car ready for us. Would use again - only downside was I ended up on fold down bed as kids slept in the double and it wasn't very comfortable. Hotel room was very clean and functional.
Mrs Ayres
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