Comstrad Valet Parking reviews page 9

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161-180 of 401 comstrad valet parking at stansted airport reviews


94%
customer-rating
% transfers
80% facilities
100% price
100% service
Car was a little dirty outside when returned, but they coped well with us being delayed on our way to the airport which was incredibly busy. Still cheaper than longstay. Recommended.
Mr Walker
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96%
customer-rating
100% transfers
80% facilities
100% price
100% service
As we had not used them before nor flown from Stansted we was unsure where we needed to be etc. The chap on the phone was understanding and very patient. On return we was a little late out the airport but the car was there waiting for us. The only downside was it seemed quite a walk from the airport to the car but we was very tired, so it might of seemed long than it was.
Miss Heard
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
The guy that collected our car was great my partner left ther iPod in the car which they managed to bring back to us before we checked in. They were very professional and friendly. Wish our holiday went as smooth as the valet parking.
Mr Merner
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96%
customer-rating
80% transfers
100% facilities
100% price
100% service
Albeit that I arrived about half an hour early when I called the office they were very polite and advised me that there was a driver awaiting me. Again on my return, once I called the office I was given directions for the pick up and my car was waiting for me when I got there.
Mrs WEST
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94%
customer-rating
% transfers
80% facilities
100% price
100% service
i would recommend this service to any one, thank you, no waiting about at all
Mr Jolley
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
The service was brilliant, our car was checked over paper all filled out. The person who met us was polite, couldn't of wished for a better service. Would def use again 10/10 Thankyou
Mrs Scott-nicholson
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90%
customer-rating
80% transfers
100% facilities
100% price
80% service
This service saves much time and frustration and is a no-brainer when you can get it at a similar price to the long term parking. Will definitely use it again.
Mrs Palin
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Friendly and courteous staff on both telephone and in person. Very quick handover of car on drop off and pick up. Not only cheapest valet service found by comparison on this site at the time, but a bargain as the service was faultless. Well done!
Miss Irwin
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100%
customer-rating
% transfers
100% facilities
100% price
100% service
This is by far the easiest way to park your car, walk out the airport and straight in to your car and off you go - fabulous! Have no complaints with the service I received and everything ran perfectly so would definitely use them again.
Miss Stephenson
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
The men who collected and delivered my vehicle were ultra polite and faultless in their customer service. However, the guy on the phone both on collection and delivery was rude, off-hand, in a hurry, unintelligible and couldnt get off the phone quick enough - very unimpressed.
Mrs Evans
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96%
customer-rating
100% transfers
100% facilities
100% price
80% service
It was so nice to have the car collected from departures and not have to run for the bus with the luggage. Again on returning, a quick phone call and after a couple minutes wait, the car arrived. Will certainly use this service again
Ms LATIMER
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84%
customer-rating
80% transfers
60% facilities
100% price
100% service
Ontime at both ends, minor problem with late arrival due to immigration, had to collect car before midnight and leave partner in terminal, two car park chargees, but still great deal. Car returned a bit muddy with 20-30 mls...as per over reviews.
Mr Fretwell
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
This valet parking made going and returning to the airport far quicker and more straightforward than the usual drives to vast car parks and waits for shuttle busses. I was amazed that it was cheaper than any of the other parking methods, and dubious as to how it would work out, but I couldn't fault it and would definitely use it again.
Ms Lubell
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
There was about a 15 minute wait on the drop off and none on the pick up, very easy indeed.
Mr Hall
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96%
customer-rating
80% transfers
100% facilities
100% price
100% service
very convenient, dropped the car off right outside the airport. had to wait about twenty minutes when collecting the car, but thats still quicker than catching a bus to a long stay car park
Alan C
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80%
customer-rating
100% transfers
20% facilities
100% price
100% service
On the web site it reads that your car will be parked approximately 10 miles from airport, on my return I noticed that my car had clocked up an extra 42 miles,from when I left it, a lot of difference.
Mrs Rogers
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70%
customer-rating
80% transfers
40% facilities
80% price
80% service
We were a little surprised that being the car park was only 10 miles away, there was 30 miles driven on the clock.
Ms Eden
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96%
customer-rating
80% transfers
100% facilities
100% price
100% service
very helpfull in providing directions to meet the driver and also provided clear information on what to do. On way back had to wait a few minutes for driver to arrive but still an excellent service. Will use it again.
Mr Amaral
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96%
customer-rating
80% transfers
100% facilities
100% price
100% service
Very convenient service. Drop off and collection right outside terminal building. Had to wait a little while for drop off as we were much earlier than our slot but car was waiting for us when we returned which was great.
Mrs Ward
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94%
customer-rating
% transfers
100% facilities
100% price
80% service
Unfortunately I had to return early and to a different airport and was under the impression that there would be no problem in collecting my car early. However having traveled for 4 hours to collect the car when I contacted the office to say I had arrived- I was told that there was an extra £20 charge - I could easily have delayed the collection to the appointed time and saved myself £20 - I appealed to the receptionist who had no flexibility to offer so asked to speak to a superior. The man I spoke to was very aggressive and said that if I continued to discuss this with him he would raise the charge to £50. The driver who returned my car explained that cars are parked in rows according to when they are being collected and coming back early can mean quite a lot of shunting around - hence the £20 charge. Had this been explained to me on the phone before being told that I had a surcharge I might have been more accepting.
Mr Jones
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overall rating

88%
customer rating
70% punctuality
88% facilities
90% price
89% service
positive: 94%
neutral: 5%
negative: 1%

Comstrad Valet Parking has been rated 88% by 401 previous customers who have submitted stansted airport parking reviews.
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