First Response Parking reviews page 29

This was the first time we had used First Response Parking but found the site very easy to find and very convenient for the airport. On arrival the staff were prepared for our arrival and friendly. We were impressed with the pre-park inspection of our vehicle and mileage check ; this is the first time we have ever had this done at any airport parking and liked it. On arriving back in the UK I phoned FRP and was clear where I was to wait for my pick up, I think we waited about 10 -12 minutes , which is acceptable. The pick up driver was helpful and friendly. For value for money this service is very good. We will certainly use FRP again. Thank you

when we arrived at the car park, there was some confusion over another customers car that had been put in another carpark but was blocked in, none of the staff seemed to know what to do or what was going on. this did not bode well for 1st impressions, we actually contemplated finiding alternative carparking if this was the service people were getting on their return. after half hour wait the satff finally put our suitcases on a minibus ready, 10 mins later we had to change to another minibus. all this before we left the carpark. on the return journey a simple phonecall to the carpark to let them know we were in manchester airport and 5 mins later a friendly member of staff picked us up, helped us with our luggage and made good conversation on the transfer to the carpark. we were very happy to see our car parked on the front awaiting us. massive difference from a week previous, well done first response we will be using you and recommending you again

Excellent customer service/ value for money and staff very helpful will certainly be using again and have already recomended to family and friends

on return found paint mark on car-scratched. when i got out of bed after early arrival also found other damage where a door had been opened on to my door trim. must have been parking attendants

Helpful staff and good service,i was on the bus to the airport within 5 mins of arriving at the car park.

Very competive pricing and very friendly and helpful staff. Transfers were fast and effcient and the operation is based close to the airport. Would have no hesitation in using them again.

The collection from the airport was too long with three pick ups - it took over 40 minutes to get to the parking area. Once at the parking area - everyones cars were blocked in - it took another 30 to 40 minutes to collect the car and drive away.

The service we received was the best yet in terms of any airport parking we have paid for before.

Quick and easy transfer to the airport. On return pick up was prompt and return to car park up and ready to go with doors open and engine running. Super little operation. Would use again.

When looking for value for money look no further than First Response parking for Manchester Airport.Within 5 mins drive from the parking ground to the airport and unlike some dearer companies First Response drop you at the Terminal you are due to fly from.

Staff were friendy but hopeless. Really bad organisation. On return it took one and a half hours to locatate my car and the keys, which was on another car park altogether. I wasn't informed that my car would be taken off site. After leaving the terminal building it took over 2 hours to be reunitited with my car. NEVER use the service again and NEVER recomend it to others

Did everything quickly and efficiently. When I arrived at the car park I was admitted straight away, booked in and on my way to the airport in the transfer vehicle within five minutes.On return flight landing I was picked up within five minutes of phoning. All in all a very good parking experience and very good value for money too.

Car park over booked on arrival. On return not one member of the uncaring staff knew where our car keys or cars were. We were stuck there for over 3 hours. No one bothered about us.

The only criticism I have is that my car was penned in by others on my return and took a few minutes to find and release.

Hi I travelled on 12th June and the carpark location is very convenient and easy to find. The person taking me to the airport was excellent and even explained where to find the gate for my airline. It is very good value £20 per week. Only disadvantaeg was the pick up after a long journey was 50 minutes. Having left customs we phned and were told 10 minutes. After 30 minutes wait we phoned again and were told 5 minutes then waited another 20 minutes. No apology when picked up. Otherwise this woudl have been the ideal car park

Excellent Service. Parked car and got straight on a minibus to the airport. Phoned as instructed upon return to manchester airport and the minibus came in about 10 mins. Highly Recomended.

Close to the airport, efficient transfers, good value. Why use any other ??

We arrived at the car park and were assisted onto the taxi vehicle straight away. We were at the terminal within 10 minutes. On our return, we called the number provided to us having collected our baggage and a vehicle was waiting when we exited the terminal. On reaching the car park, our car would not start and the staff kindly jump started it for us. We couldn't fault the staff or the service and would definitely use again / recommedn to others.

Easy to follow directions to site, escorted to parking pitch, transfer to airport was prompt, card issued with exact, accurate information for return arrival. Followed instructions and we were picked up within 10 mins calling. We were taken to car park, dropped off, with luggage and retrieved our car within minutes. Could not fault a first class service, thank you.

i was a bit dubious when i booked because it was so cheap for a week, when we arrived we were greeted, our bags taken and put into a very clean and new mini bus, they parked my car up and took us straight to the airport, on our return we rang them and they picked us up within 10 mins, excellent service and quality. would recommend to everyone and will be using them again and again