Luton Airport Short Term Parking reviews page 2

All went well and park near to the airport. Got the ticket with our reg no. when we got in but on the way out they want us to pay £108 and rang the intercom they ask for the booking ref no. remember to keep your booking ref no.

As stated in my summary , luton short term car park was excellent value. I must add that I think the car park surface is a disgrace and has been this way for some time . Most likely not your companys problem but none the less someone needs to pay attention to this . Lastly and also an ongoing problem the number plate recognition does not work when leaving the car park , this is also a problem not alone with your company but with others that I have used in the past while using this car park . All in all I will continue to use your company as long as the excellent value remains, Keep up the good service . thank you .

Obliged to park a long way from airport. Had pre-paid online, but on exiting the barrier display requested £144. Why? Had to press button to speak to a human being & give booking reference number. Short Term, get your act together.

It was quick to use as the Automatic Number Plate Recognition worked well and we found a parking spot easily. It is a short five minute walk to the airport terminal. There is no worry about waiting for a coach transfer. The only slight fault is that upon exit our ticket was not recognised. We had to push the button for help. A guy answered quickly. He was friendly and helpful and we were soon let out. Judging from other cars, everyone had this experience upon exit. I would have thought that the exit would be easy to automate. I expected more trouble with the ANPR upon arrival but this was a dream. Still, time only mattered upon arrival not exit.

I was travelling with my mother and father who are elderly. The car park was close to the terminal, and there were plenty of disabled spaces available. My only critism is that there is nowhere to drop disabled people outside the terminal, so you have to phone for assistance, or they have to walk. I pre-booked on the internet, and was plesantly surprised at the cost of parking. Would use this car park again.

Found the shortterm parking rate the best - all went very smoothly. Will use again.

Automatic exit did not work and attendant had no record of my name or registration. Booking ref needed to exit otherwise full price charged

My ticket wouldn't let me out, asked for £150 - had to talk to an attendant to get out

proximity to Luton airport - good parking surface - very, very poor (uneven surface, potholes and poorly marked bays) size of parking spaces - very tight, expected scratches or dents on return no trolleys to put cases onto to get into airport couldn't get out of barrier exit initially... displayed charge of £230 for the 1 week stay I had already paid for! (car-park staff via intercom ok and helpful though)

easy on line booking. Turned up on the wrong day, customer services where very good I didnt incur extra charges, I had expected too as it was my fault. Very good, helpful team thank you

Will use easy parking again for trips abroad in the future. Easy to use service. my flight was delayed on the way home and they help sort out additional charges with no problems

Very easy access and parking. Best airport in England to get to, park, and access the terminal.

Returned to the car to find a flat battery. Found a member of staff who contacted a man in a van with battery and jump leads. Car was started in less than 5 minutes. Fantastic service.

Easy to book online. Easy to enter and leave the car park. Easy to get to the terminal

The short term and mid term car parking at Luton are walking distance from the terminal. It's just when I get back at three in the morning it is closer to walk to short term parking which is worth the extra cost. It is always better to book parking on line as it saves money but as per usual you get penalised for using a credit card. This seems unfair as any booking on line requires some sort of card payment.

The ticket was paid in advance but it did not show up as paid when we went to the barrier.

Easy transfer from parking to departures very early in the morning with the added bonus of booking in advance on line to achieve a reasonable saving.

negotiating the route to the terminal is difficult and unsatisfactory in poor weather. Poor signage which does not help.

n as i had never used this car park it was not clear as to how i would know that i would have no difficulties on my return - lack of general information and all rather undersigned but would use again

Being able to park so close to the airport was a joy! Straight through customs out the door and into your car - can't ask for more. Great parking and efficient customer service through the gate. Excellent.