Reviews for Purple Parking Business page 3

41-60 of 1068 purple parking business for heathrow airport reviews


100%
customer-rating
% transfers
100% facilities
100% price
100% service
Everything about this experience went smoothly, from booking to returning to collect my car. Excellent service and value for money. I will highly reccommend you to my fellow travellers. Thank you so much.
Mrs Freke
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84%
customer-rating
80% transfers
80% facilities
100% price
80% service
all the process at check in or check out was efficient and smooth. We did not wait at all for transfer either way and the staff was very helpful. I would definitively use it again.
Mrs Flais
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94%
customer-rating
% transfers
100% facilities
100% price
80% service
Easy to reach from M4, efficient, prompt transfer out altho the return pick-up meant a few mins wait. Would recommend.
Miss Adams
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90%
customer-rating
80% transfers
80% facilities
100% price
100% service
Great parking experience. Friendly staff and secure looking facility. I was under the impression there would be condition checks on the car and a mileage check as I was certain was promised. This didn't happen, but I could have got it wrong. Would recommend though - thanks!
Mr Goodall
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76%
customer-rating
60% transfers
80% facilities
80% price
80% service
The company continues to improve with more real people on the ground these days making for much better customer experience. Very happy.
Dr Dennis
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90%
customer-rating
60% transfers
100% facilities
100% price
100% service
Booking, Parking and Transfer for departure was as always second to none. Both times I have used the service collection from the terminal has taken over 30 minutes which lets the whole process down. If they could link the actual flight arrivals to the collection process it would make everything 100%. Overall a very good experience and would likely use again as the cost is excellent.
Mr Adair
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Was processed as soon as I arrived pleasant smile from attendant As soon as I parked and took case into reception was greeted warmly and no waiting straight into mini bus to T4 phoned on arriving back. By the time I walked to allocated bus stop the bus arrived in a few minute. Returned to parking area given key and told where car was parked all so quickly. Was very impressed with the whole system. Thanks. Purple. Parking. I will use you on my next
Mr Watt
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
First class,would definitely use again and would not hesitate to spread the word on The efficient service,from booking in to collection of vehicle.
Mr Churchill
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Only problem was that I found the entrance to the car park difficult but only because I didn't approach from the A4 as requested. All was very quick, and relieved to find that the i phone left on the passenger seat (forgotten) was still there upon return. Clearly honest employees. Thanks
Mr Colvin
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76%
customer-rating
40% transfers
100% facilities
60% price
100% service
Overall ok... Bit expensive for 3 days parking.. Had to call three times to get bus arranged on return... Had to stand in cold for 40mins...
Mr Sarwar
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90%
customer-rating
60% transfers
100% facilities
100% price
100% service
Found the whole process really easy. My only criticism was my return transfer. I had to call a number when my luggage had been collected (as advised by my voucher)I was in a que for a while and no one answered. I called again and qued to be told that my bus had been and gone. By this time I was already outside the airport in the cold and had to wait 20 mins for the next transfer bus. Otherwise a great experience. I think next time I would probably call a bit sooner.
Miss Taylor
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84%
customer-rating
60% transfers
100% facilities
80% price
100% service
The service was excellent. The only issue was a 25 minute wait to be collected from Terminal 1 on return to the UK
Mr Adair
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96%
customer-rating
80% transfers
100% facilities
100% price
100% service
The business car park is great - the shuttles are frequent and not too cramped. There are good indoor waiting facilities at the car park including toilet.
Mr Couves
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70%
customer-rating
40% transfers
80% facilities
80% price
80% service
Had problems with the return transfer, as access road to T1 had apparently been shut off for roadworks (2300 GMT), and so normal pick up point was inaccessible, but Purple Parking hadn't told me! So, I stood outside at pickup point 5 for 20 minutes in the cold, and then phoned them to ask where the bus was - apparently waiting outside departures level for me! They claimed they had tried to contact me to advise of the sudden change in pickup, but no missed calls on my mobile, nor emails. A pity, as they let themselves down on otherwise very good service.
Mr Charlton
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Parked for 17 days and could not find anyone else to match cost, give frequent transfers and offer cancellation/amendments as good as PPB. Definitely will use them again.
Mrs Talbot
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Proved to be an efficient and easy experience both going to and from the airport.Will definitely use the service again.
Mr Shaw
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50%
customer-rating
40% transfers
60% facilities
60% price
40% service
really unhappy that we called and it took over 35mins for the transfer to turn up, we waited in the cold for it. Also when I picked my car up a lot of the dials had been switched off, also my audio system did not work, im not sure if this was caused when the car was moved and it was working perfectly when I dropped it off, or if a fuse has gone but the staff should have no need to touch any dials when moving the car.
Mr Bhuller
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Was a fair distance from the terminal but all under cover, transfers as well. As good value as any.
Mr Patuck
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
We were greeted by name by an extremely polite and helpful member of staff. Both transfers went smoothly and our car was all ready to drive away. Everyone we dealt with was friendly, will definitely use again. Thanks Purple Business Parking for making the beginning and end of our holiday a relaxing and hassle free experience.
Mr Priest
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
I had to change a booking date as I had made a mistake and this was done efficiently. On our return we left a bag on the ground by the car thinking each of us had put it in the car. PP informed us and we arranged a pick & delivery by courier. Many thanks.
Mr Turnbull
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