Purple Parking Meet and Greet reviews page 6

Meet and Greet

101-118 of 118 purple parking meet and greet for heathrow reviews


100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Excellent service - will use again.
Dr Prince
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100%
customer-rating
100% transfers
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100% price
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They were waiting for us at the terminal on departure and arrival, which was great as it was pouring with rain on our return.
Dr Dunstan
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60%
customer-rating
20% transfers
100% facilities
60% price
60% service
Please try to get cars returned sooner and please give clients an honest estimate of the timescale at the outset i.e not when they phone back wondering where their car is.
Mrs Raimes
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
No problems at all. Extremely polite staff offering efficient service. I will certainly use again.
Mr Lund
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
This was our first time to use this service. We found it excellent, the driver was waiting for us on arrival and return. A great start to our holiday!
Mrs Badrawy
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50%
customer-rating
20% transfers
60% facilities
60% price
60% service
On dropping off the vehicle, we waited a short while for the driver to arrive. On picking up the vehicle, we waited 20 minutes! Not at all satisfactory and very frustrating after a long transatlantic journey.
Mrs Smith
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90%
customer-rating
100% transfers
100% facilities
60% price
100% service
Good service by well-mannered staff.
Mr Farrell
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Used meet and greet for a few extra quid and couldn't fault it. Learnt that the earlier you book, the cheaper it is - makes sense to me. Travelling with small children meant that we wanted as little hassle as possible and I am already recommending purple pakring to friends.
Miss Hutchings
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
I found the website easy to use and the staff helpful, especially as I had made a mistake by booking the wrong return date, and had no trouble altering it, two days before my return.
Mr Nixon
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75%
customer-rating
80% transfers
80% facilities
60% price
80% service
Definitely worth the extra, especially as we arrived back at 5am after a 12 hour flight. Great to just walk out and straight into a warm car!
Mr Collinson
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95%
customer-rating
100% transfers
100% facilities
100% price
80% service
Very happy with the drop off, a little unhappy about the return. We came out of arrivals not knowing where the car was parked. Also, not knowing the airport when it was suggested by the lady to walk back through departures we were a little apprehensive as to where she actually meant, after several directions by members of the public inside the airport we were able to find the car - otherwise very good.
Mr Crossland
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75%
customer-rating
40% transfers
100% facilities
80% price
80% service
A very convenient way to start and finish a holiday. None of the usual hassle when parking off-airport. Very good value; would use the service again.
Mr Mcgovern
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90%
customer-rating
100% transfers
80% facilities
100% price
80% service
Great service, very convenient to use, safe and secure. Great value for money. Will recommend to anyone.
Mr Saeed
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80%
customer-rating
60% transfers
100% facilities
80% price
80% service
The drop off was fine, but the pick up was rather long. In fact I could have got on one of your buses and got the car quicker. I saw the same bus twice before our car turned up. It was also raining and there are no covered areas to wait. Maybe a small waiting area with nice seats and a coffee machine would be great, even slightly away from the main area (within walking distance of departures). The pick up men could stay there and so could the awaiting customers.
Mr Corpe
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90%
customer-rating
100% transfers
100% facilities
80% price
80% service
I'm a former user of Flyaway, so was stung badly when I paid rather more than I was used to when dealing direct with Purple Parking -- however, I book through simplyparking.co.uk and somehow, Purple Parking are CONSIDERABLY cheaper. Great! How does that work, then?
Mr Fisher
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Easily booked and everyone very helpful.
Mrs Jenkins
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
The service was really great. I will definitely be using it in future.
Mr Pursey
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30%
customer-rating
20% transfers
60% facilities
20% price
20% service
Would not use again as they were 40 mins late on arrival which mean't we were moved on from collection point 4 times. Had to phone several times to ask when they were going to turn up, and at first was told they were at another terminal and they would be with me in 2 minutes. 3 calls and 30 mins later they were still saying 2 mins! When they finally arrived 40 mins late the driver claimed he had been there looking for us! He then went on to admit he had done the same thing to Michael Portillo just the previous week! Unbelievable!
Mr Pope
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