Britannia Hotel reviews

I used to work at this hotel a few years ago when it was the Post House, this is why I chose it to stay here. The reception staff seemed over rushed and seemed like they didnt really want to deal with you and that was just for check in!!! The rooms were ok but the public areas were extremely dirty and run down, I didnt eat at this hotel and wouldnt like to either as when we were exiting the hotel (twice throughout our stay) you had to drive past the back of the kitchens and the chef's were sat outside smoking in their chef whites!!!!. The public toilets were the worst I have ever used and the smell was horrendous, in fact the overall smell of the place was really off putting it kind of hit you when you walked through the doors. The airport transfer was good but we ended up having to get a taxi back to collect our car due to the firm only having selected pick up times. The car park of the hotel is very dirty and full of debris, I would choose not to stay at this hotel ever again, in fact I would think twice about staying at another Britannia Hotel in the future.

Difficult to find room as not even listed on the floor! Took quite a while to find it!

on arrival we were given a dirty smelly room - bed not made up. TV not working and telephone was two phones put together but were not the same therefore did not work. However, after a visit to reception we were given an alternative room which was an acceptable standard.

Accomodation OK and parking spaces a little cramped. However the price was good and overall I will be using this again.

The shower was broken and the bath enamel was missing making it look a little tatty. The doorframes and lift were in need of a good coat of paint. In it's hey day it would have a been a beautiful Hotel. The reception staff weren't very friendly on arrival but then they might have had a bad day so not sure if they are prickly all the time.

For 1 night stay, adequate. For longer would definately stop at the Britannia County Hotel instead.

Had to park in outside car park as inside one full. Inside park very poorly laid out. Some spaces but no chance of getting car into ! Returned after holiday to find car broken into ! CCTV didnt cover area of car park car was parked in ! Received complimentary room until car window was fixed which was good of Hotel but I would NOT recommend for car parking !!

I had a major problem with my airline tickets which was entirely my fault but had little help from staff as I needed access to internet and was very disappointed that there was no computer in the hotel that I could use

Although we are from South Wales and Cardiff is our nearest Airport we had no choice but to fly from Manchester and if we had to do it again we would definetly stay at your Hotel Many Thanks

I wished to stay in the hotel on our return from holiday - this necessitates a telephone call in addition to the online booking because it is assumed a roomis needed before the holiday. I booked breakfast but this was not communicated to the hotel so I had to pay for breakfast. Breakfast was not good quality - the food was tasteless and there was very little choice for continetal breakfast