Cambridge Hotel reviews

We thought it was very good value for money, had a large clean room and the transfers were good. We started our holiday by having a lovely meal in the restaurant, we chose Turkish style food, but there were other choices. We would use the Cambridge Hotel again.

Friendly welcome, comfortable and quiet double room on the lower ground floor, extra pillows provided on request, superb T-bone steak for dinner, prompt and flexible return shuttle service to LGW, car looked after during our holiday, and all for a very fair price. Very nice place overall and we'll be back. One amusing point: using the post code in the sat-nav takes one to a bus stop 1/4 mile beyond the hotel, but you'll see the hotel on the way past!

I'm very pleased with this hotel and will use it again when I next fly from Gatwick. Transfers are not quite on-demand (half hourly at the time we were leaving - 6 a.m.) and the bus did divert to pick up at another hotel. We also waited at the South Terminal for at least 5 minutes for a pick-up that didn't arrive before the driver took us to the North Terminal. So the transfer took about 25 minutes in total. Luckily, we had left plenty of time and weren't stressing! Pick up from the airport was pretty good, but we couldn't actually get into our car on return because it had been parked so close to the next one! Still, a member of staff moved the offending vehicle fairly quickly. In general, the staff were very helpful and friendly, the transfer worked pretty well and the hotel was excellent value for money. There was some road noise in the room and it was very hot (it was -2 deg C outside, the heating must have been on full blast!), but otherwise, no problems.

We arrived in the second week of January the rooms were satisfactory but found it off putting the owner seem to be discipling staff in the bar which was empty apart from ourselves and another couple and he seemed oblivious to us being there. Our meal in the evening was very poor and the only other couple in the restaurant sent their meal back but I have to say that we were not charged for one meal. Needless to say we were concerned that they were unable to delivery meals to two tables satisfactorily. On our return to collect the car they had one transfer bus and we stood for an hour and half waiting in the cold because the hotel collects from another hotel so the bus can be half full when the mini bus arrives. We called the hotel twice to see where the bus was as we were told it would be a 20 min wait after collecting our bags not so. The really annoying thing was that a second minibus sat idle on the car park of the hotel and we got the impression that the owner refused to staff it. After all the hotel knows how many people are due to arrive back on a specific date. The staff were as helpful as they could be. We shall not be using them again as they seem unable to cope in the low season goodness knows how they perform in the high season.

the experience was good, straight forward, rooms were good and clean - the only thing we were disapointed by was the car when we got back was in a muddy field, it was late at night and there were no security lights working.

Felt wary after reading other reviews, but for an overnight stay and 8 days parking, it was good value. Warm comfy room and especially liked the warm bathroom! Airport transfers very smooth both ways, friendly helpful staff and I would be inclined to use the hotel again for airport parking if required in the future.

I would recommend the hotel to friends and family. Staff were courteous and the FREE shuttle transfer was flawless. The room was comfortable and clean but dated, which was not a problem as it was only used for the night before my flight. Excellent shower. The food was of a high quality although it was expensive (2 mains and 2 drinks nearly £40). To summarise, a very nice hotel with competent and friendly staff. Exceptional value for money.

I was very pleased with the reception, parking and transfer to and from airport, also the room was very spacious and comfortable. I would book with them again.

good value for money,clean room,food was good,staff efficient,shuttle bus took us & collected us from the airport with no problems.I would use this hotel again,good value for money.

Our room was excellent, large with plenty of space to do any last minute luggage sorting. Bed was very comfy for a good night's sleep. Restaurant looked pricey, so drive a few miles into town to find something more reasonable. Parking was right outside the front of the hotel, and car was nearby on return. Transfers are not quite 'on demand' as advertised, but were every 30 minutes (which at 4am is not bad!). Return transfer sinmply by phoning on arrival. Transfer quick and easy. All in all, would definitely use again.

very clean/comfortable hotel rooms. Food and drinks abit pricey but so are all the other hotels.Transport to and from airport very reliable.staff very friendly.

Early morning wake-up call was on time, and transfer service from and back to hotel was excellent. Hotel dining room was cold, which didn't encourage us to stay to have dessert! Recommend booking-in for EasyJet the evening before your flight as the airport is empty at that time, and you don't have to get up quite so early next morning.

Friendly, not enough choice for breakfast ,waited far to long for pick up not enough transport room was dated and carpet stained difficult to shave as no plug room set on road noise of traffic and hairdriers and baby crying in other rooms made very difficult to sleep the parking was fine being able to take your keys with you made it feel safe kind regards d chapman

Because M3 was closed, took 4 hrs to arrive. arrived 10.35. There was nothing available to eat, not even a sandwich. In morning the reception staff made a light breakfast and coffee for us before the kitchen opened, which was very helpful.The reception staff were very helpful and I would use hotel again

everything just fine for an over night stop with car parking thrown in. transfers very prompt and easy. staff efficient and pleasant. restaurant and bar seemed pretty good. only down side the aa route finder instructions were a shambles and should be looked into. all in all a good experience.

We decided to stay near Gatwick prior to our midday flight, as the M3 motorway is a nightmare with the road works. Anyway the hotel looks very smart from the outside. The entrance lobby is rather smart and the check in was quick and pollite. The rooms were clean, tidy, and well decorated. The bathroom was moden with the usual free toiletries and plenty of hot water! We had breakfast in the resturant and the full english was plentifull and very resonably priced. I can recomend this hotel. The airport transfer was quick both ways and free!

We arrived at Cambridge hotel and were greeted by friendly staff who explained process for shuttle bus to and from the airport. We were shown to our room which was large, bright and very clean. Had a great nights sleep and the following morning had breakfast in the restaurant which was very good. Shuttle bus was waiting for us at the time we book and had smooth transit to the airport. On returning to UK called the hotel and the shuttle bus was waiting for us when we arrived at the pick up point. On arrival back at the hotel our car was parked outside reception. Overall and very good hotel offering a complete and very reliable service for people using Gatwick airport. Would highly recomment this hotel.

Very clean, TV didn't work in room, and didn't receive early morning call. Breakfast good and airport shuttle service good. On return they couldn't find our keys and then when keys were find our car blocked in - all sorted out eventually but delayed us getting home.Staff were very helpful though.

staff very helpfull when we returned my daughters car didn't start, a member of staff found jump leads and used the mini coach to start her car enabling us to get home. We would use the hotel again as the rooms were clean and comfortable.We found staying at the hotel much better than trying to travel up and using the airport parking.

Room was excellent and so was bathroom facilities. We were not disturbed with any noise from planes. Transfer to airport was quick and efficient and upon our return they picked us up very quickly when we phoned through to let them know we had arrived back. Car was looked after and the whole stay helped our holiday to begin and end very smoothly with no problems. We have already recommended this hotel to our friends.