Reviews for Mid Term Parking page 3

41-60 of 132 luton airport mid term parking reviews


70%
customer-rating
60% transfers
80% facilities
60% price
80% service
The shuttle on the return journey took a long to time to arrive. Everyone was soaked due to the storms and the bus was extremely overcrowded. However the outward journey was fine. The car was safe and the transfer time good.
Mrs Shanahan
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86%
customer-rating
100% transfers
80% facilities
60% price
100% service
Only problem was on exiting car park. Intercom method unacceptable as it wasn't clear where the intercom was and in any event was not working. Led to queues at barrier and a wait for a member of staff to operate barrier.As a lone woman passenger and the late hour this was a bit worrying.
Mrs GRUNCELL
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96%
customer-rating
100% transfers
80% facilities
100% price
100% service
Buses are always very frequent so there's no waiting around
Ms Birkin
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40%
customer-rating
40% transfers
40% facilities
40% price
40% service
Transfer buses were nowhere to be seen and we walked to the terminal. OK on return
Mr Watson
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80%
customer-rating
80% transfers
80% facilities
80% price
80% service
I think the check out could be a little clearer.... The call button is not very clear and could be highlighted somehow
Mr BATES
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76%
customer-rating
100% transfers
80% facilities
60% price
60% service
Pre-booked online several days before parking, cost £40 which I think is very steep in Europe, cost is practically identical to Heathrow and other BAA airports. Drove in, ANPR welcomes you on approach to the boom gate when you take your ticket. Good to see frequent busses every 10min, even at this hour! Friendly/alert driver, transfer 5mins only. Returned, no damage whatsoever, inserted parking ticket on exit; simple. Otherwise, you can still quote your booking reference on the intercom if there's a hitch. Will definitely use Mid-Term Parking again, recommended for ease/proximity to the airport terminals. It is not exclusively Mid-Term though, as Short-Term/Pickups come and go through the facility as well. As with ANY carpark just be sure to check for damage under bright lights, before you exit, as some areas are not as brightly lit, most spaces are unsealed gravel with no lines, and some peeps evidently are still learning how to park nicely ;-) The main point remains, Mid-Term Parking (Green) serves it's purpose very well, so I'm happy.
Mr Vloothuis
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76%
customer-rating
100% transfers
40% facilities
80% price
80% service
Nice fast, in and out service thats not to far from the airport, resonable prices if you book online in advance.Could have more signs to customer services just in case you need to ask them something. Would use again...
Mr Brydon
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96%
customer-rating
100% transfers
100% facilities
80% price
100% service
car park was very close to airport so very quick transfer. I felt it was worth paying a few pound more to upgrade from pink to green parking for the shorter transfer time.
Miss Ansell
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55%
customer-rating
80% transfers
60% facilities
40% price
40% service
Booking process was simple and easy. Parking facilities were not luxurious but acceptable. The system of getting out from the parking place is horrible and it took me ages to understand it.
Mr Novak
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80%
customer-rating
80% transfers
80% facilities
80% price
80% service
Only a little more expensive than car parks further away. Worth the extra bit of money as it made the trip a lot easier. Easy to find ( unilke some of the outside car parks) and a quick reliable transfer service. Will definately use again.
Mrs Bakhtar
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75%
customer-rating
100% transfers
60% facilities
60% price
80% service
The location of the car park is ideal for those who do not want to waste time with transfers. The bus service is frequent and comfortable and the staff is friendly as well as helpful. The only downside of this car park is the condition of the parking lot, as there are no clear markings for cars and the cars are parked on soil. As there are no markings, people park whereever they find a place and do not think about other users. It is really difficult to find a parking spot as the markings for free places are confusing. Also, the price of the car park is not competitive enough when booked online.
Mert Sahin
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65%
customer-rating
80% transfers
80% facilities
40% price
60% service
The access arrangements to the mid and short term parking arrangements at this airport go from bad to worse and there is also a consequential effect on the long term park. The person who design the entrance access to the short termcar park and drop-off point clearly has very limited experience of designing a traffic flow system. (I am being kind here!) Who in there right mind designs the "exit route to cross the access route" which promptly blocks up the main roundabout which then cascades back past the mid term access to the lower roundabout! Charging to drop-off appears to be an attempt to find a way to allieviate the problem but all it does is compound it! Millions wasted through what in my opinion can only be described as design incompetance. The solution is a simple one but as it has the potential to keep traffic moving more freely consequently eliminate the need to impose drop off fees which is possibly counter to the what appears to be the primary objective of increasing parking revenue share to the airport operator, it is never likely to happen. I have travelled through this airport at least once/twice a month for many years. For the first time ever I have recently started looking for other alternatives. The parking area itself is satisfactory. The infrastucture access around it has deteriorated significantly in the last year. Disappointing to say the least!!
Mr Rowan
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80%
customer-rating
80% transfers
80% facilities
80% price
80% service
could barely hear the parking manager over the intercom on leaving the car park (when getting instructions & providing reference)
Mr Middup
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73%
customer-rating
% transfers
60% facilities
100% price
60% service
On leaving the car park it is not obvious which buttons need to be pressed, or why the ticket needs ejecting. The men on the end of the comms button are fighting to shout above each other - it sounds like carnage in there! :) However, the parking is well priced - it just needs to be slicker.
Mr HUNT
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
From booking online to collecting car it all went like clockwork, just what we needed when arriving home late at night.I like hassle free travel and would use your service again, many thanks.
Mr Waring
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90%
customer-rating
80% transfers
100% facilities
80% price
100% service
We had no proble with waiting at barrier like others, but there wasn't a bus at the airport on return and had to walk to car park. There wasn't a bus that drove past us either so the wait would have been about 20-30 mins. Not so good
Mr AUSTIN
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55%
customer-rating
60% transfers
40% facilities
60% price
60% service
A good close location to airport, almost a walk if you have just watched a bus dispair off stand as you approach. Car park seemed overcrowded, rather random parking. Parking bays poorly marked, uneven surface with poor signage as to "open" areas.
Mr Bailey
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95%
customer-rating
100% transfers
100% facilities
80% price
100% service
very easy to find opposite the Holiday inn Hotel. Loads of free spaces - but it was in school tern-time. Helpful staff and eaasy to get in and out.
Mrs Mitchell
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20%
customer-rating
20% transfers
20% facilities
20% price
20% service
The recent implementation of having to quote your reference number as you leave the car park is poorly organised. You give your number at the barrier to get out and nothing happens, you go through the procedure again and are asked if the barrier has lifted (clearly they have no camera to see). Long lines of cars grow as each person goes through this poorly considered exit experience. It is more than 6 visits since I used the bus, it is quicker to walk. No one cares so nothing will improve, all we know is that the price goes up and up and the service down. What option do we have?
Mr Parry
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80%
customer-rating
80% transfers
80% facilities
80% price
80% service
Just missed bus on arrival so walked to airport - if more pavements were there it would be really easy. No waiting about on the way back - can't find any fault.
Mrs Radley
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