MBW Meet and Greet Parking reviews page 42

Easy booking arrangements - which accommodated our return to a different terminal. Customer service very helpful and professional. Will definitely use MBW again.

I recently used MBW for a trip at the height of the Olympics so was expecting a bit of a nightmare. I got stuck in traffic but MBW stayed in constant contact and arrived to collect my car 30 seconds after me (which was a good job as I was very late for my flight!) They cleaned the car and did a good job. I did have to wait 10 mins for them to return it but didn't have a problem with this bearing in mind the charges that Heathrow have put on now. All in all not bad, would use them again.

I use Meet and Greet services fairly often. The driver was there on my arrival but on return I had to wait around in a fume filled car park with two kids and several suitcases for about 10 minutes, having called the service immediately after my suitcases had arrived. I even stopped off and picked up a takeaway coffee on my way out of the terminal so I wasn't super quick and I still had to wait around. I had to call to see if I was in the right place. Not terrible, but also not what I expect from this service. The whole point is that someone should be there - that's why you're paying more than a standard car park

Excellent service as we were met punctually and staff very polite and pleasant. We had a call from them whilst waiting to collect our bags and so didn't even need to cal on our return. Would definitely use them again.

I will use them again. It was very good experience. no problem at all.. just 6 miles used... no wastage at all.. very panctual well done.. Thank You

Very good service and value for money but there were delays at both departure and arrival but nothing too significant.

Although I did not call them 10minutes before my arrival, they were very fast. On the way out the driver was there within 5 mts. Overall a very good customer service

The driver was late picking up the vehicle on the way out, and very slow to deliver it on the return journey. If you say 10 minutes when we call you, it shouldn't be 25 minutes.

Couldn't ask more. Took the hassle out of parking. I was totally relaxed about parking at the airport. The mileage mentioned in the website was(about 10miles)accurate. Pleasant chap. Customer Service Staff are friendly and completely relaxed about the delay in journey. found them very supportive

Called to arrange drop off, we were late but no problem. We hadn't read the instructions properly so went to the passenger drop off point rather than 4th floor, short stay, heathrow. On return, called when we collected bags from carousel, car was there when we arrived at pick up. Cant complain, def use again.

I thought this service was excellent and would highly recommend paying a few £ more rather than use the long term car parks and have to get the transit bus - especially if you have a lot of luggage. The guy who met me was Portuguese - he was very courteous and advised me to check my brakes as they were a little light - I thought that was a nice touch.

Very efficient service, the driver was already waiting for us on arrival and helped us with our luggage. I will not hesitate to recommend the company.

The driver was there to meet us on arrival at Heathrow, and on our return we waited less than 5 minutes before a cheerful and friendly driver brought our car back. Excellent service.

excellent service will use again. Very painless and better than a taxi. We are a family of 5 so cannot use an ordinary taxi so this service is great for us

The driver was waiting when we arrived to start our holiday and fully explained the service. The driver phoned when we were in the baggage hall on our return to arrange pick up time. A very good service without any worries.

on departure they could have been a litle quicker, on my arrival they were very good. Staff very courteous

From the initial booking through to the delivery of my car back to me after my travels..each and every member of staff were professional, friendly and helpful. Very good value for money....and easy to work with...well done

If you are going to be 15minutes from when I call say so rather than say 5minutes and be 15minutes.

I have used MBW twice now and wish I had done so sooner. I fly nearly every week and have thus tried lots of diffrent ways to park at Heathrow. I rate this as the best service I have had. On time, coerteous and a great price beating most except maybe the off site and long stay. I had managed to book the wrong terminal and they noticed and phoned me to make sure which teminal I was using. Strongly reccomended

Excellent value for money, friendly staff, efficient speedy service, will use again and again