MBW Meet and Greet Parking reviews page 13

I arrived one hour late due to heavy traffic. Yet I was greeted by a wonderful lady who reassuringly and quickly sent me on my way. On my return after a thirteen hour flight from Seoul the car was waiting from me along with a polite professional driver who even checked my ticket outside the parking area. Amazing service that I will always use.

Very good all round. The driver was waiting upon our arrival to collect the car with minimum fuss at terminal 1 Heathrow - we had telephoned on our approach as agreed. We only had a 10 minute or so wait upon our return to the UK after clearing baggage reclaim.All well with our vehicle.We travel regularly & had started to become a little disenchanted with meet & greet services. Thank you for restoring our faith - will definitiely use you again.

Following a bad previous experience, with another firm, this company were straightforward, punctual on the outward, and within a minute on the return journey to return my vehicle. They were pleasant, courteous and did not waste my time. I would recommend them.

You are asked to call when you are 30 minutes away which is difficult to calculate when you are on the M25! However MBW were very flexible on the time and even though we were considerably earlier than our scheduled arrival time there was someone available to deal with the car. I will definitely use them again.

your customer service is very good. Directions sound and the car delivered back well Many thanks

This is the second time I've used the service and I would recommend them. They were very good value, friendly and pretty prompt both times.

Everything worked well such as the booking process, directions to car park and arrangements for drop off & collection. Staff pleasant & on time. Will certainly use them again

We had to come back a week early No fuss, no bother, one phone call and car where it should be when it should be

Somebody was waiting for me as I arrived at Terminal 1 and they were very flexible on my return time as I had to call into London on way back and did not know what time I would get back to Terminal 1 until on the tube back. Have now used twice and I am very impressed with their can do anything you want attitude.

Met us on time at Heathrow and the same coming back, would use again and were the cheapest at the time.

Both drop-off and pick-up went exactly to plan. Helpful on the telephone when arranging things. Very friendly and helpful drivers waiting both times. Recommended.

MBW are very competitively priced, their meet and greet service as heathrow T 5 is cheaper than many of the off airport services. I have used them 3 Times now and the driver has always been there to meet me in time. I have used a number of the other T5 meet greet services and all are good but MBW are definitely the fastest to return the car when you land. I usually travel with just hand luggage so I can get away fast and these guys have had my car waiting for me each time within 10 minutes of my phone call to them.

Cannot fault the service at a competitive rate. No complaints whatsoever.

Good value for money if compared to self parking and hassle of getting everybody and luggage to airport from the parking site

First time user easy to use hassle free service no waiting good value polite staff stress free definitely use again

Some delay on arrival when the agent was sorting out other customers on the wrong floor, otherwise exactly s promised. I would use tem again

Phone up when 20mins away, and even though we were 30mins early they still had a driver to us within 5mins of our arrival. Car waiting in the designated collection point with driver when we returned from holiday.

I arrived at the airport early it was no problem someone was there in 10 minutes. I was delayed coming back again no problem my car was there within 15 minutes. The mileage was minimal I had read horror stories and was worried but no my car had definitely not been used while I was away. The staff were professional from start to finish and I would not hesitate to recommend them and would definitely use them again.

Very happy with this service. They were waiting to pick up the car when we arrived at the airport despite us being stuck in a huge jam on the M25 and being unable to give them a firm arrival time. We only had to wait for 10 mins on return from our holiday, but we had been moved to a different flight which they would not have expected us to arrive on, so I was very impressed with the service. Will use again.

On departure the driver was waiting for me at Heathrow, was extremely polite and efficient checking my car and getting a signature. A different driver was awaiting my return to hand over the car - equally polite handing over my car with minimum fuss. Worked like clockwork - magic!