Ace Meet and Greet reviews page 20

I will definitely use this service again and recommend Ace to my friends and family.

This is the second time I've used ACE in as many weeks - both times were very good service and I'll certainly be using them again in the future.

Booked the collection and returned service because it was cheaper than almost everything else. Arrived at Gatwick almost an hour early as no traffic on M25, but had to drive around for 45 mins until driver arrived to collect car, even after phoning 20 mins before we arrived to say we were early Very frustrating! Coming home was excellent. Car ready immediately and nicely warmed up, which was thoughtful, since we were coming back from India. Would use delivery again, but not pick up.

Good service. We would consider using them again. Unfortunately the access road to North Terminal is being relaid with tarmac,so the car arrived back with globs of tar on it,which is difficult to clean off. This is a current problem outside the scope of ACE, who were very apologetic, & is affecting all vehicles at present. Otherwise it was lovely to get into a warm car at the Terminal at midnight.

A driver from ACE Parking was waiting to meet us when we arrived even though we were a few minutes early. When we returned we saw our car arrive as we were walking down the exit ramps. The staff were courteous and helped us with our bags. All ideal when trying to manage large cases and small children. Will definitely use again and will recommend this company to others.

This was the first time we had used Ace parking and thought the service was excellent. On our return, after calling them, one piece of luggage took forever to get to the carousel and the team were so kind and courteous that I would definitely recommend & book through them again. Thank you

Parking with valet was approx £35 cheaper than the standard Gatwick parking. Very good value. Driver was about 10min late to collect the car. Asked for car to be washed. This was not done (though not charged for). Driver was on time for the drop off.

The man who met us was very prompt and friendly explaining carefully how to collect the car again on our return. Our flight was early returning but ACE monitor flight times and we waited no more than 10 minutes for our car to turn up after we called them. Would definitely recommend

On arrival Ace parking rep was waiting and the exchange was quick and efficient. Our return flight was delayed for 6hrs but this didn't affect our pick up. We made the phone call (après baggage) and our car arrived at the same time as us to the drop off point! Again the exchange was swift, although no real security checks (anyone could flag them down and off they go). All in all it was a stress free experience and will use them again!

Good service from the drivers and very panctual when they arrived and returned the car. The person who i called in the morning before I arrived at the airport was a bit rude when i told him that my flight was delayed and that I will arrive 4 hours later..i only found out at 2 at night and text them but I was later informed that they do not do texts. Maybe haing an email address for customers to inform them about last minute delays would help.

The driver arrived to pick up the car within a few minutes of us arriving at the drop off point. The driver was polite and helped with unloading our cases. On return, the driver arrived with our car again within 3 mins of us getting to the pick up point. We found this service better and far less stressful than having lug cases on to transport buses and was well worth the extra money.

A good experience marred by penal charges at twice the normal rate after two day plane delay.

Very competitive and came as a recommendation from a friend. Arrived and Ace was waiting for me, within 5 minutes I was walking into the Terminal. On return again Ace was there waiting, car warm and in perfect condition. Will def book with Ace again and I have only praise for the service they delivered to me!

Both on arrival and departure the courtesy drivers were on time, polite and friendly. Took all the hassle out of car parking.

Have used Ace Parking Gatwick on a number of occasions and very pleased with the service and value for money. It is nice to have the car waiting on your return journey and not having to wait for a bus to take you to car park. Would strongly recommend this service.

This was the first time we used valet parking at the airport (it was on special - cheaper than non valet/off airport parking) and we loved the whole experience. We would definitely use it again if the price could come down in the future but if not, we'll just have to wait for another special offer.

We arrived early, made the call and within 5 Minutes Ace were there to pick the car up.It took 30 seconds for the handover and we were on our way to check in. On our return we called as we cleared customs. By the time we had got to the pick up point Ace were just arriving. A fast prompt and friendly service, thank you

The only thing that surprised me more was that they didn't do a walk round of the car with me when we arrived at Gatwick to ensure that any bumps, dents etc were noted in order to protect themselves and me or a mileage taken to which I signed to. But would have no hesitation in using them again.

Ace Parking are a very organised and efficient company who made the parking expeience so simple.They were waiting for us,both on us dropping off the car and returning to collect it.I would very much recommend Ace Parking and will certainly use them again. Thank You

Have used Ace twice and on both occasions we were met on time, driver was polite and helpful, car was returned as left. Price is competitive and we will definitely use this service again. If I could suggest one improvement, and that would be a free valet for returning customers.