Holiday Inn Express Terminal 5 reviews

We had a comfortable night's stay in a reasonably priced hotel. The staff were helpful and the parking facilities good.

Ideal if you have an early flight and don't want to leave your car in an overpriced airport parking site. Excellent value.

We have always found the staff welcoming and the hotel clean. We have stayed there at least 6 times.

With one exception, excellent, and that's not the hotel's fault. Taxi driver back from airport at 9.00pm demanded £60 fare from Terminal 1. Eventually accepted £30 with bad grace for 10 minute trip. From hotel to terminal 4 cost only £13! Suggest putting name of hotel, tel.no. and shuttle bus company name on back of blue ticket.

We both found the hotel to be very comfortable, clean and friendly. The staff were excellent and very helpful, ready to give assistance at any time. We enjoyed our overnight stay and were secure in the knowledge that our car was safe, dusty, but safe! Just teasing!! Thank the staff for us, a lovely hotel.

The hotel is well run and the staff helped as much as possible. There is a local bus service which stops nearby for connections to Hounslow and Slough. The airport transfer runs about every 15 minutes and quickly arrives at the airport. Purple Parking were good at collection from the airport and it was failrly easy to find the car given the row in which it was parked. Getting out of the parking area itself was quick and easy, but even at 15:30 when I was leaving there were queues of traffic from the parking exit to the main A4 road.

At first I was concerned that the hotel was some miles from Heathrow, but this proved not a problem as the transfer service was very regular. Having a hotel with parking for your own vehicle proves itself over and above arranging transport back and forth from source.