Novotel Hotel Heathrow reviews

1-20 of 23 novotel hotel heathrow reviews


60%
customer-rating
60% rooms
60% cleanliness
60% value
60% service
It was Ok, but we had to walk past reception in our swimming suits - odd!
Mr Thompson
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85%
customer-rating
80% rooms
80% cleanliness
80% value
100% service
we needed the curtains to black out the room so as to sleep but it was very difficult due to the light coming through.
Mrs Mazumder
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% transfers
100% parking
This was a very clean, smart hotel & the rooms very comfortable. Booking in was easy & staff polite & helpful. Food in hotel was a bit expensive but there is a fish & chip shop, pub & little food self-service shop a short walk away if you wish to 'self cater'. Would be very happy to stay at Novotel Heathrow in future.
Mr Williams
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% dining
100% car park
my mother was on crutches during our stay and we were accomadated with a room closer to the lifts to save us using the wheelchair within the hotel ...very professional staff who were only to willing to help,the taxi service offered from the hotel was an excellent bonus!!
Mrs Fisher
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96%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% transfers
Very near airport, very clean. The bed and sheets were most comfortable and the pillows were perfect. We will definately opt for the Novotael again for our next overnight stay at Heathrow.
Mrs TRIAY
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93%
customer-rating
100% rooms
100% cleanliness
80% value
100% service
100% transfers
80% car park
Nice clean hotel, very efficient staff, nice comfortable clean room which considering it's position next to the M4 was really quiet, no trouble sleeping. Did not eat at the hotel but the menu looked good. Would definitely use this hotel again.
Miss Pigney
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88%
customer-rating
100% rooms
100% cleanliness
80% value
80% service
80% dining
Used the room for a day's sleep before travelling home following a long flight. Quiet and extremely comfortable. Would have like earlier access to the room.
Mrs Carr
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83%
customer-rating
80% rooms
100% cleanliness
80% value
80% service
80% dining
80% transfers
I have stayed at the Novotel HRW many times and have always had an enjoyable stay, usually too short to benefit from the facilities available. Bar friendly, service excellent, bar food same as restaurant, and breakfast more than adequate.
Mr Brown
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87%
customer-rating
80% rooms
100% cleanliness
100% value
80% service
80% dining
80% car park
Very clean rooms with every thing one needs effecient pleasnt staff on reception easy acess to all terminals at heathrow car parking on site food was good but strange choice of menu good value tho considering the position buffet breakfast was good
Mrs Muskett
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97%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% dining
100% transfers
I was there with my family and my children enjoyed the pool. The breakfast was also very good.
Dr John Cooper
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