EPG Meet and Greet reviews page 22

Nothing too much trouble: collecting car from hotel instead of car park made things so much easier for me and when I needed to extend my booking by a week, it was very easy to do and fairly priced - I will definitley use your services again and recommend you to family and friends.

Very good value and efficient service conducted by helpful staff, would highly recommend to others.

EPG Meet & Greet in my opinion provide an exceptional service. Having never used a service like this before, we were a little aprehensive, but we can not fault the service EPG provided on any level. I would highly recommend them to anyone - they really are a super team who make travel and parking hassles at airports a thing of the past! Thank you so much to EPG - we look forwad to using your services again.

Instructions received with booking were very clear. Following them was easy; a phone call to EPG 15 minutes before arrival at the terminal ensured that the EPG driver was there to meet us. On our return to Gatwick we were asked to call EPG when we arrived in the baggage hall. When the baggage was slow to arrive from the aircraft, EPG called us to make sure that we had arrived safely. The car was delivered within a couple of minutes of arriving at the meeting point and was already warmed up - very welcome on a cold January day. We could not fault any aspect of EPG Meet and Greet's service and will definitely use the company again. Everyone we dealt with treated us with courtesy and respect and the service was very friendly throughout. Highly recommended.

Very friendly and efficient service, drivers instructions were good, car was nice and warm when we arrived to collect it but the carpets were dirty on the drivers side. I would definitely use them again though.

Thank you EPG! This company were fantastic. I have used several different Meet and Greet companies with very little to complain about but EPG were exceptional. We arrived - 2 cars in convoy - at the airport an hour earlier than we had said we would as we left lots of time due to snow. The driver was waiting for us as we drove up and whisked one car off and within 5 minutes he was back for the other. When I phoned to say we had arrived I was told that the drivers would have the car with us in 15 minutes. By the time we had worked our way out of the packed terminal both cars were ready and waiting in perfect condition. The drivers were polite and helpful. Friends I travelled with said that the long term carpark cost more than EPG meet and greet so it was also excellent value for money. I will definitely use this company again.

We were unavoidably late in dropping our car off at the Airport, due to being caught in traffic on the M25, but EPG called us beforehand, when we were delayed, and assured us that there would be no problem. We appreciated this thoughtfulness.

This really does take the stress out of waiting for buses and hauling your luggage about. Easy to arrange terminal door departure and pick up. Polite and efficient staff.

Excellent and prompt service. The car was even waiting outside on our return even though we called after collecting bags. I would recommend this as a great way to reduce stress.

Can't fault them, driver waiting on departure, car waiting on return. Great service, if a little informal - it is always disconcerting giving your car and key to a stranger! Excellent value for money, would definitely use again.

On both departure and arrival no one answered the phone when we called as directed in the instructions. One mobile not available and the other went straight to answerphone. This was worrying as we were at the airport waiting to get our flight. However, they did turn up on both occaisions but I would recommend they sort out their instructions or just pick up the phone when called.

We could not fault anything about this service, polite gentleman when dropped off and again when we collected. I would not hesitate to use this form of parking again and would definitely use EPG again!! It started our holiday off with a brilliant vibe. Thank you so much

Easy to book on-line, with email confirmation and clear instructions about departure and arrival. Waited no longer than 10 minutes at delivery or collect. Very good price, very good service.

This is the third time we have used EPG and as always it is very convenient, reliable and value for money. We have always received a first class service. Thank-you

I was called 20 minutes before my scheduled arrival time which put me in a good frame of mind that EPG would be waiting for me when I arrived at the airport. On my return despite the time being 2.00 am the car was waiting for me when I went to collect it at the pickup point. I will use EPG again.

We were so happy to get into our car to continue our journey home, We would certainly be using this service again. Excellent value for money and staff so friendly and helpful.

Great customer service when requested to change drop off time with short notice within a couple of hours had a confirmation with the changed time. Very friendly and polite when dropping the car, even better when we returned car was waiting for us just 5m after call! Would recomend this service for couples traveling with small children, no need to worry about transfers, carrying all bags around, opening and closing push chairs... Also great value for money when you compare with the price of public transport for 2 adults and 1 or 2 kids to get to Gatwick. Will always use this service & go simply to compare prices, best way to travel hassle free...

I'd definitely use EPG again. They were waiting for us at drop off and pick up, friendly, helpful - and even loaned us £1 for a trolley!

Efficient service, but had to wait both at drop off and collection for 5-10 minutes. The paperwork said to phone them whilst we were waiting to collect baggage on our return, but when we did we were told to phone again when we were outside the terminal. We did this and had to wait at least 10 minutes for our car to arrive. There is very little lay by space at the airport for all the 'meet and greets' so must be a nightmare at peak times- luckily our flights were off peak!

We contacted them as requested and they were there when we arrived. It was the same when we returned. Excellent service and value for money.