Ace Meet and Greet reviews page 9

Everything went smoothly, the drivers were friendly and polite. Had to wait longer than 20 mins when returning which is not great when its cold but other than that I would definately use them next time.

This service took all the strain out of car parking at Gatwick airport. Thoroughly recommended.

We have never used this kind of system before - always had a bus to the car park - but were very pleased indeed with the service. It made life much simpler and got us home more quickly.

I was very pleased with Ace Parking, but I had to cut my trip short due to family illness and consequently my car was returned to me two weeks two weeks sooner than the original booking. Although this was not their fault, I would have appreciated a goodwill gesture of some sort of refund on the fee. Otherwise all was good.

I have never used meet and greet before and was a bit aprehensive. After using ACE my fears were laid to rest with a very smooth and profesional service. Will use again.

car was collected quickly, on return i phoned to say i was back after collecting my luggage, i got off the plane at 7.15pm and was in my car at 8pm, great service, polite drivers, very happy and i will use them again and tell all my friends.

Excellent service with the little or no waiting time for collection and drop off. Will use again.

Receiving driver wasn't long behind us and we had to wait a little while for it to be returned but not too long. Meet & greet is better than busing!

We were warned driver might be late collecting our car and had to drive round several times as traffic warden wouldn't let us stop. No real problem. When we returned the car was there within 5 minutes. Very good . will use again.

I was surprised when I checked all prices for my two weeks Gatwick Parking that Ace Parking's 'Valet' parking was by far the cheapest. The service they provided was just as advertised and met all of my needs. I did not take them up on their offer to clean my car. I would certainly use them again if their prices remain competitive.

They promptly picked up the car and arrived at the specified time for the return.we did arrivea bit early which they struggled to accomodate but it was only ten mins and they wre not technically late. It was ideal with two small children as it saved the getting on and off transfer buses with 2 kids, bags and buggy at an ungodly hour. No hesitation in using Ace again.

All good except for the fact that we had to wait about 25/30mins for our car to arrive. Car was cleaned - which I asked for - and drivers were all nice enough. Only thing I would say is call them when you land so you are not waiting around in the cold for too long. I'd definatly use them again though.

Very efficient service at a great price. When comparing with waiting for those buses to get you there from external parking -why would you do that!

We were held up in Gatwick and although we landed at 11.30 did not ring for our car until 12:20am. We were informed that we would need to pay a £10 surcharge which wasn't in question and we understood. The car arrived after a 20 minute wait in the rain. We were cold and tired. We handed over a £20 note but the driver did not have any change. She told us curtly that we would have to get a £10 note. We started to look around for somebody who may be able to change the £20 for 2x£10. In the meantime we asked the driver to open the boot so we could put our luggage away. She refused and wouldn't let us have the keys either until we had paid. Absolutely awful experience. DO NOT use under any circumstances.

Third time we have used you now and very impressed and have passed on your details to two other friends who have both made use of you too!

Slightly disappointed as we were made to wait, as the driver was not waiting for us when we arrived. Once he arrived,service was fine and on our return at 3am we only had to wait a few minutes.Overall I was happy and would use them again.

Definitely the best airport parking experience I've ever had. The service was prompt and efficient, which I particularly appreciated as my return flight was late and arrived just before midnight. The directions should be reviewed because they say 'traffic lights' where they mean pedestrian crossings. I would certainly use it again unless the price goes up too much.

Prior to arrival at Gatwick North we phoned Ace as instructed. They said they would be there in 15-20 minutes as per their instructions.When we arrived they were nowhere to be seen, so I waited and we were moved on by the ever vigilant and not very tolerant wardens.We ended calling Ace two more times in the next half hour and were told we should expect to wait because we didn't arrive at the time I had booked!! (How many people arrive at the exact time they book) Anyway I circled five times before they arrived. When we returned it was the same story, the only difference being; it took three attempts to get through on phone and this time we waited even longer!! Nearly 40 minutes. Totally unacceptable and I will never use them again. They are cheap for a reason.........

When having a 4am drop off you expect to be able to contact the one mobile number you are given - phone was either off or engaged. Finally an answer after 22 attempts and the driver stated he was 15-20 minutes away having been stopped by the police that morning, this obviously was eating into the time needed to negotiate our way to the plane- 25 minutes later and after many attempts again to contact the driver he said he was a few minutes away....time ticking, i sent my Wife and 2 year old Son ahead to check-in - not ideal. At 04:42 a guy finally arrives, offers NO apology, quickly checks the car and I give him the keys - meet and greet is supposed to take the stress out of the airport parking but this was made extremely stressful by the lateness and our inability to contact the company. On return our car took a little longer than promised to arrive back and then the guy just handed me my keys without any pleasantries being exchanged. Won't use this company again.

The driver was very efficient and we were delayed in traffic in arriving at the airport so punctuality was essential in this case. Upon our return at 01.30 in the morning we only had to wait approx 5 minutes.