Crowne Plaza Hotel reviews

When we returned to pick the car up, the receptionist couldn't find the keys and we were left standing around outside for at least 20 mins at 12.30pm at night while they attempted to track them down.Having failed he then went to find someone else as to help him. We then waited another 15 mins, while they tried to find out the cars whereabouts. They eventually found it and drove it round to us. After a long flight to Gatwick, to have to wait 40 mins at the terminal for the bus and then a further 45 mins(inc travel time to the Hotel)to get your car is really bad service. I will never use or recommend them to anyone.

made a good start to our hoilday by staying the night before and setting of the next morning fresh and stress free.

The only problem was that on both occasions we stayed the hotel only provided 1 bath towel and 1 hand towel despite bouble occupancy. Quickly remedied by a phone call to housekeeing however.

Clean and tidy, small room, OK for a preflight stopover. Transfers to airport pretty infrequent and charged for :(

Picked hotel bacause of location and the fact it had a swimming pool, steam room and sauna. A great way to start my holiday.

Would recommend hotel to anyone. Convenient for airport. Frequent bus transfer service. Friendly efficient staff. Good food in restaurant. Both bedrooms good - especially room on return. Will be better when finished building work but nothing inside hotel is affected.

Lovely hotel, nice clean modern rooms, excellent service, staff very helpful and efficient. Coach service was speedy and on time. We had an excellent stay and will be using the hotel again, and will recommend to our friends. We were very impressed.

From arriving at the hotel to picking our car up at the airport one week later was all a relaxed and hassle-free affair. We even managed to enjoy the swimming facilities due to a late flight. The staff, food, room and total service was exceptional and I will use the same setup again. After being away for a week and wanting to get home, picking up the car from arrivals within 10 mins of announcing our arrival to the car park staff was simply top class.

Enjoyed staying at the Clarion Hotel; had an overnight stay before going on a 10 day holiday. Was able to leave car at hotel. So found that this was good value for money, not having to pay for airport carpark. Meals and drinks a bit expensive, but I suppose this is to be expected so close to London.

Great way to start a holiday. It was such a good experience we will do this again and again.