Crowne Plaza Hotel reviews

21-26 of 26 gatwick crowne plaza hotel reviews


94%
customer-rating
80% rooms
80% cleanliness
100% value
100% service
100% transfers
100% parking
100% car park
Excellent value, efficient service both to and from airport. Rooms were clean and well equipped, plenty of hot water. Tea making facilities would have been nice for a 4.00am start.
Mrs Trepleton
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75%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
40% dining
80% transfers
80% parking
80% car park
I chose the stuffed aubergine with potato puree and gorganzola topping. The Aubergine was not fully cooked and tasted very bitter, the 'potato cream' were crunchy undercooked pieces and there was no gorganzola. This is a very strong cheese with a distinct flavour, perhaps they had run out. I did not eat much of the meal and mentioned my concerns to the staff, who just cleared away my plate and brought the bill!!
Mrs Scott
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85%
customer-rating
80% rooms
80% cleanliness
100% value
80% service
Great hotel with a very good pool for all, also very clean. Would be better with twin beds for the kids.
Mr Camsey
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% transfers
We have used the Clarion twice now and will certainly use it again in the future. It is very convenient as a stop over for a morning flight, with a shuttle bus to take you to the airport. All the staff we encountered were exceptionally courteous.
Mrs Lockyer
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87%
customer-rating
100% rooms
100% cleanliness
80% value
80% service
80% dining
80% car park
It was only a one night stay to catch an early flight--room was great at a reasonable rate. The dining room was formal and pricey-not great for families; with limited local options available. The front desk clerks were both in training, but were able to answer all our questions with support. The only down side to our stay was we were located the farthest away from the elevator (both of us have physical disabilities) which increased our difficulty accessing things as well as decreased our impression of our stay.
Ms Wheeler
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87%
customer-rating
100% rooms
100% cleanliness
80% value
100% service
80% dining
60% car park
Enjoyed my one night's stay. The hotel decor was nice and room comfortable. General hotel staff were polite; even at 5am in the morning. However, the initial service in the restaurant was extremely slow; had to ask to have our order taken as waited so long, could understand if they were busy but they only had three other tables with customers. My 7 year old daughter was given a menu that had some colouring and games but was not given any pencils which was a bit pointless but that aside, the meal was worth waiting for.
Mrs Courtney
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