First Response Parking reviews page 19

Parking was excellent.Staff friendly.Only problem was being left for 20 minutes before being collected on return journey after being told it would only be 5-10.The pick up point instructions were a bit unclear and I had to ring a second time for clarification.

The only let down was the fact that when we returned we phoned and were told we would be picked up in 10 minuits, it actualy turned out to be over half an hour, which was irritating, because at this part of proceedings you just want to get home, also we were stood in the cold, and the rain. This was the only let down. the staff were very helpful, and curteous, and the phone instructions were clear enough, the car was in as good a condition as when we left it.

We got to the car park, and were queueing out of the site. There was 1 gentleman trying to organize everyone, but was actually making it worse. After 15 mins queueing, we waited another 15 mins for our transfer. Coming home, the transfer was actually quick to arrive, and smoothly back. When we got to the sight ( at 4am ) we found the same scenes we had arrived to. I actually heard one of the guys who worked at the car park say to a customer who was complaining " well go park somewhere else if your not happy " Avoid at ALL costs!

You get what you pay for, staff helpful but parking not very good, they insist you park very close so that they can get more in. Not possible for driver of next car to enter through his drivers side door, he would have to clamber over his passengers seat!

No waiting to get to airport and only a very short wait for the bus to return us to the car park.In all a very efficient and friendly service and will use again.

Staff were very friendly and easy to talk to, the place was very easy to find and because it was so close to the airport there's no long transfer. The spaces were tight but not a problem. Would definately use them again.

No hanging about for the shuttle bus before the holiday and only waited 10 minutes on our return. Very good value for a car park so near to the airport.

The car park was a little difficult to find,and sat nav proved useless. Parking spaces tight, but not problems with this experienced. Staff friendly and helpful. Overall would recommend.

The whole experience was good. Efficient and courteous staff (also very friendly). Was easy to find from the M60/56. The transfers were very quick both ways with no delays. I will use First Response again. Also good value! Clive Ramsey - York

arrived sat morring they were very happy and polite and even parked our car for us !! they have their own buses to take u to the airport ! manchester airport all terminals only five minutes will use again and again

Early morning parking and a very cheerful lady coach driver with an excellent sense of humour. My husband was a little concerned at the space reserved for our car - sardines was the word he used. We hoped we wouldn't find any damage on our return; thankfully there wasn't any but not easy to get the car out. Very efficient return to the car park in an up to date mini bus, but cars were packed in even more tightly. Apparently, drivers had had to leave their keys so that their cars could be moved when spaces became available; I would not have been happy to do that. The park is very close to the airport and very reasonably priced so is popular. However, I will think twice about using First Response again due to the number of bookings the management are prepared to accept.

overall it was a good experience. the lady seemed a little out of her depth but the man was very helpful. it was punctual and not too far from the airport. i would use them again m arnold

Both drivers were extremely friendly, helpful and professional. We cut it very fine getting to the airport on the outbound journey but the driver made sure we got there on time. The return journey driver was so cheerful he made our arrival at a very grey Manchester a little more bearable. I would like to pass on my sincere thanks to both employees.

It would have been far more customer friendly if someone was on site to greet you.Therewas only a notice with a phone number on the cabin door

Found the company via car park comparison website. Really easy to find. Friendly couple. Really pleasent. Efficient transfers. Would definitely recommend

This is a true and honest opinion when I first looked at car parking this car park came up at £36 for 2 weeks and we decided that it was too good to be true and that there must be a catch as all the other parkss were £20 - £30 more. We left it a few months and then read the reviews again and decided to book it as it was only 2 weeks before we were going it had gone up to £42 still a bargain. 2 days before we were due to fly we got a friendly reminder about our parking and not to forget our voucher. Off we set for the car park with directions in hand not a problem they led us straight to the gate where we were met by the very friendly owner who unloaded our car asked us to wait while he parked our car for us and then came back and gave my husband the car keys to keep and with that the mini bus pulled up and we were off to the airport all this within 5 to 10 minutes of arriving. the mini bus was emmaculate and the customer service of the driver was outstanding. We were at the airport at the checkin desk within 10 minutes. On return we rang and were told where to go to meet the driver and again within 5 minutes they were there and we were even offered a cup of tea back at the car park as we had had a long and delayed flight. We cannot recommend this car park enough and have told everyone we know we were wary at first about the price and my husband thought we would be parked in a field but no it was a fully tarmaced car park with no mess we have never parked in a car park as good or had the customer service that we recieved and they were all so friendly and helpful. Do not hesitate book it it is all that it says and more besides.

When we arrived, our car was parked for us, we were immediately put on the mini-bus, and taken to the airport, no waiting until the bus was full! We were given clear instructions on pick-up on return. Within 5 minutes of phoning we were picked up and taken back to the car-park. All staff were very friendly and attentive at all times, we have used many air-parks over the last 20 years, this is the best, and also great value, we will definately be using them again next year.

found the whole experence very efficient, the car park was very easy to find, and on arrival we were tranfered straight to the bus and the attendant turned all the heating on for us, as it was very early morning and quite chilly. Very friendly driver, and on return was picked back up within five mins and taken straight back to our car. will not hesitate to use this car park again due to the service and also the price, as it was half the price of other carparks thanks

We use this site for the first time in June this year and we were very impressed, Upon arrival although the site had been clearly overbooked, we were processed quickly reaching the airport within 20 mins of our arrival at the compound. On our return 2 weeks later the pick up at the airport was prompt with our car waiting for us at the compound. We happily booked to use this site again for a week in September.I,m afraid this time things were not good. As we arrived at the compound, a bus was just leaving, the lady driver cheerfully told us that aother one would be along in 5 mins. This did arrive but was filled by group of disgruntled people already waiting. The driver then wasted time by having a pointless argument with a difficult but stupid lady customer. He then decided to get us parked this took some time as he had to walk to find the few spaces available which were in the furthest corner of the compound.He then departed with his full bus and we waited for some time for the next bus to return from the airport.This eventually arrived but by this time more customers had arrived at the compound, they needed to told were to park,more time elapsed as the lady bus driver had ring someone to find were the very few spaces available were, I had to inform the lady driver that we were getting a bit tight for time. We had already checked in online but we needed to get our luggage checked in before the desk closed in about 25 mins. We were rather tartly told that we should have been here 45 mins before we needed to be at the airport.I had to point out that 50 mins had already passed since we arrived, and I doubt even had we been there 10 to 15 mins earlier that we would have departed the compound any sooner. To be fair she got a move on and we arrived in time, though this is the first time I have ever arrived at an airport checkin with absolutley no queue. On our return we rang from just outside terminal 1 to advise of our arrival and were directed to the pick up point under the sky walkway.We waited and waited, after 25 mins I rang again, to be told he was busy and would be there soon. about 10 mins later he turned up. the bus was completley empty.Unfortunatley I had injured my back on holiday I asked if he could lift the heavist suitcase into the bus. He begrudgedly did this complaining about a pain in his arms. He then said the reason he had taken so long to pick us up was that he had been very busy with a 6 o,clock flight. The time was now after 7.30 pm!! We arrived back at compound which was deserted he dumped the cases by the gate and disapeared without leaving any intructions on how to leave the compound.The gate opened by itself when my vehicle approached it, is the security keypad just for show. The problem appears to be not enough staff to cope with demand on these occasions, though I not sure just how busy the driver was on our return. The point of using this compound is that it is close to the airport only 8 mins. If the pick ups are this slow it is quicker to use parks further out with better service.

The transfer bus was in and waiting when we arrived at the car park. We parked the car quickly and were on our way straight away. The transfer time was quick. On return we only had to wait a couple of minutes for the transfer back and we were on our way home in no time at all.