APH Park and Ride reviews page 40

Location of car park easily found and everything was smoothly operated. Transport to Gatwick South was prompt and comfortable. We suffered flight cancellations due to the Icelandic volcanic ash cloud and were delayed getting back for 5 days. We were promptly collected from Gatwick and staff were friendly and understanding about the delay to collect our car. There was a minimal cost for the extra days but all considered, the total cost was well worth the service provided.

good service, only down side was getting charged for the time we were stranded due to volcanis ash problems

We only decided to go away the day before so all last minute... Booking was very easy, and very well priced. I have used APH at other airports and glad I decided to go with APH again. Transfer from Gatwick was pretty quick and friendly staff driving. When we came back, car was waiting in a bay very close. Overall again, we were very impressed with the service. Love to see you can get a discount for being a previous customer by just typing in your email address or booking reference. APH, you can guarantee my custom the next time I fly. Thank you again

Straightforward to book, directions good, staff helpful. Had to wait much longer than advertised for the coach to leave - in fact we had to ask the driver to set off as we were getting anxious about missing our check in. We almost did and had to run through the airport as our gate was the furthest possible distance. Apart from that the service was good. Next time we won't rely on the advertised time for coach transfers.

Much better than other parking services I have used - prompt coach service and efficient staff. Will use again.

A fast, friendly and efficient service. All the staff were helpful and everything went smoothly. We will definitely use APH again.

This is the first time i've used them and had no problems whatsoever. Transfers ran on time there and back. Collecting the car on return was immediate as you ring them when you return to the country. So no problems there either. I will use them again next time and hopefully its the same. Not much more you can say!

Good, no problems. Staff could be friendlier but it was 3am. Generally a well run service.

We hadn't used APH before our holiday in April 2010 and found the service to be very efficient and the staff very helpful and friendly. We arrived back at Gatwick late at night and after a quick phone call on baggage collection were picked up within about 10 minutes of arriving at the coach transfer point. Can't fault the service and will definately recommend and use again!

Transfer was not in time advertised, in spite of there being no traffic

Best value, efficient service, virtually no waiting around and quick turn around. Very impressed.

works well for a budget car park with the distance from the terminal reflected in the price

As APH is siutated to the east of the M23, it offers those living in west Kent the option of getting there by either the M25 or cross country via East Grinsted

It is very convenient to Gatwick, although I feel that some signs indicating that one is still on the right road would be helpful. I found the service to be quick and the staff friendly. My only grumble was that, on leaving the site to return home, my sign-posted way out through the petrol station was blocked by a tanker delivering fuel and the alternative way was blocked by badly parked cars of customers of the petrol station. After some delay I was forced to leave via the entrance to the petrol station, which has a No Entry sign!!

On arriving at APH where to go & what to do was clearly sign posted. The staff gave clear instructions, were courteous & polite at all times. The set down & pick up on return was efficient, the coach was comfortable & clean, it was an all round good experience.

Car Park is some miles south east of the airport but transfers were quick and frequent. Overall good value for money

The staff were very helpful, both on site, on bus and at the airport. The price was among the best on offer and I will certainly use APH again

Extremeley well organised, friendly and efficient. Excellent facilities, toilets etc. Helpful receptionist. Timing of transfer to airport spot on, coach ready and waiting on arrival, no waiting around. Friendly car parking staff, infact all the staff were friendly and helpful. Thankyou all for making the start of our holiday a pleasant and relaxing experience.

There was no queue to check car in and no wait to get the transfer bus to the airport. The bus driver was friendly and we arrived in good time for our flight. Had to wait a bit longer for a return bus from airport to car park but not too long. The car was ready for us when we got back and easy to find.

We arrived at our given time, the bus was already waiting, I booked the car in and then placed the keys on the drivers seat. The staff at all times were friendly and loaded our cases onto the bus and unloaded them at the terminal. On our return the bus was again already waiting after calling before baggage reclaim, after a short drive it returned us to the car park where our car was parked just a few yards from reception. A very good service thank you.