Reviews for Park And Fly Personal Parking page 3

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Meet and Greet

41-60 of 76 park and fly personal parking at edinburgh airport reviews


64%
customer-rating
40% transfers
100% facilities
60% price
60% service
collected our case, then phoned, but engaged for 5 mins, left message on answer machine, waited in the multi story car park for 5 mins before car arrived, guy couldnt get a ticket out of the machine, so he just gave me the money, and said there was a ticket machine on the way out, which we couldnt find. as i said, could have been better
Mr GALLOWAY
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96%
customer-rating
100% transfers
100% facilities
80% price
100% service
Easy drop off car collected on time, One call on return and car was delivered in 10mins. will use again.
Mr Laing
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90%
customer-rating
100% transfers
100% facilities
80% price
80% service
Would use your service again. Perfect for single females arriving back on a late flight.
Mrs Egan
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90%
customer-rating
60% transfers
100% facilities
100% price
100% service
For people unfamiliar with Edinburgh Airport please tell them that to access the multi story car park they have to follow the signs for the short stay car park THEN they will come across the sign for the multi storey car park. I ended up in the drop off car park and had to pay £1 to get out.This also happened to the other group of people from our party travelling in another car. When we finally made it I had to phone as there was no-one to meet us.On the way back everything was perfect.
Mrs McCluskey
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
On arrival at the airport at the start of our holiday, the driver was there to meet us. When we arrived back at the airport at the end of our holiday, the car was at the pick-up point waiting for us as soon as we had collected our luggage and exited the terminal building. I can't see how this service could be improved on. I would not hesitate to use it again.
Mr McAloon
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Excellent service, driver was on time and car was waiting ready to go.
Mr FARQUHAR
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80%
customer-rating
80% transfers
60% facilities
80% price
100% service
A very handy and easy way to park without the time delay needing to be built into off site parking.
Mr Hendry
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Arrived at Edinburgh airport carpark and was met by company rep who took car away. Arrived back from holiday, phoned the cotact numer from customs hall and by the time we crossed the road to the carpark, the car was waiting for us. No stress, no strain and best of all no waiting around for courtesy buses.
Mr Smith
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65%
customer-rating
40% transfers
100% facilities
60% price
60% service
The idea of paying for a 'meet & greet' service is to have someone waiting when you arrive. Not to have to wait for 10 minutes for them to arrive to collect or bring your car. I use newcastle Meet & Greet and the driver/car is always there if i phone them half hour before and as i get off the plane. For collection i phoned this service as i got off the plane,left a message and then again as i was waiting at the delivery point and then i had to wait a further 10 minutes for my car to arrive. Everyone was friendly and polite but this does not provide a meet & greet service as expected.
Mrs STONE
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Departing,it was so easy, this to me is far better than parking within a lot moving cases onto another minibus, then off onto a trolley to much handling, the staff a first class and very polite and friendly. Returning,Car & Staff atthe point where we arranged prior to departing, again polite and friendly no hastle with waiting in bus lanes etc for mini bus, just luggauge into car and off Home great after a 4.5 hr flight will certainly be doing this again and with this Company First Class 10 out of 10.... Thankyou Park and Fly staff for the pleasant experience.
Miss HARRIS
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
I thought the service was exceptional value for money, and we had no trouble with the instructions and directions. On the way home, with a 3 hour drive to north of Inverness ahead after our flight, it was great to just have the car delivered at the airport and off we went.
Mrs Torrance
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
This is the first time I have used this service, and I was not disapointed. You only have to unload your luggage once. The drivers are very helpful, and you are given easy instructions to follow on where to drop and pick up your car.
Mr Porteous
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Excellent in every way. a simple phone call ensured our car was there to greet us even though our lugguage was still in Frankfurt. Worth every penny.
Miss SMITH
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75%
customer-rating
60% transfers
80% facilities
80% price
80% service
Went in the wrong end of the ground floor of the parking area to meet the rep, I think they should explain fully,someone like me,newcomer to this,exactly what and where to go.There are are few entrances to car parks, knowing the right one is a bonus. Overall I will be using this again and again.
Mr LISTER
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90%
customer-rating
100% transfers
60% facilities
100% price
100% service
A quick service, which offers the ultimate in convenience, which would have been perfect had my car not returned looking like it had just driven through a field. But it was only muck... with no damage thankfully. I would definitely use this service again.
Mr Kelly
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80%
customer-rating
60% transfers
80% facilities
100% price
80% service
i dont regularly fly from edinburgh so thought it would be easier to do the meet and greet than look for the car park. once i eventually found out how to get into the car park (i was told to drive into the ground floor of the multi-story carpark rather than the short stay so ended up always on the first floor looking down!!) the driver wasnt long before he came. on return we did wait 10 mins for my car to be returned as we were told to wait till we collected our luggage, i felt maybe i could have phoned earlier. apart from that it was great not waiting for buses and lugging luggage with children.
Miss Mcguigan
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90%
customer-rating
80% transfers
100% facilities
80% price
100% service
Pay a little more and you can drive to the airport, hand over your keys and walk straight into the airport. Even better on return from your holiday when you walk out of the airport and your car is waiting!
Ms Sinclair
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45%
customer-rating
20% transfers
60% facilities
80% price
20% service
Did as asked when booking online, and called 15 mins prior to arrival at airport, as the booking only asks for a rough arrival time. Petulent Paul,(claims to be the Owner) took the huff and we ended up waiting in the car park until he could be bothered to send a driver along the 2 miles or so to the airport. On my return, the office girl was not much help either when our flight was re routed. Picked the car up from the very tightly parked sardine style car park at Newbridge roundabout and bumped into Paul. When asked his excuse for the shoddy service was that.......... we had not booked throught his own website ??? Pittiful customer service and IP skills. Cant imagine what would happen if your car was damaged.
Mr McCulloch
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Excellent service will recommend, Flight back delayed, car ready and waiting , shame abouit the weather !!
Mr Frost
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95%
customer-rating
100% transfers
80% facilities
100% price
100% service
Only shred of doubt in recommending this service is the above mentioned dent but as I didn't notice it when recieving car back there's no proof it occurred in your facility.
Dr Tainsh
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overall rating

89%
customer rating
86% punctuality
91% facilities
89% price
90% service
positive: 90%
neutral: 6%
negative: 2%

Park And Fly Personal Parking has been rated 89% by 76 previous customers who have submitted edinburgh airport parking reviews.
park and ride
meet and greet