Continental Presidents Club Lounge reviews

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1-20 of 59 continental presidents club lounge reviews


90%
customer-rating
60% comfort
80% cleanliness
100% food/drinks
100% facilities
100% service
100% value
My Wife and I booked a 3 hour pass for the lounge and it was a great way to pass the time between flights at Newark New York .The staff were all very courteous and helpful the showere facility was excellent and made a long journey much shorter
Mr Rist
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
the lounge was clean and tidy with a good selection of teas and coffee and ample supply of snacks
Mrs McTaggart
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50%
customer-rating
40% comfort
60% cleanliness
60% food/drinks
40% facilities
60% service
40% value
Stopped off at this Lounge en route from Costa Rica to Manchester. Was the poorest lounge I have used to date. Quite dated, very busy (nowhere to sit for the first hour!), poor choice of food (only crisps or biscuits), no computers (only wi-fi access if you have your own laptop with you). Staff were pleasant enough and choice of drinks was ok.
Mr Boulger
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54%
customer-rating
60% comfort
80% cleanliness
40% food/drinks
60% facilities
40% service
40% value
Food for someone on a healthy diet was limited, however, it was good to be in a relatively quiet place prior to departure on my flight.
Mrs Way
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54%
customer-rating
60% comfort
60% cleanliness
40% food/drinks
40% facilities
40% service
80% value
Newark EWR. Comfortable and functional respite from the main terminal though limited drinks and snacks, bar popular and noisy, shower facility only in Terminal B, transfer easy but a medium walk away from Terminal C lounge I am reviewing.
Mr Haynes
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86%
customer-rating
80% comfort
100% cleanliness
80% food/drinks
80% facilities
100% service
80% value
Very friendly welcome and a bar with lots of drinks. But just a small choisec of food.
Mr Nagel
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64%
customer-rating
60% comfort
80% cleanliness
40% food/drinks
80% facilities
60% service
60% value
We arrived at the lounge at 1600 and it was very busy, and not easy to find 2 seats together. The lounge was clean and had a few small snacks (fruit, crisps, crackers, cheese and biscuits) no hot snacks. There was tea, coffee and hot chocolate. As I said in the title much better than waiting at the gate, and they announce what flights are about to board, all in all worth the money.
Mr Westwater
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20%
customer-rating
20% comfort
20% cleanliness
20% food/drinks
20% facilities
20% service
20% value
The site is misleading and if you are departing from Terminal B you cannot use the lounge. A total waste of money and bordering on fraud
Mr Free
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94%
customer-rating
100% comfort
100% cleanliness
80% food/drinks
100% facilities
80% service
100% value
reception staff could be more welcoming, when discovering we had actually paid entry and were not first class/business travellers. surely we should all be treated the same. apart from that the lounge was warm, comfortable and just what was needed.
Mrs McIntosh
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64%
customer-rating
60% comfort
60% cleanliness
60% food/drinks
80% facilities
60% service
60% value
This lounge was a lovely, large, and well-appointed space; the separate office cubicles were a nice touch for those needing to work on the go. The lounge was very busy and quite full (as one might expect at Newark)and perhaps this explains the rather cursory costomer service. I was disappointed that there were virtually no newspapers or magazines available (USA Today counts as neither, if you actually need news for your work!), and the snack selection too was very narrow (especially as compared to European lounges). However, the wi-fi worked well and seamlessly, and as the crowds thinned out, the experience became a relaxing one.
Dr Bivins
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overall rating

72%
customer-rating
73% comfort
80% cleanliness
63% food/drinks
73% facilities
74% service
71% value

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