Swissport Lounge reviews

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1-20 of 158 swissport lounge reviews


96%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
80% service
100% value
It was so relaxing before a long trip and was very good value for money . Would use this service every time we fly
Mr Rees
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96%
customer-rating
100% comfort
100% cleanliness
80% food/drinks
100% facilities
100% service
100% value
Not the easiest place to fnd ... But once there is a great way to spend the few hours between check in and boarding! Drinks and food in the terminal are so overpriced so just a couple of vodkas in the lounge (pour your own!) soon covers the cost. The lounge was almost empty when we were there and has great views over the runways for plane spotters! Def a great way to psych fir a long haul trip
Mr Chard
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
Anyone who has sat in Heathrow terminal 3 departures will know how busy it can be and also how difficult it is to get served for a drink never mind find somewhere to sit. This servisair lounge was a great relaxing place to be for 3 hours prior to our flight to Bangkok. Unlimited help yourself drinks and snacks who could want more for a very cheap price.
Mr Rushworth
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
Very quiet and relaxing atmosphere. Everything provided for snacks and drinks, help yourself and enjoy before flight.
Mr Brown
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76%
customer-rating
80% comfort
80% cleanliness
80% food/drinks
80% facilities
60% service
80% value
Fairly comfortable lounge, our only problem were inconsiderate fellow travellers, playing with the TV volume, using mobiles etc.
Mr Child
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
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100% value
Very good staff helpful and polite will book again when I fly from Heathrow
Mr Mitchell
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50%
customer-rating
60% comfort
40% cleanliness
60% food/drinks
40% facilities
40% service
60% value
Terminal 3 lounge - This was probably the worst Servisair lounge we have been to. Quite small although we discovered an extra room by accident - hard to find only 4 of us in there. Very poor food choice. Toilet area was grubby and few facilities. Staff not particularly helpful. Would think twice before using this louge again
Mr Jackson
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80%
customer-rating
80% comfort
80% cleanliness
80% food/drinks
80% facilities
80% service
80% value
Our daughter booked us into the lounge because we had about five hours between arriving at Heathrow airport and departing for Hong Kong. The staff were very welcoming, the food and drinks were lovely and it was a real treat to be able to sink into the comfy chairs and relax before starting the long trek home. I would really recommend this to all other travellers.
Mr Doyle
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
I found the servisair service brilliant, you can help yourself to hot soup and bread, along with other items such as light snacks, ie crisps, cakes and biscuits , they had wine, beer and spirits as well as mixers, tea and coffee. They also offered free wifi which is great to let people know you have arrived safely, its a help yourself service and you can go up as many times as you like, they have piles of magazines and newspapers as well as sky tv. you would spend more then the cost of this service on food and drink in the duty free area anyway so it's very good value for what you get and how much it cost! Will definitely be using again! Excellent overall
Miss Cullin
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90%
customer-rating
80% comfort
100% cleanliness
80% food/drinks
80% facilities
100% service
100% value
Food and comfort very good. Would use again when I am on my next trip.
Mr Kinsella
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overall rating

77%
customer-rating
77% comfort
81% cleanliness
74% food/drinks
74% facilities
77% service
78% value
Swissport Lounge is 1 of 15 Heathrow Airport Lounges and has been rated 77% by 158 previous customers.

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