Bidvest Premier Lounge reviews

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121-140 of 196 bidvest premier lounge reviews


80%
customer-rating
80% comfort
80% cleanliness
80% food/drinks
80% facilities
80% service
80% value
We used the lounge for the first time, whilst in transit between Johannesburg and London. Having arranged to use the lounge prior to leaving England, we did not know what to expect, but were very pleased we did. Being regular travellers to South Africa, i.e Johannesburg then to George, / return, where on occasions we have found there is a long time between interconnecting flights, we have decided that we will make use of the lounge again. A room where young children can play would be an advantage as we found they were running around wanting something to do.
Mr Roy Brooks
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76%
customer-rating
80% comfort
80% cleanliness
60% food/drinks
80% facilities
80% service
80% value
I booked this in advance and when I arrived there was a problem (my fault entirely) with the booking but the staff were very helpful and within 10 minutes we were relaxing in the lounge. So nice to have helpful people on the front desk. The showers were excellent and a real bonus after having had a two hour internal flight and then the wait for 12 hour onward trip. The lounge was quiet, clean and comfortable and had complimentary Wi Fi as well - perfect as our outgoing flight had a 2 hour delay so kept us occupied. The food was maybe a bit simple but, when you consider the value for money and the choices in the main terminal if a bigger meal was required, this is not a complaint as such, just a comment. I will certainly use this lounge again.
100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
Spotlessly clean, plenty of space and a great choice of drinks and food. Unlike many other similar lounges this offered hot and cold food and a wide choice of beverages, alcoholic and soft drinks. There is also the option to take a shower. By far the best lounge we have used and excelelnt value
Mrs Sullivan
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80%
customer-rating
60% comfort
80% cleanliness
80% food/drinks
80% facilities
100% service
80% value
I will definitely use you again and the shower facility was excellent. I am very disappointed in Air France lounge at Tambo where I receive free access through Delta. I will definitely recommend you again and would love to see an alignment with Delta Flight 201 to use your facility. thank you.
Mr McClure
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
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100% value
I generally route through Joburgh for work in SADC and E Africa because five or six hours stop over in Nairobi airport is a draining experience these days. I used the Bidvest lounge in joburgh for the first time last month. I was able to advance book a reservation a few days before and I found the lounge to be excellent in all respects. It meant I could catch up on emails, have a meeting and also relax with some food and a drink during the five hours between connections. Certainly it takes the edge off long overnight flights. It is excellent value, most of the time I spent in the lounge it was quiet and peaceful, it did fill up at one point - but it was still possible to find a quiet corner. Having use of the lounge It is definitely a significant factor in choosing a routing for flights from Europe to East and Southern African destinations. Unless something similar appears in Nairobi I aim to continue choosing to fly through Joburgh.
Mr Woodhouse
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96%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
80% facilities
100% service
100% value
We had a five hour wait between flights at Johannesburg airport, so booked into bidvest lounge. It was money very well spent, Plenty of comfortable seating and good supply of snacks and drinks to chose from which were regularly replenished. The staff were very helpful. There was also a separate area for smokers, which was separated from the main lounge. Would not hesitate to recommend this lounge and I would certainly use it again myself.
Mrs Speakman
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
Clean and fresh, comfortable with a good choice of food and drink. Just what the doctor ordered before a long flight!
Mr Reid
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80%
customer-rating
80% comfort
80% cleanliness
80% food/drinks
80% facilities
80% service
80% value
the Premier Lounge makes all the difference when waiting to board your flight
Gillian
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
Very relaxing experience - wish this service and experience can be extended to the airplane itself !! Maybe you should think of offering training to the air hostesses on the planes to be as friendly and helpful as your staff in the lounges.
Mr Meuwesen
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
Having read some previous reviews I didn't have great expectations, however I was pleasantly surprised at how well equipped the lounge is. Plenty of seating and little corners to make your own space. Huge boardroom tables if you needed that. Large flat screen TV's to watch the latest cricket action(while we were there), and a fully stocked free bar and snacks. Food though simple, was continually replenished, with. Oth cold and hot options, savoury and sweet, and a vegetarian dish. Microwave, toaster, coffee maker, fresh juices on tap. Biscuits, cheeseboard, crisps. And best of all... Free Wifi! We had a great 3 hours in the lounge, and felt quite relaxed before our 11hr flight back to the UK.
Mr Probert
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80%
customer-rating
80% comfort
80% cleanliness
80% food/drinks
80% facilities
80% service
80% value
The food and drink and the comfort of the lounge was very much to our liking and we shall use this facility again on our next trip
Mr Webster
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
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100% value
It was really nice to sit in a calm and tranquill environment during our wait rather than in the hussle of the main airport - well worth the money, would definately use again.
Mr McDonald
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76%
customer-rating
80% comfort
80% cleanliness
60% food/drinks
80% facilities
80% service
80% value
Booked the lounge because we wanted to shower and relax after a long drive. It met our expectations.
Mrs Grace
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
After a long wait for my next flight Bidvest was just what the docter orderd, a SPACIOUS lounch with good food,clean restrooms, and homely feeling to regain my "strength" to continue.
Mrs Van Zyl
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90%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
80% facilities
80% service
80% value
I would have liked to see more hot food on offer, with a greater selection of meat
Mr Hayman
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84%
customer-rating
100% comfort
80% cleanliness
80% food/drinks
100% facilities
60% service
80% value
Our flight back to UK was delayed due to fog conditions at Heathrow - no problems for us to overstay in Bidvest Premier Lounge
Mr Hickling
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84%
customer-rating
100% comfort
80% cleanliness
80% food/drinks
80% facilities
100% service
60% value
It was not really worth the money. It was a place to wait for my flight without sitting amongst the crowds and being on my feet in duty free. If I had work to do I would have appreciated the lounge more. But I did not take my laptop on the trip.
Miss Van Heerden
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96%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
80% facilities
100% service
100% value
Spacious with lots of seating options (meeting space, stretch out and sleep space, watch TV space...) -- wonderful! Self-serve food and bar were nicely done. Wireless connection very welcome! The only improvement would be to have more options for UK or European plug-ins. Since I was only in transit through South Africa, I didn't carry my adapter -- it's so big! Comfy seating options a little limited by where the few UK plugs were located... So carry your adapter!
Ms Greenaway
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96%
customer-rating
100% comfort
100% cleanliness
80% food/drinks
100% facilities
100% service
100% value
Arrived ORT at 07.00 hrs after a long overnight flight and before a short haul. I'd been travelling non-stop from Perth via Singapore. Delighted with the lounge and its facilities - especially the very clean showers. Very courteous staff too. Would have liked to have seen small bottles of water available and also some nuts to snack on rather than just crisps etc. Will definitely use again if in transit. thank you to all
Mrs Forrester
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
excellent facilities, relaxing and good selection of papers and magazines as well as business area to catch up on a few emails
Marianne Rowley
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overall rating

84%
customer-rating
86% comfort
88% cleanliness
79% food/drinks
85% facilities
83% service
85% value
Bidvest Premier Lounge is 1 of 4 Johannesburg O.R. Tambo International Airport Lounges and has been rated 84% by 196 previous customers.

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