Bidvest Premier Lounge reviews

every thing was nice and comfortable, only thing missing was some hot food

The J'burg lounge was comfortable and pleasant and worth every penny, should have free wifi though, we are in 2010 not 1910! Catch up SA, your hosting the world cup this year!

The receptionist was unhelpful. The sitting area resembled a canteen with limited cold foods on offer. There was one shower in the female toilets. Although advertised as having internet access, one required their own laptop. Tea, coffee and alcohol was plentiful but for the money I paid I could have eaten outside the lounge for the same price or less. I would not use this facility again.

It's a shame there aren't any on the non-air side of airports but this was worth every penny.

after our next visit to South Africa we again will book your Premier Lounge at Johannesburg airport.

Avergae lounge. Food is OK, showers need improvement, good internet connectivity.

While travelling with a 3 month old I found this lounge to the perfect place to relax and I was able to grab myself a bite to eat and a drink in comfort. My suggestion to anyone who is taking an international flight.. Will certainly do this again. Thanks to the staff.

There was a gentleman bartending at OR Tambo on Saturday evening October 3rd in the International lounge who was just fantastic( I wish I had gotten his name) I witnessed many guests reacting very positively to his service and friendly attitude. I am Director of Catering for Mandalay Bay Las Vegas and have been in hospitality for 26 years and just love seeing people who are natural service providers. Please take care of him if you can figure out who he was, and let him know he was very appreciated. Regards, Frank Fraser

In the hour we were there, no-one replenished the ice or appeared to clear up at all. We were not greeted warmly and we felt we would have been better off at one of the many bars/cafes within the airport. It was very hot and not particularly comfortable. Not surprised that several people came in to see if they wanted to pay for its services and then decided not to! No comparison with the one at Heathrow.

It was very good value for money. The food was excellent and the staff very efficient and friendly

If you have a long stop over this is a great way to spend the time. Comfortable seating, great food, efficient staff. Really good value for money.

Customer service was terrible. Your facilities may have been incredible, but I wouldn't know, nobody told me. I left feeling hungry, dehydrated and frustrated. I travel through OT airport regularly but I am sorry to say that I will not be using your facility again. Paul

A wide selection of food and drink with comfortable seating. The bar area was staffed, so this added to the relaxing experience.

Pleasant surroundings - food is good, although needed replacing at the time as most had gone. Good selection of both food and drinks. Toilets needed cleaning and would be better if there was more space and more cubicles. Insufficient when loung is full. Quite peaceful - although arrived when 3 flights had just announced boarding and passengers hwere on the way out of lounge. Lounge section clean and pleasant

On arrival at the lounge, every seat was taken and piles of glasses and dishes where everywhere. It took 20 mins for a seat to become available. Staff where helpful and friendly, but where too few to deal with the people using the lounge. The lounge itself is also too small. If your travelling at a quiet period everything works OK, but at busy times be prepared to fight for a seat and your food!

Comfortable, clean and good facilities. The food offering was the only thing that let it down.