The Travelers' Lounge reviews

1-20 of 26 the travelers' lounge reviews


100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
excellent service, shower food drink service much appreciated during a long flight
Mr Evans
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90%
customer-rating
80% comfort
100% cleanliness
80% food/drinks
80% facilities
100% service
100% value
Excellent value for money, I will certainly be booking the lounge again next time I pass through Hong Kong.
Mr Bradshaw
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65%
customer-rating
80% comfort
80% cleanliness
60% food/drinks
60% facilities
60% service
60% value
Good after a terribly long flight to have a shower and relax - especially if you have kids. Bit pricey though.
65%
customer-rating
80% comfort
80% cleanliness
80% food/drinks
40% facilities
60% service
60% value
The lounge was a comfortable retreat to while away the time between flights. The toilet facilities were inadequate though for the number of guests and the showers were out of action when I visited. Overall it was fair value for money.
Mr Gittens
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
After reading various reviews ranging from excellent to not so good I have to say that I am firmly in the excellent camp. The place did not get to crowded and the showers, although you had to book as there are only two, were good and clean. I went in had a beer a bite to eat and a shower. It was comfortable and as I said was just what was needed. Would certainly use again and recommend.
Mr Blagg
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94%
customer-rating
100% comfort
100% cleanliness
80% food/drinks
80% facilities
100% service
100% value
I had a 5 hour stop over in Hong Kong, en route from London to Brisbane. The lounge was a tranquil haven that I enjoyed so much on the way out, that I repeated the experience on the way home. It was recommended by a friend who has had a sincere thankyou now I have returned. Just one comment, any chance of British newspapers? I am not a fan of the U.S. press, but did enjoy the Chinese ones.
Mr Pickering
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64%
customer-rating
60% comfort
60% cleanliness
80% food/drinks
60% facilities
60% service
60% value
Food is free but you pay for alcoholic drinks. Free wi-fi but it's slow at times, toilets not as clean as I would have liked.
Mr Moore
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70%
customer-rating
80% comfort
80% cleanliness
80% food/drinks
60% facilities
60% service
60% value
My experience was probably the same as many others. The lounge is fine. Slightly busy late in the evening when lots of flights depart but still enough room. Food was quite good. It's a shame that "premium" drinks were only available from a cash bar. This seemed to include premium beers (e.g. Stella Artois, San Miguel) as well as wines and spirits
100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
We have used this facility before and as always, the facilities are excellent. It takes the stress out of travelling and I always feel that my holiday begins as soon as I enter the lounge. The staff are excellent, quietly ensuring that all your needs are met. A most enjoyable experience. Thank you. Mrs Pam King
Mrs King
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55%
customer-rating
80% comfort
80% cleanliness
40% food/drinks
40% facilities
60% service
40% value
The lounge was a very busy place when I visited and I was disappointed to find only beer available in the included section, this was unsuitable for my wife whose preferrence is wine. The meals and snacks were fairly unappetising and the facilities very ordinary. I would not recommend this lounge.
Mr Harrison
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overall rating

77%
customer-rating
81% comfort
84% cleanliness
76% food/drinks
70% facilities
77% service
75% value
The Travelers' Lounge is 1 of 4 Hong Kong International Airport Lounges and has been rated 77% by 26 previous customers.

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